I am having issues with opening email links in my default browser.
When I click a link received in an email, it does not launch my Chrome browser as it should (I have set that app setting appropriately). Instead it either launches a browser-looking page within the AOL app or it returns an error message, "this webpage is not available...." To troubleshoot, I have already cleared the cache on the AOL app, forced a stop, and closed and re-opened the app. I have also uninstalled and reinstalled the AOL app. I continue to encounter the same issues. Lastly I have found one work-around: hard-pressing the link or button in the email and then (with a different finger) clicking "open in browser" on the URL that displays in the short menu that temporarily appears. This is not a long-term solution, but it works and I guess is similar to right-clicking the link/button on a computer and selecting "open in new tab."
Sarah M.
shared this idea
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Anonymous
commented
i understand the idea that it's to help protect from suspicious links, but like why can I not at least have a setting to open things in my browser or related apps. This change has fully broken all the links to email notifications for media sites I follow and it's just incredibly frustrating.
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Anonymous
commented
THE LINKS NO LONGER ALLOW YOU TO ACCESS CRITICAL FORMS, WEBSITE CONTENT, OR UPDATES IN MESSAGES! AS A PHYSICIAN, I CANNOT ACCESS CRITICALLY IMPORTANT LINKS TO ACCESS SPECIFIC CONTENT OR FORMS OR WEBPAGES THAT ARE SENT SPECIFICALLY TO ME AND REQUIRE IMMEDIATE ACTION!!!!! The new update keeps each step of a link in a chain so if you need to enter a code for 2 step verification, which the above mentioned professional content requires, IT IS IMPOSSIBLE TO READ A NEW EMAIL MESSAGE WITH A CODE BECAUSE YOU HAVE TO BACKTRACK THROUGH ALL OF THE CHAINS FROM THE ORIGINAL MESSAGE LINK, AND WHEN YOU GET BACK TO THE INBOX TO READ THE CODE, YOU HAVE NOW LOST YOUR ACCESS TO THE SECURE CONTENT REQUIRING THAT CODE, AND YOU HAVE TO START THE WHOLE PROCESS ALL OVER AGAIN, AND IT WILL NEVER WORK BECAUSE TO READ A CODE SENT BY EMAIL TO ACCESS CONTENT FROM A LINK IN ANOTHER EMAIL, THE CODE WILL AUTOMATICALLY BECOME VOID WHEN YOU HAVE TO RESTART THE CHAIN FROM THE LINK! THIS IS RIDICULOUS AND PROFESSIONALLY DAMAGING TO FAIL ACCESS TO TIME SENSITIVE ACTIONS!!!!
FIX THIS NOW AOL! -
Anonymous
commented
Same issue as the others
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Denise
commented
I also am having problems opening links in my default browser. Please please please fix this AOL. It is VERY frustrating and inconvient.
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Anonymous
commented
Same issue here. It seems to disregard Android system settings, too.