Complaints
AOL please read and resolve your customers’ concerns!!!
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Still crashing commented
Many times when trying to delete an email that is still new and unread the aol app crashes. Even when searching for specific senders it’ll crash when trying to delete. It’s been the past 2 updates now and seems to be worse now.
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Albert commented
Hi I am weary sorry that was my mistake and I am won to ask my apologies. Ol my problem l have bad longvech and I don’t know computer.
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Ken commented
I check my email five or six times a day and have to login every time. What happen to remember me? It’s a major pain **********! You should be able to open it with fingerprint or just leave it open no one can get in my phone.
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Edward Orvos commented
It stinks that every time you try to delete an email, the app crashes!
Please resolve! -
Horrible app commented
I have recently downloaded you app for mail service and I have to say I am not impressed. It doesn’t load messages even the ones that a notification has been sent to my phone. It needs a whole lot of work to IPhone users....use the email ability on the iPhone. It may still take a moment to get your email....but always you get it!!!!!
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Anonymous commented
App is constantly crashing ever since the last time it was updated. Literally cannot get through 3 emails without a crash.
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Anonymous commented
ELIMINATE ALL ADS !!!
NO NEED for any of them !!! -
Ads !! commented
Since latest update app constantly crashes !! PLEASE FIX!!
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Anonymous commented
mail crashes when try to delete an email; have to reopen and then delete again
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Seriously dissatisfied! commented
I’m sick of having to log in constantly. Why did you change it? As long as the email is being opened on the same device I’m signed in through what’s the problem? I’m also sick of it asking me to prove it’s me. I’m signing in on the same **** device I always sign in on. Really?? If you want us to sign in every time then maybe give it the ability to sign in with facial recognition. Get with the times!!!!!!
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JODY GAYHART commented
So tired of two page log in. Combine it, let me log in with my fingerprint, lord... Also, iphone, display next message choice must be selected every time I open the app. Make it stay!
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Solid American commented
Please keep off the stories from the fake news ******** like can and msnbc etc.
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DF commented
Please lower my bill. I’ve been an excellent customer for over 20 years and I think it’s time for a price break I’m gonna have to look somewhere else I hate to lose Aol but you guys can do I appreciate it
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Ron commented
Why can I not get my emails on AOL on my iPhone. They do not update anymore. I have to go into Google now, and ask for AOL mail
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This has been happening for both me and my husband.
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Help commented
Can’t compose New Email
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Bev commented
App keeps crashing. Very annoying.
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Upset AOL customer for 25 years commented
My email app on my iPhone keeps showing a total of 100 plus emails at the same time says the inbox is empty. There is something seriously wrong the last few weeks with the app and getting and receiving emails in a timely manner. Please fix as soon as possible!
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America first commented
You guys are FAKE NEWS people wake up
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RICHARD ALLEGER commented
Ever since upgrade on 4/12/2020....the app will crash and close at any given moment.