AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
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Why do I have to sign into the app all of the time?
I’m forced to re sign in every time I open the app. Very frustrating and time consuming. Please fix.
117th ranked -
Fix signing in
Fix it I have to sign in 10 times a day!
134th ranked -
Email crashes
Ever since the last update to the AOL app, my email crashes if I try to delete several emails at once. Never had this issue until now.
134th ranked -
Keep Users Logged In
AOL has logged me off of my account even without the app being closed. This needs to be changed as it’s a plague to the mobile app. No other mail app I use does this. Gmail, which is one of your largest competitors, doesn’t do this. If Google can securely allow for users to stay logged in, so can you! This is very annoying and makes it dreadful to use the mobile app. This issue needs to be on the top of AOL’s priority because as I’ve seen on here and throughout the internet, your users have had enough of…
134th ranked -
134th ranked
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Text Size
Under settings/text size I choose the largest “A” with the goal of increasing the text to the largest size. But, there was no option to save this new setting. Consequently the text didn’t increase when I reopened my AOL email. Please fix this problem.
Thank you,Dennis Meronek
55th ranked -
Every time I read an email and delete it, it takes me back to the tap on an email to begin screen. It should take me to the next email!
Email is not efficient. Takes me back to the tap on an email screen instead of the next email after I’ve deleted the one I’ve just read.
67th ranked -
Security and design
It would be really nice if you guys added some security like an optional pincode like ProtonMail has. And please update the layout on the app, I really like the web design. And I hate these animations, they are too long. Please get a new design and make an option to use one that replicates the web one.
85th ranked -
My app keeps closing and I have to sign in over and over
Trying to check my email and app keeps closing and screen going black and I have to re- sign in over and over. I deleted the APP and restarted my
Phone multiple times and it is still doing this. Anyone who can help, let me know. Is it because I have too many messages. I’m unable to read my messages and delete because it closes right after opening. Is this a virus? I have Apple I phone XR and it’s up to date.134th ranked -
Make it easier
Prior to AOL app on iPhone update why is using the AOL App,harder & more time consuming to read e.mails,,I’m not logging in from a laptop or new or unknown device,,please simplify the daily retrieving of e.mails please,Or I am going to set up a new e.mail through G.mail or yahoo etc etc
61st ranked -
App keeps crashing
Since a couple of days ago, I can open and view my email, but then the app randomly shuts down. I am using my iPhone. Is there a bug?
160th ranked -
AOL Mail down
I keep receiving a formatting error when I log in to AOL Mail.
160th ranked -
AOL crashing on ipad
After I look at an email, AOL often crashes out when I try to go back to the email listing on the lefthand side of the screen. I have restarted the app and the ipad, but that makes no difference.
134th ranked -
Help is gone?
It appears that you have removed the pittance of help you provided? One must PAY for a gold acct to find out about problems with usage? No wonder when I give ppl my .aol addy they have no idea about you.
160th ranked -
160th ranked
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Empty Spam folder
I would swear there used to be an option when I was looking in the SPAM Folder to either “Empty Folder”, or “Delete All”. I saw it two days ago. It has a blue bar with white text. It would warn me I was going to permanently delete the contents of the folder. No it is gone and I must select at least one Spam email, then select all, then delete to empty the Spam Folder. Is this the new way to delete Spam, or is there a glitch?
160th ranked -
Sort mail by From
Allow users to sort mail by who sent it. It’s a great feature on every other service.
81st ranked -
160th ranked
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New mail doesn’t show
When I open the app and look at. New Mail it almost always shows yesterday as latest and not the newest mail. I am sometimes waiting on an email reply and have trouble getting it
227th ranked -
Mature quality singles
Please remove the Ad’s of single I hate it when I open my email that’s the first thing I see....
Please it’s so annoying that would really improve the site
Thank you
160th ranked
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