AOL App For Android
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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
840 results found
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How do you save settings? I customise inbox via settings but it just ignores my choices and reverts to default. The changes to App are awful
Save settings, not revert to default everytime.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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go back to the old format. This is terrible. Messages won't delete and new mail gets lost. I've had aol since 2000 and am ready to dump it!
fix the app so it works
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017. Thank you!
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I received a call from someone representing themselves from aol and said my email had been accessed from a foreign ip address and TORPIG is
on my computer. Does this sound legit?
Hi there, it seems you were contacted by a scammer. We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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I've had to change my password several times. Now I can only receive and send emails but CANNOT SIGN IN when I have to use a password. HELP
Return to original log in
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you! -
!Phone App Accesses Comp Docs
Warning! AOL website had read and uploaded all my personal docs incl financial records. My comp is powered off. When I clicked to search for attachment to an email from my Android, I WAS OFFERRED PHOTOS AND DOCS ON MY COMP!!! I never back up on any cloud anywhere. IT HAS OFFLOADED MY PERSONAL DOCS LIKE A VIRUS!!!
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you! -
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you! -
Ever since you changed the email format my emails are no longer being counted. Would you fix it?
My email is stuck on 161 and will not count my emails no longer.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at help.aol.com
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We’re sorry to hear you’re missing your emails. Our support team can look into this, please reach out to them at https://help.aol.com/contact/
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I have a new phone number *** that needs to be added for texting. My old phone number is ***
trouble login aol and Gmail.
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017. Thank you!
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need to update my credit card for payment
need to update my credit card
Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364.
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your text verification sends the the text with code and the app doesn't recognize it, I used the text and even call options and your app say
fix your phone verification system
We are sorry for the inconvenience, we would like to look further into this issue, please call us at 1-800-827-6364.
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change my phone number please *** *** **** an add my new email for back up ******@gmail.com
***@aol.com
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017. Thank you!
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how the he'll do I verify a dead mans account, that U were told of his January 2010 passing, guess the lot U outsource 2 just don't understa
I am secondary on LATE Fathers account, as U were told MORE THAN ONCE, yeah his emails & favourites should be kept & no I'm no longer at the address on file, left with no fixed abode over 2 years ago, so had 2 use the free version, HOWEVER it was I that paid the aol from January of 2010 til I could no longer afford it, loom it up he passed Jan 10th 2010 3 p. m. PST
I am truly sorry for your loss. We have a specialized department that can help you with the transfer of ownership/ cancellation of the account. Please call: 1-800-307-7969
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As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364 Monday – Friday (8 AM to 1 AM ET,) and Saturday (8 AM and 10 PM ET.)
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