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How can we improve the AOL App?

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Resolve server access issue with apple, your app is terrible, and why does it say aim.com and not aol.com???

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Yahyaa shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Please remove the account, then manually re-add it by following the steps from the article below (Click on Setup Manually to see the steps): https://support.apple.com/en-us/HT201320

In the process of manually adding the account, please use the IMAP settings outlined in the Step 2 section of the following article: https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail

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  • Mama Laura commented  ·   ·  Report

    Screen alphabet way too large
    Unable to type in info
    1/4 keyboard visible
    Please advise

  • Anonymous commented  ·   ·  Report

    Can not establish a secure connection to server

  • Michael commented  ·   ·  Report

    I wish I knew how to let Aol mail stay signed into other apps rather then automatically disconnect within a few moments.. or suggest that it be considered for an update.. it's so afravating to have to re sign in or reauthorize the Aol app every single time several times each day

  • Anonymous commented  ·   ·  Report

    Sooooo frustrated with aol right now! Can not access on computer any more...keeps signing me out. What is going on?

  • Anonymous commented  ·   ·  Report

    Can no longer Search for emails. Keep getting "empty folder" when I know there are obvious matches. Problem just began 11/7 or 11/8.

  • CMB commented  ·   ·  Report

    I am having nothing but problems with AOL email sending or receiving sick of it!!

  • Terri commented  ·   ·  Report

    Just where in the App Store do I find the update. Nothing comes up.

  • Terri commented  ·   ·  Report

    Can not send email. It’s been three days. I need this for work. Have done everything I have been instructed to do according to AOL instructions and is still not working. Hope you find the issue soon because I’m getting very frustrated!

  • Anonymous commented  ·   ·  Report

    I have gone to the App Store updated your **** aol and guess what nothing. So there needs to be on your end for the correction. This is even happening going into my computer which as you may not know there is no App Store on there.

  • Anonymous commented  ·   ·  Report

    Can’t download our verizon.net emails with aol!
    Server not found. Stopped working 3 days ago!! Can’t get past this. So aggravated!!!

  • Marlene Mitchell-Kavanaugh commented  ·   ·  Report

    I’m trying to re create my email acct..but I keep getting a message that says...safari unable to find the server...

  • Anonymous commented  ·   ·  Report

    Why can’t I sign in? It’s telling me to delete my account I’ve had for years!!!!!

  • Annoying commented  ·   ·  Report

    Why does it work and then stop working on my iPhone and my iPad Fix it

  • Mojo commented  ·   ·  Report

    I use the mail
    App on the iPhone and my mail will not download one minute is will and than I doesn’t work please fix it

  • Anonymous commented  ·   ·  Report

    My IMAP for AOL is not working?????? How do I fix it??????

  • Yahyaa commented  ·   ·  Report

    So specifically, about a month or so ago I was no longer able to access my email on my iPhone as I always have using the mail icon for iOS, getting error message :”the mail server -imap.aol.com is not responding. When I contacted apple support they in formed me that AOL is no longer giving them access to their server and I would have to use the AOL app.

AOL App for iOS: Mail

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