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How can we improve the AOL App?

← AOL App For Android

Add option to open all email links in default browser such as Chrome. App is not obeying Samsung tablet settings to use default browser.

The AOL app on Android keeps opening links in email using its built-in browser even when Samsung tablet tells app to use default browser such as Chrome. Add option to open links in emails using an external default browser such as Chrome.

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  • Sarah M. commented  ·   ·  Report

    When I click a link received in an email, it does not launch my Chrome browser as it should (I have set that app setting appropriately). Instead it either launches a browser-looking page within the AOL app or it returns an error message, "this webpage is not available...." To troubleshoot, I have already cleared the cache on the AOL app, forced a stop, and closed and re-opened the app. I have also uninstalled and reinstalled the AOL app. I continue to encounter the same issues. Lastly I have found one work-around: hard-pressing the link or button in the email and then (with a different finger) clicking "open in browser" on the URL that displays in the short menu that temporarily appears. This is not a long-term solution, but it works and I guess is similar to right-clicking the link/button on a computer and selecting "open in new tab."

  • Anonymous commented  ·   ·  Report

    not being able to click on a link in email to go to webpage provided. it takes me somewhere but not able to connect to internet, so no login is allowed. How do I change the setting to get my usual internet browser

  • will commented  ·   ·  Report

    everytime I hot a link, aol has a problem and won't let me log in?? So much for upgrades

  • Anonymous commented  ·   ·  Report

    Open emails to browser not in AOL app. Or at least give people the choice. If this isn't sorted soon, I'll have to delete my account, as it's driving me MAD

  • Lilliloo commented  ·   ·  Report

    This is so frustrating and time wasting. I want my emails to open in my browser, NOT the aol app. Please resolve this ASAP.

  • Cathy Sipes commented  ·   ·  Report

    My old Motorola G Power phone for Android opened attachments in Chrome. This new phone I just started got doesn't open attachments in Chrome. Go back to opening attachments in Chrome.

  • Anonymous commented  ·   ·  Report

    Yes. Why and how did this happen? I may have to uninstall if this is how it functions.

  • Peavee commented  ·   ·  Report

    No longer able to navigate between tabs for any purpose whether it's security codes, connecting with drs., businesses, anything. My password manager won't work either. What's up with that!?!

  • Anonymous commented  ·   ·  Report

    Whoever thought opening links in the AOL browser was a good idea needs their heads examining. Dreadful!!

  • Anonymous commented  ·   ·  Report

    absurd that AOL would default to opening EVERY link in their own app. Can't open calendar invites, app links, or anything without extra clicks. Terrible idea for a greedy company to get private data and sell it. FIX IT!

  • Uli commented  ·   ·  Report

    net::ERR_CLEARTEXT_NOT_PERMITTED. this error suddenly occurs frequently when clicking on a link in an email. never happened before. I have a pixel 8 phone, updated. if I paste the link in a browser it usually works

  • STB commented  ·   ·  Report

    Agreeing with the previous comment! Please urgently change the option of showing all links in the AOL app. It drives one crazy!!!!

  • Christian commented  ·   ·  Report

    Links zu Websites öffnen sich nicht in externem Browser. Obwohl die Einstellungen auf dem Smartphone auf externen Browser eingestellt ist, ignoriert die App dies komplett und öffnet links im App Browser, in dem natürlich keine Passwörter oder ähnliches gespeichert sind. Bitte das Problem beheben.

  • Christine Giddings commented  ·   ·  Report

    I'm sent an email with a link button. when i click on this it says " web page not available "

  • Anonymous commented  ·   ·  Report

    There was an update that caused links to open in the AOL app instead of their related home app or the default browser. PLEASE CORRECT THIS.

  • Anonymous commented  ·   ·  Report

    something changed around December 26, 2025, my email is no longer working correctly. I can’t open any link in my emails or download files from my email.

  • Anonymous commented  ·   ·  Report

    Webpages/links opening through AOL instead of default browser is causing me a lot of headache. Something changed that it does this now.
    And if you tap and hold the link it pops up the full link and an option to open in browser, but that's still causing a lot of issues.

  • Anonymous commented  ·   ·  Report

    there should be a setting to allow all links to open in default/chosen browser. I don't need AOL tracking every link I click!

  • Anonymous commented  ·   ·  Report

    browser doesn't work properly even after uninstall and reinstall. I click on the address in the email and it won't open, shows unavailable. I have to forward the email to my work email address in order to open anything including my online bill payment accounts.

  • Anonymous commented  ·   ·  Report

    I hate that I can't open links in chrome. The links inside AOL app do not work most of the time! I'm going to another email if this persists.

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