Drains battery; closes all of a sudden
The App has been draining so much battery these days. Today I am checking my email for 5 minutes and drained more than 10% of my iPhone battery. The app also closes all of a sudden, sometimes in the middle of composing an email.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.