Complaints
AOL please read and resolve your customers’ concerns!!!
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Anonymous commented
How do I get rid of your news but keep my AOL email ?
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Paul J commented
I’m paying a lot for AOL each month compared to the alternative. And I still have to deal with ads in my email feed? Please eliminate the ads. (Or advise me how to do it.) Thanks
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Bill commented
Unable to open email using correct username and password. Please advise.
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kevin frail commented
I can understand why this company struggles get someone that know how to run the business properly
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kevin frail commented
why has my phone number to receive code been change or have I been hacked very poor security need to close account but can not get access
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A Hawley commented
Cannot login, updated app, still no joy
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kevin frail commented
why does it say sorry no account found when I been with you for 20 y
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kevin frail commented
why does it say sorry no account found when I been with you for 20 years
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Anonymous commented
Will not sync with IPad mail.
Drop down notification of emails yet the actual emails arrive hours later. Can’t attach photos within text
Terrible since the changes -
John commented
Email drops the first letter of a person’s name then updates contacts with invalid information. Can’t see a clear way to delete or update contacts.
Emails with attachments sometimes disappear after sending without an explanation or residual trace.
When you click on a new email the email promptly drops into old email before it has been read.
Was any testing done before this version of AOL email launched?
Are the bugs being addressed?
I’d take the old email any day.
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Anonymous commented
I did not like this app. I am unable to send emails. I do receive but cannot send.
I did not like those constant ads. I do not feel that my orivacy is kept secure. -
Angry About Ads commented
I am about to dump your app from my iPhone because of the stupid ads, which, to make it worse, show up first.
I am paying you for a service (e-mail) that I can get for free elsewhere.
It should not be necessary to inundate me with ads if I am paying for a service. Cut your greed back a little.
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Mo commented
I have to sign in every time! Very annoying . Mail
Doesn’t always show up. -
Anonymous commented
The records of emails saved should be kept until I will erase. Should be kept for ever on AOL new mail o on its files.
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Anonymous commented
The records of emails saved should be kept until I will erase. Should be kept for ever on AOL new mail o on its files.
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Anonymous commented
I get too much spam that should go to the in box
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Bill Sedgwick commented
Every time I open the app it says unable to
Load emails try again,, does it every time , utter rubbish , there was nothing wrong with the old version, you ruin everything,!! -
Prashant commented
I am not able to attach any file to email, even if we click the attachment icon it is not able to see any pictures in mobile and there is no option to attach anything other then photo, how it is like that ?
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tshrop commented
I have to sign in every time I want to check my email. Are you actively trying to fix this or is that a permanent requirement to sign in each time
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Miles commented
When clicking on new mail it automatically switches to old mail before it opens. You then have to go to old mail to read it.