AOL App For Android
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
406 results found
-
unable to sign in to the account using the aol app due to it asking for a passkey.
device : android samsum phone / aol app
can still see the email on the webpage just fine.Hi there! Thank you for the feedback. We are sorry to hear about the unfortunate event with your account. Could you please contact us on X/Facebook on our AOL Customer Support page with additional details? We would like to help and assist you!
-
for some reason this app occasionally skips days of emails. I have emails from today and then none until 3 days ago.
days of emails are randomly missing.
Hi there, thanks for the feedback! We are sorry to hear about the issue you are facing with your emails, but we would like to help! Could you please contact us on X/Facebook on our AOL Customer Support page with additional details regarding this matter?
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
stop blocking my incoming emails
Emails from people I have communicated with many times are now being bounced. Rubbish. No idea why.
Hi there! Thank you for your feedback! We are truly sorry to hear about the issue you're encountering, but we would like to help! Could you please send us a DM on X/Facebook on our AOL Customer Support page?
-
the emails are syncing but I'm not seeing them.
I see on my screen lock screen that AOL is syncing my emails but when I open app I don't see my emails??? why??? makes no sense.
Hi there! Thank you for the feedback. We are sorry to hear about the issue you're encountering. Could you please contact us on our AOL Customer Support page with additional details?
-
Hola mi bandeja de entrada no funciona, no recibe ningún correo ayuda
no funciona bandeja de entrada de correo
Hi there! Thank you for your feedback! We are sorry to hear about the issue you are facing, but we'd love to help! Could you please contact us on X/Facebook on our AOL Customer Support page with additional details regarding this matter?
-
get the IRS out of our email. they hacked in and keep us from getting emails or sending emails
IRS had hacked into our emails. please get them out!!!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
sort your feable email system out
totally confused, not sending emails to the right people....waste of air
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
i can't send out emails why?? recieve them but can't seem to send any!!!
sending emails has gone!!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
make my old emails go where I tell them to do. I delete emails and move emails then close the app. open the app again and everything is back
app not deleting emails from inbox
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Fix the File in Folder feature on mobile
If an email has an attachment then if you file it to a folder on phone (mobile app) it does not actually go there. Instead it does the worst possible thing and disappears. I have to run up and open AOL on my PC to be able to see it and then file in the folder. This is stupid - fix the mobile app
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
How do I remove 'vip' from email addresses please? thanks
Remove VIP from Addresses
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
can you tell me why aol doesn't show a picture from the Gallery app on my Samsung S20.
I share a picture on the gallery app on my Samsung S20 to my email address and it never shows up in the aol inbox. if I share it to my messages, it gets there.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Am disheartened that I can only now access my email using the "basic" version of AOL on my system. More of a pain than a program
Make user choice on standard (not just basic) version of AOL accessible again regardless of platform -- as it once was.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Fix your mail system! Go back to what it was.
Mail defaults to old mail. New mail disappears.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi there,
I'd like to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
I'm not getting any code to verify my number, hope my account is safe.??
Have a problem with your feedback concerning verification of phone number and receiving of codes
Hi there,
I'm sorry to hear you're experiencing this login issue and I'd like to look more into it to help, please contact us on X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
- Don't see your idea?