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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
37 results found
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Fix the main news feed! The picture advances, the story doesn't!
The text remains and the pictures advance.
The issue with the headlines not changing when scrolling through the news articles, should be fixed. Please clear the browser cache and cookies, then try scrolling through the news headlines.
In case you are still experiencing this issue, please send us an email to aolsupporthelp@aol.com mentioning what browser you have, the version of the operating system, and the name of the ad-blocker software that you are using.
Thank you.
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Fix your e-mail service
You need to permanently fix the problem with AOL e-mail. It's slow and many times I can't access my account. It's been 2 days now that I could not sign in. I set up a Gmail e-mail account and inported my AOL e-mail imported to it so that I could read my AOL mail. How embarrassing. I need a reliable e-mail provider and it's becoming clear that the AOL e-mail service is unreliable.
Thank you for your report, this issue has been fixed.
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Error message at 9:05pm 5-Nov-2018: This site can’t be reached oidc.mail.aol.com’s server IP address could not be found.
Error message at 9:05pm 5-Nov-2018: This site can’t be reached oidc.mail.aol.com’s server IP address could not be found.
Thank you for your report, this issue has been fixed.
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Thank you for your report, this issue should be fixed.
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Stop maintenance on portfolios when the US market opens - does anyone at AOL actually have a functioning brain?! Do this after hours!!
Do portfolio maintenance after the US markets are closed. And apparently this forum is now the only way to contact you about these matters. COWARDS!
We appreciate your patience while we investigated this. The issue you have previously reported should now be resolved.
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I cannot get my mail tonight. Can someone help -- or at least tell me why?
I cannot get my mail tonight. Can someone help -- or at least tell me why?
Thank you for your report, this issue should be fixed now.
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Get facts straight - Naval Academy Headlines error
Please get your facts straight......where are the editors?
Really....this is why no one trust the news.....mainstream.
"Arlington Naval Academy"...… what an embarrassment.Thank you for your report, this has been updated.
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FIX EVERYTHING!!!
AOL= Aggravation On Line.
I have a great idea. Fix the comments section. For over two weeks when I clicked the box to type a comment the whole comment section disappeared. For the last few days every now and then it lets me type a comment but when I go to another article to type a comment same thing, it disappears.
How about the "a problem with this web site caused your browser to close and re open the tab"? Then it goes and reloads the page that I'm on. That's been happening for about as long as the problem…Thank you for your report, this issue has been fixed.
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I keep getting a pop up from Amazon the website is spreediscount.com, I cannot access my email as this **** thing keeps popping up?
I keep getting a pop up from Amazon the website is spreediscount.com, I cannot access my email as this **** thing keeps popping up & no way to close it. You’ve been hacked & need to take care of this ASAP! Thank you....
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I get this message trying to view my AOL e-mail. Can you fix it? This site can’t be reached guce.aol.com took too long to respond.
I get this message trying get to my AOL e-mail after logging in. Is this hacking or malware? First time I've ever seen this. Mail worked fine earlier this afternoon. What is guce?
This site can’t be reached
guce.aol.com took too long to respond.Thank you for bringing this to our attention. This issue should now be resolved.
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Fix your system!
My idea is you get some real IT folks who can run a system. Email is down - Page not found. Why? Do ANY of your clowns know??? Know how to resole the issue? Without email there is NO USE for AOL!!!!!!!
Thank you for your report, this issue should be fixed now.
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having issues with search bar on aol mailbox- not able to search for any messages or mails after typing specific words or emal addresses.
having issues with search bar on aol mailbox- not able to search for any messages or mails after typing specific words or emal addresses. kindly fix ASAP-thank you.
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I notice that tne comments have been turned off. Why?
why have the comments been turned off?
Thank you for your report. This issue has been fixed.
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Thank you for your report, this issues has been fixed.
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chat issues on games site
fix the repetitive chat issues on games site
ONCE AND FOR ALLThank you for your report, this issue has been fixed.
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Fix the email
Ever since Yahoo (Oath) took over the email has been terrible. Numerous times a day I get a message saying There was a Technical Issue Please try again. It just took me 3 tries to send a simple email. You guys need to fix this.
Thank you for your report, this issue should be fixed now.
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AOL, why do discriminate against me by not allowing me to post my opinions on conversations?
AOL will not allow me to participate in Conversations to related post. Once I click on any words, the conversations disappear.
Thank you for the report, this issue has been fixed.
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All of my favorites have disappeared. Is there a way to recover them? This is not good.
All of my favorites have disappeared. Is there a way to recover them? This is not a good situation.
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Aol not working
What is wrong with AOL?
This site can’t be reached The webpage at https://www.aol.com/ might be temporarily down or it may have moved permanently to a new web address.I get this a lot lately.
Thank you for your report, this issue has been fixed.
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FIX CHAT IN AOL GAMES
FIX CHAT IN AOL GAMES
This issue should be fixed now. Thank you for your patience.
- Don't see your idea?