AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
301 results found
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Please let me into my account!!
For the billionth time....I log in, then nothing.
Why????As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
Best wishes,
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Please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.) or go to help.aol.com for further assistance options.
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Calendar
I keep getting old messages on a reminder how do you delete them altogether?
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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I don’t have my contacts
I have the app but my contacts did not come over
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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You can leave it alone! I've been perfectly happy with my AOL account. Now I have to change it?
No wonder you are experiencing delays and systems issues? You've given all of your users a 10/20/2020 deadline and now everyone is scrambling to make changes. I do not even understand what you are asking me to do? AOL has merely been convenient but I also have a gmail account so I think I'll just move everything to gmail.
As we all know, technology is continuing to change and improve. While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2. See here more info: https://bit.ly/AOLAppPassword
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You’ve created a disaster!
Let me receive my email thru my iPhone. I can’t get any of my emails now on my phone! This app **** is total BS. It doesn’t work. Time to dump AOL. Put things back the way they were. Always have to ***** with something!
While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2. You can of course continue to use your preferred email application after October 20th, however you need to follow these steps: https://bit.ly/AOLAppPassword .
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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About October 20 email thing
I haven’t noticed any changes I can use the old app did you guys do it yet
While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2. See here more info:
https://bit.ly/AOLAppPassword -
If your account is still signed in to an app using basic authentication on October 20th, we will block access on that application as a security measure until you make updates to your account. This does not mean you will lose your email. You have other options to access your email. See more info here:
https://bit.ly/AOLAppPassword -
User Troubleshoot on AOL website
Troubleshoot Section on AOL website allows the user to go to that site can resolve the problem i.e font too small, contacts are duplicated, contacts are listed by first name (duh)? Rather than call (wait) and talk to TECH.
The trouble trouble shoot section was on the old AOL website
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Nice App, but one big glitch ...
I have been an AOL user for 27 years (since it was a Macintosh User Group accessed by dial-up modem). Just downloaded the new app and have tested it heavily the past 2 days.
Overall, quite functional and intuitive. I’m using an iPhone 8. But there is one big glitch, which needs to be fixed.
When I click email links from companies whose apps are installed on my phone, the AOL app fails to launch the apps! My “old” email program ALWAYS opens the apps that correspond with my email links. This is a fundamental function for a smart phone—knowing…
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Need major help
I thought this third-party email app thing was going to end today but yet I don’t notice anything
If your account is still signed in to an app using basic authentication on October 20th, we will block access on that application as a security measure until you make updates to your account. This does not mean you will lose your email. You have other options to access your email. See more info here:
https://bit.ly/AOLAppPassword -
Need help please
I thought you said the 20th October you’re no longer supporting third-party apps and whatever else I don’t understand that really
As we all know, technology is continuing to change and improve. While the connection you have been using may still work and was once the best, a better, more secure option is available. Basic auth is an older authentication method. A more secure authentication method called OAuth2 is now available. To ensure your account remains secure, we are requiring all applications to support OAuth2. See here more info:
https://bit.ly/AOLAppPassword -
About the 20th
I thought you guys were going to get rid of the third-party apps on the 20th it is the 20th and I don’t notice any change
If your account is still signed in to an app using basic authentication on October 20th, we will block access on that application as a security measure until you make updates to your account. This does not mean you will lose your email. You have other options to access your email. See more info here:
https://bit.ly/AOLAppPassword -
This app sucks
This app totally sucks.
I added another **** password like you said to do so I can use my iPhone mail app like I have been. Now it doesn’t work at all.Here’s an article to help you with this issue:
https://bit.ly/AOLAppPassword -
Email message
Why do I keep getting emails stating my app is outdated? I have updated app n put in 2 step verification and am getting mail regularly
If your account is still signed in to an app using basic authentication on October 20th, we will block access on that application as a security measure until you make updates to your account. This does not mean you will lose your email. You have other options to access your email. See more info here:
https://bit.ly/AOLAppPassword -
Another problem
AOL gold on my laptop keeps crashing freezing nonstop
Thanks for your report, please try reinstalling AOL Gold and let us know if the issue still persists.
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Sorry to hear that, could you please provide a bit more detail for us on what you’re commenting on?
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how about aol desktop gold for the mac
would like to use my imac with aol desktop gold
Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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