AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
301 results found
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About the 20th
I thought you guys were going to get rid of the third-party apps on the 20th it is the 20th and I don’t notice any change
If your account is still signed in to an app using basic authentication on October 20th, we will block access on that application as a security measure until you make updates to your account. This does not mean you will lose your email. You have other options to access your email. See more info here:
https://bit.ly/AOLAppPassword -
This app sucks
This app totally sucks.
I added another **** password like you said to do so I can use my iPhone mail app like I have been. Now it doesn’t work at all.Here’s an article to help you with this issue:
https://bit.ly/AOLAppPassword -
Email message
Why do I keep getting emails stating my app is outdated? I have updated app n put in 2 step verification and am getting mail regularly
If your account is still signed in to an app using basic authentication on October 20th, we will block access on that application as a security measure until you make updates to your account. This does not mean you will lose your email. You have other options to access your email. See more info here:
https://bit.ly/AOLAppPassword -
Another problem
AOL gold on my laptop keeps crashing freezing nonstop
Thanks for your report, please try reinstalling AOL Gold and let us know if the issue still persists.
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Sorry to hear that, could you please provide a bit more detail for us on what you’re commenting on?
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how about aol desktop gold for the mac
would like to use my imac with aol desktop gold
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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App status.
If I spent 2 hours on the phone 3 days ago getting the app installed why am I still getting the “Final Email” notice for 3rd party use and security. Does the right hand not know what the left is doing. ? Tech was very helpful. I thought this was fixed.
Here’s an article to help you with this issue:
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We did send an email that we’re updating our authentication policies around third-party email access to better protect your email account. You may need to update your account settings in third-party programs to use a more secure approach. By default, we block access to your email account if you are using outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you’re unable to log in from an older app, you still have several options available to you. See here more info: https://bit.ly/AOLAppPassword
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In order to search your mailbox, please tap the Magnifying glass in the top right.
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From old to new version.
I down loaded new version and got rid of the old, I used my same email address cause everyone has that email. I am still getting notices that the old is shutting down I must update. I also used my old password cause I have never forgotten it about many pass words that I do forget so I stuck with same email and password! Yet I still get the notices. By using same email and old password on newer version does this mean I will still lose the AOL?
Here’s an article to help you with this issue:
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While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2. You can of course continue to use your preferred email application after October 20th, however you need to follow these steps: https://bit.ly/AOLAppPassword . -BR
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Someone please help me anyone
I’m getting no help why is that I have all these questions and nobody is answering for some reason. You answered some but not enough I need to know a lot of things before the 20th which is in two days you’re stupid app keeps crashing five times in a row if I take the app off or reset the phone to factory settings or whatever am I going to lose all my email accounts can you call this customer service customer support whatever you call it. I have so many great ideas to help you guys make everything better…
Here’s an article to help you with your issue:
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Major problems
What happens if I delete the app and put it back on or get a new phone or reset the phone to factory settings everything goes with it my point is am I gonna lose all my accounts for good
No need to worry, your email account is saved on our servers.
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Crisis
You don’t even give me a chance to answer you just close the comments so this is what I figured everything‘s gonna be gone and blocked if I don’t use your app I haven’t use the other one in a while AOL told me you’ll be fine you don’t have to have the app you could use the Internet browser on the phone and the laptop or whatever. How am I supposed to make changes if I’m blocked. And why do I have to tweet. I don’t have a Twitter account have have a Facebook account that’s about it. Very…
While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2. You can of course continue to use your preferred email application after October 20th, however you need to follow these steps: https://bit.ly/AOLAppPassword
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Crisis
I have contact you guys so many times I’m on the bottom of your list and there’s so many errors I got the same email seven times what’s going to happen when I delete the app or am I able to print can’t print on my phone there’s not even a printing option. This is not good I think I might be able to print on my laptop I hate change you taking everything away from us I don’t know anymore
If your account is still signed in to an app using basic authentication on October 20th, we will block access on that application as a security measure until you make updates to your account. This does not mean you will lose your email. You have other options to access your email. See more info here: https://bit.ly/AOLAppPassword
Regarding the printing issue, thanks for letting us know we will pass this along to our product team.
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App doesn’t open other apps
I get emails for free coins in my account. When I click to collect it take me to a page to download the app. I already have it why doesn’t AOL recognize that
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Crisis
Getting no help
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Lost composed emails beware
Recommend to users not to compose long emails on the iOS app as you can easily lose them by any accidental touching the screen, etc. I just wrote an email twice and lost them by touching screen.
Thank you for the review, we will pass it along to our product team.
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In order to delete an email while reading it, please tap the trash icon.
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Not getting help
You guys suck
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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