Complaints
AOL please read and resolve your customers’ concerns!!!
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Anonymous commented
Again: Crashes when try to delete email. AOL wake up & fix this. Glad I also have a gmail account.
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Anonymous commented
Why do I have to keep logging in ? Why can’t I log on first thing and stay loved in for the entire day?
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Michael Ferber commented
When is someone going to fix this app? Same complaint here about app crashing when deleting. The problem arose after the update previous to the last. I’m using AOL app for iOS on iPad Pro 10.5 with latest version of OS.
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Tim commented
AOL app crashes every time I delete an email whether it’s one at a time or multiple emails. It’s getting to the ridiculous point now. I am over it. I have had aol for 25+ years and was excited when an app was developed. Very disappointed!! Please fix the glitches. If they are not fixed by The end of the month I am switching. 😬
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C commented
App crashes everytime I go to delete an email, and often while reading them. Why won't you fix this?!?!?
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Anonymous commented
AOL screen goes black when I am replying to a message. VERY frustrating.
June
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CHARLES DEGLOW commented
Why does my password expire EVERY WEEK!! This is terribly annoying. If that is normal then I don’t need the app!
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G commented
Pop up ads. Every time and if I delete, they come right back! After over 25 years l will now go to gmail. Ridiculous!!!
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PL commented
When are you going to fix the app? Getting tired of getting kicked out every time I try to delete more than one email.
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Anonymous commented
Similar problems here. Must be the latest update. Whenever I click to “keep as new”, or click to “delete” an email, the app closes, and does not complete the function I clicked on. Just dumps me out. Real pain. Might as well just go to aol online. ***** the stupid app!
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Chris commented
It’s been 2 weeks that I can not login to my email because it repeatedly says the “server stopped responding” & it is at the most critical time that I need it! This is absolutely unacceptable considering the pandemic we are all experiencing. I cannot access my online resources to help during this time of need without my email! Please help!!!
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Anonymous commented
Please fix these issues! I’m having the same as other complaints! Won’t stay signed in.. crashes! Ugh!
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Shelley Squires commented
When I close out one of my emails, the aol app closes and returns to my homepage rather than letting me look at another email. Can someone help with this issue? My app is updated as is my operating system on my iPad.
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Judith A commented
I put my password in 4 and5 times no mistakes it won’t come up. I have been an A o l for 10 or more years. Let’s get with it
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C commented
I've notified them several times and it still keeps crashing. Piece of junk!
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Stephen lindsey commented
Took away select all on deleting! Quit messing with ****
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ANTHONY COKER commented
iPad iOS 12.4.6
AOL goldUpon moving mail from the NEW folder to the Amazon or any other folder “pops AOL off” or should I say the iPad iOS terminates AOL or vice versa.
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Anonymous commented
AOL requires logon several times each day.
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Anonymous commented
Sign in every time is my last time. Leaving aol after decades.
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Still crashing commented
On iPhone OS that is updated. Not sure if it does on androids also.