Complaints
AOL please read and resolve your customers’ concerns!!!
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Anonymous commented
My app on my phone won’t send mail. I downloaded the aol app on my phone and I’m using the app now but my old mail, which I don’t want to delete, keeps getting deleted. I thought my account was being hacked but I change my password and the same thing happens. Please fix the app on my phone so that I can send mail and I can use the app that’s already on my phone and I won’t need to use the app that I had to download.
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Lin commented
Too many constant pop up ads even when I go into my folders.... please stop them.
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Mike commented
How do I get rid of the newsfeed from AOL.com. It is absolutely disgusting your bias comes through so loud and clear and your progressive agenda is nonsense I can’t stand it please tell me how do I get rid of the newsfeed.
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Anonymous commented
I have lost access to me email. It says it doesn’t exist and have tried everything to reset but won’t even let me. When I send an email to myself it replies with an error saying this account doesn’t exist. But when I try to recreate it, it won’t let me because it does exist
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Anonymous commented
After I delete my messages it says I have 1 message and I don’t. Please fix. And please stop the spam!!! Very annoying.
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Tim commented
The aol app on my Apple Ipad will crash every time I click an email or sometimes when I am swiping to delete an email. It is getting very frustrating.
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Mia commented
I just did two recent updates and when reading my emails, the app has shut down on me. Please fix this.
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CatEL commented
For the last few days, when I delete an email while the email is open, instead of deleting, it just closes the AOL app on my IPad.
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Anonymous commented
I am so sick and tired of signing into this app. Please resolve.
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JERRY ENEA commented
Thus new update to the AOL app keeps crashing after interacting with links in an email and then returning to the same email to continue interacting or to delete the email message. So far since this last update it has happened with EVERY message I interacted with
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Anonymous commented
Are you in the process of fixing so we do not have to keep signing in . If this is not fixed soon I am going to have to go elsewhere it is so frustrating and it must stop. I need to know if you’re going to fix this soon please respond.
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Jenny commented
Why do I have to keep signing in every time I look at an email . On IPhone or IPad .
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TM Johnson commented
Could you please, get it together? I’m not in Vietnam. I’m not in Thailand. I don’t travel to Asia, ever.
Quit letting people hack my account and your system in general. I’m sick of it.
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Anonymous commented
I been having a big problem with the app crashing repeatedly after updating my iPhone iOS 13.4.1 ! Is there a fix on the way ?
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Cindy commented
Stop the trump ads!!!!! Please stop.
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Anonymous commented
Why my email box is empty from yesterday ?
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Anonymous commented
I don't have ma email from yesterday ?
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Anonymous commented
Stop putting Trump Maga ads in with my email.
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Net commented
Three times today alone I’ve had to log in from this app. Never in my 40 years of computer tech knowledge have I ever encountered blatant disregard for customer satisfaction since I’ve read too many of the same complaints from other users. Months ago I’ve even given you alternatives as I have techs who can fix this issue for you. But you ignored that which says a lot since it’s not fixed. Time to download my history and move on to a more professional company.
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Reg3840@aol.com commented
Keep having trouble getting into my emails. Have to enter email address and password each time I get on. Beyond annoying. DON’T want to share my email with otherwise sites. Entered phone number incorrectly won’t let me correct it. Very frustrating. Works fine on my iPad. Don’t have to enter anything