AOL App For Android
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
750 results found
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Hi there.
Please follow the steps from this help article: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Thank you!
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why am I always logged in from NewYork
I live in Colorado not New York
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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We are sorry, but this feature is not available on the AOL App. In order to edit your contacts, please go to mail.aol.com.
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Hi there.
Please follow these steps: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Thank you!
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fix following problem. cannot add attachments to email via my phone (Samsung Galaxy Note)
I compose an email. I click "Paper clip" to att attachments and get a list. the pic I want is on list but cannot click on it. stylus has no effect.
Sorry to hear about your issue, please try reinstalling the app and let us know if the issue persists.
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Hi there.
Please follow these steps: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Thank you!
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I have NO idea what you mean by code!
use my facebook ID it is just the same as my aol. Now I can't get into this site. I have been the same ID for years.
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Downloaded app. Where did my email contacts go? Thanks.
Where are my email contacts?
In order to access your contacts, please tap on Compose and then tap the “Address Book” icon.
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problem getting mail if not on home network T-Mobile checked phone pops on Google on or off wifi not sure why aol is so slow off home wifi
slow mail if not on home wifi
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
please help email is down
when accessing email from laptop says "blerk error" when accessing from phone says the message cannot load please help
Hi there. Blerk ERROR 1 is message that you may get if there is an error in the authentication process for AOL Mail. This is most likely due to settings in your browser, especially if you’re using an older or outdated browser, and can be fix by trying the following troubleshooting: https://help.aol.com/articles/what-should-i-do-if-i-see-the-blerk-error-1-message
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not receiving emails
haven't received emails in past 24 hours...
Here’s an article that may help: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
You can find the list of contact and see available options for your account on https://help.aol.com/contact
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can I be able to use aol to receive messages from my email
like from received message from aol email and send it out
In order to access your AOL account through the AOL App, please tap the “Envelope” icon.
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We are sorry, but this feature is not available.
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how can use aol in Gmail
how can use aol to send format
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Why after signing in and seeing erroneous secondary users I were never aware of, that in order to delete them I must sign in as them. What??
No. I already did.
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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am I being scammed? I keep getting messages about changing the way to sign in, and every thing pear shaped?
stop trying to fix something that is not broken!
We did send an email that we’re updating our authentication policies around third-party email access to better protect your email account. You may need to update your account settings in third-party programs to use a more secure approach. By default, we block access to your email account if you are using outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you’re unable to log in from an older app, you still have several options available to you. See here more info:
https://bit.ly/AOLAppPassword -
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
htird party app
you keep sending me notifications to update since I use samsung email app. I have. Why am I getting them? I also use windows mail same thing there
Hi there. If you don’t use a 3rd party app or if you are using one but you already have secured your account, you can ignore the emails received from us regarding that.
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when I used the app it permanently deleted my emails. I don't know how to retrieve them. I'm upset about this.
make it easier to retrieve these emails without us having to try out a program to retrieve the emails that doesn't include aol email.
If you delete an email by mistake, swipe right and tap on the Trash folder.
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I can't find my email.
I cannot find the icon for email.
In order to access your mail, please tap the “Envelope” icon.
- Don't see your idea?