AOL App for iOS
Aol App
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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
168 results found
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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It’s automatically quit
Automatically application is quitting... can you improve its stability...
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
In order to help you with this issue, please go to Settings > Signature.
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Mark as read button
Select as many emails or all emails and mark them as read instead of having to read every single one.
In order to help you with this issue, please select the emails and after that tap the opened envelope icon.
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Having issues
Having issues with my aol email account.
I’m
You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Emails bouncing
The country club I belong to sends daily and weekly emails which I am still not receiving. On their end it prompts that each email sent to me bounces. Is there a setting I can change so I can start receiving these emails??
AOL protects its users by strictly limiting who can bulk send email to its users. For more info on sending bulk mail to AOL members, they can check out the Postmaster info page: https://help.aol.com/articles/aol-bulk-email-exception-list-allow-list
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My account was hacked. can get help with on this
They have me in some Verizon media group and a group call Nelson group I don't know or have anything to do with either one of those groups
You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data. -BR -
Domain name changed
Would you please change my default email address from:
spearala@aim.com
To:
spearala@aol.comThey both work but any new or replied to email it defaults to the @aim.com. I know how to change it in the “from” field in an email message but I forget several times before tapping “send”. So I thought one of your administrators could make that default “@aol.com”.
May Blessings fall on you, your family and company,
Dave
We are sorry for the inconvenience, but this feature is not available.
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Open app
I keep have to get a verification code to get my mail. How can I bypass this?
In order to help you with this issue, please go to password.aol.com click on Account Security and turn off your 2-step veification. If the issue still persists, please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Here’s how to add an account:
1. From the bottom of the main menu, tap the Settings icon.
2. Tap Manage Accounts.
3. Tap Add Account.
4. Enter your AOL username and password.
5. Tap Sign in.
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App says try again!
I’ve tried logging into my email through the app since it would be more convenient. Email and the password is correct but every time I try to sign in it ends up saying “there was a problem, please try again later.”
The app is updated. This is frustrating please fix it!I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Passwords
Reset my password and lost all inbox emails
Oh no, let me try and help you now.
Please send a request for restore of your emails to aolmailquestions@aol.com
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Could you please provide us with more details of the issue you’re experiencing?
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Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!
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Thanks for the feedback. We’re really sorry to hear your displeasure with the advertising on the AOL App. In order for AOL to offer things like web content and products, we need to sell advertising just like any newspaper, magazine or television station would. But we certainly don’t want to get to a point where we start to lose our valued audience, so your feedback is greatly valued.
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This message is from a trusted sender.
This message is from a trusted sender.
Aol.®
Your email account has sent out spam emails
to a list addresses that you don’t recongnize,!!!You're getting this email to make sure it was not you.
It's required that you reply within the next 24 hours,
We will suspend access to your account
If we don't recieve your reply within the given time frame,
We would appreciate your immediate attention to this matterReply and let us know
We have an article that will explain those emails, how to spot spam, phishing, and vishing, along with who to report them to.
Here is the article to best help you:
AOL Help: Email and Viruses Protecting Your Account http://aol.it/1vrb2fk -
Spam
Still getting spam sent to my inbox, even though I’ve marked it as spam.
Spam mail is such a letdown. Check out this article to learn more about spam controls: http://aol.it/1yiXUdo
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Logging out of emails
Have an icon to log out if emails either on the screen for reading emails or in settings. It is well neigh impossible to find how to log out.
To sign out please follow these steps:
1. Go to Settings, the gear icon
2. Manage Accounts
3. Edit and then tap Remove
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