AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
301 results found
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Screen not responding to touch
Page loads. I can see my emails but I can’t scroll down to see more not can I open an email or swipe left to delete
Ad banner is also frozen.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Where the &$%# is “mail”?
How about a tab called “Login” or “Mail” where you can actually check aol email? What happened???
In order to access your emails, simply tap the “Envelope” icon.
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Changing cities
I can’t change my location to San Jacinto, CA from San Diego, CA.
San Jacinto doesn’t even come up on the list. When I type in San Jacinto on the weather page and press ‘save changes’ it still goes back to San Diego
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
It wasn’t broken!
So, now, all that was good about the app is gone. I can’t read the type(yes, I adjusted the size), can’t search for flagged items and many more issues. I don’t know what you thought you were doing, but it is a HUGE FAIL!
Thanks for reaching out. I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Pics
Can we download pics ??
Thanks for reaching out. We have an article that should help you: https://help.aol.com/articles/save-and-send-attachments-with-the-aol-app-for-ios
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Logging in
This is to something that was posted on logging in on 5/7/19. I have tried deleting the AOL app and reinstalled it. I have tried backing up my phone and deleting and resetting my phone and I still can’t set up AOL mail. Every time I go into the app it states something went wrong try again later. I have deleted and reinstalled everything. Thanks
Are you able to log in by going to mail.aol.com using an external browser? If yes, please try switching the internet connection from WiFi to cellular data or vice-versa.
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Logging in
Yesterday my mail would not update. I signed out and deleted the AOL app and reinstalled the app. I tried to log back into AOL and after I type my password the screen goes to Apple.com shopping page. I can search Apple products but I cannot still back.
Please make sure that you download the AOL app: https://help.aol.com/articles/aol-app-downloading-and-installing
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Foreign language
How can I and where do I go to change the iPhone 6 language setting for my emails? All of a sudden my emails have started coming in another language even though the settings pertaining to language show as United States and English.
To change those settings, please go to Settings – General – Language and Region – iPhone language.
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We apologize for the inconvenience you are experiencing. At this time, we have identified the issue and it is being addressed. While we cannot provide a specific time when the issue will be resolved, our team is working to correct it as soon as possible.
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My account is being hacked the las two years please I need the exact address from this person hacked me a jazmindiz@icloud.com
My account was hacked jazblue@ aol.com please send me the exact address where my account was open from where the exact address I need because someone hacked me from another iPhone XS max she logged me out many times in the day please let me know the address I know her name is Rosa Delgado she have a long criminal record in New York and she is living in Weston Florida but the things are worse she robbed me too in my country with my ex husband Daniel Diz and she is coming inside my house robbed me and attacking…
AOL does not disclose IP addresses or other identifying details in these cases. You will need to contact your local law enforcement agency, who will coordinate with our legal department.
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If unwanted junk mail is getting through your filters, the best way to stop it is to mark it as spam, under the ‘More’ menu.
For advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go to the folders where you want them — or, make unwanted mail from specific senders go straight into Trash or Spam. Note: You can create up to 50 filters.
To learn more about your Mail Settings and Spam in this AOL Help article:https://help.aol.com/articles/aol-mail-spam-and-privacy
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*******.com
Good day , Im unable to view my e mails using the IOS app , the idea is that ,, yes I can view the email but not “ entirely “ ... meaning if the email has large view... than I cannot view the whole email just like if im opening my email using an odnerery internet browser,,, kindly update the app so it can be work properly. Sincerely.
Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send me an email at phonemail.assist@aol.com along with a screenshot. Thanks!
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Allow unread mail ONLY! STOP ALL AGGRIVATING UNWANTED NOTIFICATIONS THAT ARE ANNOYING SUPERFOLUS JUNK MAIL mostly political, ****!
AOL NOTIFICATIONS! Stop sending them to my phone!!!
Here’s how to manage notifications:
1. Tap the Settings icon in the bottom navigation bar.
2. Under “App Settings,” tap Notifications.
3. Tap the Toggle button to select which notification you’d like to receive.
4. Tap the Back icon Image of the Back icon, when you’re finished to return to the app settings.
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Account spoofing
My account is always receiving emails from myself. This is because my account has been spoofed and in the email you receive are people asking for money. Why not just be able to stop spoofing of your own account? Or when I send a copy of the email to your customer support, actually doing something about it.
Thanks for reaching out. We have an article that should help you with your issue: https://help.aol.com/articles/what-is-email-spoofing-and-how-can-i-tell-if-my-account-has-been-spoofed
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No deja enviar email
Quiero enviar un correo electrónico y me dice que la dirección esta incorrecta cuando está correcta y no me deja enviar. Soy nuevo en AOL y no me es satisfactorio desde el principio.
Please make sure you type the entire email address, including @domain.com at the end. If you received any emails from this address in the past, check the spelling of the email address to make sure it is correct.
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Suporte
Estou com problemas para usar o plicativo no meu celular Apple sempre funcionou bem mas da última vez que troquei a senha está com problema
Please go to mail.aol.com from a desktop computer and try to log in with your account. If you can access your it, then go to the AOL app, remove your account, restart your device, then add the account again.
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GLITCH—Forwarded email not to correct person
I forwarded an email to one person but found later it went to a saved group. In my sent folder the email still shows just the one recipient, not the group but the group sees other email recipients. This is apparently a glitch in the app that needs correcting!!
We recommend asking one of the group members to forward to you the email they received (including the mail header), to make sure the email originated from your mailbox, and was not auto-forwarded for another recipient.
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Thank you for your feedback about the AOL App. Please follow the instructions below to sign out of the AOL App:
1. In the upper left, tap the menu button.
2. In the menu, in the upper right, tap the gear wheel icon.
3. Under the Account section, tap Sign Out.You can add up to 3 email address within the AOL App.
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Deutsch
Ich will das die wieder auf deutsch ist !!!!
In order to help you with this issue, please go to Settings > Edition.
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The feature that you are referring to is not available.
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