AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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when I click on reply to reply to an email, the cursor jumps down to the bottom of the page and I need to scroll up to try again.
cursor continues to jump down the page not allowing me to reply.
Hi. We'd like to help you! Please contact us via Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account and you do not wish to create one, you can contact our support team at help.aol.com.
We're looking forward to your reply!
Thanks,
AOL Mail team
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having trouble replying to emails. how to repair this problem?
email reply problem
Hi. We'd like to help you! Please contact us via Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account and you do not wish to create one, you can contact our support team at help.aol.com.
We're looking forward to your reply!
Thanks,
AOL Mail team
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Fix the reply function. Once I start typing a reply, the screen jumps to the bottom of the email and adds hard returns. Over and over.
Glitch in reply function.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Fix this:I can't reply to emails,without it disappearing&going to bottom of received mail. I have to scroll up to see mine over&over again.
When I try to reply to an email, & I'm writing it,email dissapears& goes to bottom of recieved mail. I have to scroll up over&over again. And I can't see the entire email I'm writing. Extremely frustrating,having to keep scrolling up everytime I pause or go back to correct something in my return email. Horrible problem with the new app for AOL. Please fix this issue.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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why can't I see sent and old mail?
this email used to be great. fire the staff that changed it. NOW.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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cleared cache now can't access
since I cleared the cache, I can't access my mail!!
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Fix AOL mail or provide me with guidance needed so that AOL mail is functioning. Thank You. **@aol.com
AOL mail not functioning
Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @AOLSupportHelp, message us on Facebook at AOL Customer Care or in case you do not have a social media account, our support team is available at https://help.aol.com/contact/
Looking forward to your reply!
Thank you!
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heighten security! My email address and password are constantly being compromised on the dark web. Tired of changing my password so often.
I recently joined Creditwise and their scan of the dark web has found multiple password compromises just within the last 30 days.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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spam folder is missing since upgrading the app to version 6
spam folder missing
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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I have to go to my "already read/old mail folder" before I can make an email new again. An extra step I don't need.
No extra steps please!
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Fix cursor/screen problem which occurs when replying to emails. The screen jumps and I can't see the cursor. Using Galaxy S21 Plus.
Fix replying to Email problem. The view of the page jumps to bottom of the email that I'm responding to and I can no longer see the cursor. Using Galaxy S21 Plus.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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The email response cursor started relocating mid response a couple months ago. It is very frustrating to type or review an email response.
the cursor needs to stay at the top of the email where you are typing, not relocate to the bottom.
Hi. We'd like to help you! Please contact us via Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page. In case you do not have a social media account and you do not wish to create one, you can contact our support team at help.aol.com.
We're looking forward to your reply!
Thanks,
AOL Mail team
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fix scrolling problem makes email txt constantly scroll to bottom -> cant see what you are typing at top of email. SamNote 1/22 update Fault
scrolling automatically in 2 sec to bottom of an email string
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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my AOL email has been hacked and when I try to report it your system says it is not a recognised email address.
hacking issue
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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I'm unable to receive email to ***@verizon.net. Unable to add @verizon.net to @gmail.com when I go to 'all mail' view n Gmail account.
Unable to receive email in ***@verizon.net.
Also unable to view *@verizon.net email in my ***@gmail.com email under All Mail.***@verizon.net at that point should come over to **@gmail.com automatically.
Can u reset my ****@verizon.net account and help me with the above issues?
Thank you.
Hi there,
Can you message us on Twitter at @AOLSupportHelp and give us more details about your experience? In case you do not a Twitter account, you can contact us at https://help.aol.com/contact/
Thank you,
AOL Mail team -
FIX MY EMAIL? I have 2 aol accts & the main one isnt producing emails from anyone. HELP?
my main AOL acct isn't receiving or displaying emails. can u pls help? ive been a customer since 1997(!). Im not receiving very important emails from my doctors, my pharmacy, our attorneys...
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
- Don't see your idea?