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AOL please read and resolve your customers’ concerns!!!

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  • Anonymous commented  ·   ·  Report

    AOL app says I have 97 e-mails but when I go on to look at them it says mailbox is empty

  • Tony commented  ·   ·  Report

    Why I need to sign in every time I want to see my emails... Always a problem...

  • Anonymous commented  ·   ·  Report

    Have to sign in using password ever time. I called AOL. In order to speak to a tech you have to BUY the premium package to speak to a rep to get help fixing the problem. So annoying!

  • Fred commented  ·   ·  Report

    I just updated the app and had to sign in to my account and found that a new ad appeared at the top of my email list. How do i undo this upgrade?

  • Anonymous commented  ·   ·  Report

    Inbox reads 2 unread emails but all emails have been read

  • Signing in commented  ·   ·  Report

    Please please please fix it so I don’t have to sign in every time I want to read my emails or give us the option to stay signed in. Thank you

  • Anonymous commented  ·   ·  Report

    Why on my iPhone I have to delete junk mail 2 or 3 times before it might delete then I may have to delete it from trash 2 times before it finally deletes.

  • Anonymous commented  ·   ·  Report

    1. Log in doesn’t work via Safari when not in a wireless area.
    2. Too many logins. How about every two weeks, not every day

  • PDM commented  ·   ·  Report

    Hate having to log in all the time......never used to have to! How can I fix?

  • Frustrated user commented  ·   ·  Report

    Sick of having to login every time I open this app

    Thought the latest update would resolve this, but it hasn't

  • Anonymous commented  ·   ·  Report

    I still can not get any new emails. I can see them in the old mail of which I could read through apple aps. It’s is awful.

  • Dan Peters commented  ·   ·  Report

    The ads in a business account
    Over the top and very unprofessional

  • Norm Amick commented  ·   ·  Report

    Your automatic time out is pure idiocy. Whoever dreamed this up should be terminated.

  • Anonymous commented  ·   ·  Report

    Hi!
    Things in my Spam folder got permanently deleted like I wanted. THEN, they showed up in my INBOX!!!THEN I could be not choose to delete them SINGLY but AFTER SEVERAL TRIES!!!!!Then it asked me to delete the whole folder, I chose to do so. But it deleted my INBOX!!! Was not sure what mailbox I was in!

    Could you please restore my inbox?
    Thanks

  • Steve Biber commented  ·   ·  Report

    QUIT BASHING TRUMP AND LYING YOU LEFT WING RADICAL BABIES. WHATS THE AVERAGE AGE THEIR? 25? YOUR DESPICABLE!

  • Alice commented  ·   ·  Report

    I am not able to see/read my emails. I have important mail coming and it’s imperative that i can access. Please get these issues fixed.

  • Helen commented  ·   ·  Report

    Three spam emails have shown up in my inbox, I try to delete and then it goes into another folder, will not go away, then show up on another folder, and then after several tries of Deleting and logging off my phone they are gone, but so are all my emails in my saved emails and all emails in my trash. I have two accounts, this happened to my main acct on Wednesday then my sub account today.
    WHAT IS GOING ON?

  • Anonymous commented  ·   ·  Report

    I lost my entire inbox. I called yesterday and they said they restored it and to give it 24 hours for everything to come back. I did and multiple emails did not get restored including critical mortgage related documents. I called back today 5 times, as I was disconnect 4 times, including twice after going through the extensive verification process. On my last call I gave up, as it was the same questions over and over I had answered and when I was relating the terrible customer service of making someone have to go through this over and over again with people who were difficult to understand due to their poor English. I asked if they could call back if I was disconnected and I was told this was not an option. The phone started breaking up again and I hung up as I was not going to go through the process another time. Beyond bad customer service this is not the first time I have lost emails folders. I still do not have this resolved but I cannot deal with calling and getting disconnected over and over again.

  • Anonymous commented  ·   ·  Report

    Always add open in my mail box in box
    Don’t stop even if it’s not added in the setting
    And I can’t pick a notification ring for the new mail

  • Anonymous commented  ·   ·  Report

    Excessive SPAM and can’t find a way to increase level of security. 167 Spam emails in a 24 hour period...ridiculous!!!

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