Drafts don’t delete once email is sent
I find that when AOL creates a draft because it’s taking awhile to get a new email composed, once the email is sent, the draft copy is not deleted. Is this a bug, intended, or a setting I need to change?
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Nancy Upshaw
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.