How can we improve the AOL App?

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I CANNOT stand this app. First of all, Why would AOL, whose primary customers are all over 45, change and not to give you choices of bolder and larger font.
You have made checking my email, news and searches almost impossible. I am furious I accidentally pressed “yes “ for the update. I’d go back to the old way in a heartbeat.
Actually, I changed to Gmail n hardly ever use AOL anymore.

This app is cumbersome and burdensome...
Sorry, but it was better when it was worse!

30th ranked
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    KK shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    9 comments

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      • Ginny commented  ·   ·  Flag as inappropriate

        OK I AM VERY, VERY CLOSE TO GIVING UP ON AOL EMAIL!!! I complained about this in early November. The SPAM problem is out of control. This AM I had 68....just now I had 105.. Why can’t the AOL proofreaders or whoever is responsible here, put an end to SPAM???? Please!!! There has to be a way or you’re going to lose me and others who are also beleaguered with it. Get up to date here.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I'm receiving ads in my mail. I have sound notification turned on for actual mail. Do not want to be disturbed by ad mail.

      • Anonymous commented  ·   ·  Flag as inappropriate

        The new AOL app for my iPAd and iPHONE is a nightmare to set up. Why was it necessary to change from a working application to one with a lot of extras I will never use? It’s bad enough that you added sound to the “news.” Some if us know how and like reading news, and if we wanted audio that’s what radio and TV offer. Can’t seem to get any help, so maybe it’s time to find another browser.

      • Gillian Vaismarder commented  ·   ·  Flag as inappropriate

        I can’t reset my password. I called to your support number and got nowhere. I have been with AOL for over 13 years. I was asked very strange question. It shows a phone number I did not recognize. He kept asking me names of folders. Ask for a credit card number which I don’t have. Bank changed their cards years ago. So now I cannot retrieve my e-mails.
        I will have to sign up with someone else.

      • Gail Daley commented  ·   ·  Flag as inappropriate

        I loved the old AOL. I could find everything I needed. Now I am frustrated, if the size of the type gets any smaller I won’t have to worry! I am not happy with Gmail they don’t have the things you used to have. How about making a Senior AOL like it was before, think about how many other people you would be making happy!

      • Ginny commented  ·   ·  Flag as inappropriate

        My Spam folder is overloaded every time I open my account. Today there were 213 spam emails!!! PLEASE HELP. i have apprised you of this 4 times now. 🙏🏻

      • Anonymous commented  ·   ·  Flag as inappropriate

        My account is locked I can’t sign out to sign in again. Plus to me it feels to me did aol.com get hacked because it says for me to delete my account and make a new one well I have 82 messages and I have 7 messages I am saving due to there personal content. Please get back with an answer

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