AOL App for iOS
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
-
Allow Font Selection
Allow font choices when composing emails and in the signature.
12th ranked -
Where are new e-mails in multiple accounts?
I have 3 aol e-mail accounts for various uses. It is really annoying that I know I have new mail from the icon notification but not which account they are in. I have to open each account new mail box from inside the app. Can you not put an indicator by each account when you open app? Would be really helpful.
72nd ranked -
Text Size
Under settings/text size I choose the largest “A” with the goal of increasing the text to the largest size. But, there was no option to save this new setting. Consequently the text didn’t increase when I reopened my AOL email. Please fix this problem.
Thank you,Dennis Meronek
110th ranked -
Error when scrolling within email for pop-up menu
I’m reading an email. I then want to delete it within the message. I scroll up to make the menu at the bottom appear, which contains the delete button. I see the menu for a second then it disappears. I scroll again. I see the menu for a second then it disappears again before I can use it. IT’S ENRAGING AND IT HAS BEEN THIS WAY FOR YEARS AND NOTHING HAS BEEN CHANGED. A COMPETENT DEVELOPER SHOULD BE ABLE TO FIX THIS IMMEDIATELY.
110th ranked -
Does not work with the new iPhone XS
I’ve been waiting for you to fix the bug with your app so it will work with my iPhone XS. Hope you do SOON! Thank you
67th rankedCould you please provide a bit more details for us on why are you having trouble with the app?
-
Make it easier
Prior to AOL app on iPhone update why is using the AOL App,harder & more time consuming to read e.mails,,I’m not logging in from a laptop or new or unknown device,,please simplify the daily retrieving of e.mails please,Or I am going to set up a new e.mail through G.mail or yahoo etc etc
110th ranked -
Browser
When I click on a link in my email message (when I’m using the aol mail app on my iPhone) it doesn’t open in Safari, it opens in the aol browser. There, my phone won’t remember passwords, I can’t seem to figure out how to go “back” a page on the website, there are no controls to navigate. It’s very frustrating. I just want the links in emails to open in safari. Please.
34th ranked -
AOL v mail app
Why is my mail app faster than the aol app? I receive new mail much faster in another mail aggregator app. What’s up with that?
Is it that aol is clogged by adds and loading other non-mail info?
I stopped using the aol app because of its sluggish mail loading.
15th ranked -
54th ranked
Could you please provide a bit more details for us on what you’re commenting on?
Thank you so much, and have a great day!
-
67th ranked
-
Easier to logon? Face ID?
Could you please make it easier for your users to login and modernize your app to use faceid? Thanks
50th ranked -
Inbox item display
You should be able to see 10 items on mail screen like default iOS mail app
110th ranked -
Email providers
Add other Email providers like yahoo and gmail.
91st ranked -
Can you please add Color Options for our AOL to customize how our screen looks.
I’m awfully tired of this plain old blue, forever. Can we add more Color choices to be able to customize the different areas of Mail. Overall color, mail types example New Mail a color, Old Mail another color, Trash, etc.
some overall design incorporation would be really nice.
Unfortunately AOL is absolutely blah, plain, boring.
Please?110th ranked -
Annoying # of unread email
On my phone screen, I don’t want to see how many unread messages I have! Would be nice to turn this off!!!
72nd ranked -
Let me pick which mail I get notified for
There’s so much spam and I’m waiting for emails from certain people. Can I set my notifications to only let me know when my actual contacts (or specific contacts) send me an email??
54th ranked -
In-Message Email Options Disappear
When viewing an email, the options at the bottom (forward, delete, etc.) always disappear when I scroll up or down, making it very difficult and irritating when trying to use these functions. It’s been this way for a very long time and nothing has been done to fix it.
72nd ranked -
Allow automatic forwarding of emails to another email account!
I checked previous posts regarding this and they all don’t have a response except for one. This one said to contact support. I did and they said thanks for the suggestion but it can’t be done in AOL!
110th ranked -
Customer disrespect makes switch to Gmail inevitable
Impossible to speak to a person. AOL account hacked into and no way to speak to a person to report it. All verifications apparently changed. Will be finally forced to give up on trying to stay with AOL and just switch to Gmail due to paying customer disrespect.
110th rankedThank you for your patience while we reviewed your feedback.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
-
110th ranked
- Don't see your idea?