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64 results found

  1. I cant believe that you could not, no would not help my son upgrade his new cell number so he could reset his password UNLESS we PAID!

    UNLESS YOUR IN THE BUSINESS OF LOSING CUSTOMERS YOU NEED TO LOOK AT YOUR POLICIES! I LEFT AOL PAID CUSTOMER BECAUSE YOU KEPT CHANGING AND CHANGING THINGS AND YOU LOST SOME IMPORTANT INFORMATION I NEEDED AND YOU ASSURED ME YOU WOULD RECOVER IT AND NEVER DID. SHAME ON YOU

    102nd ranked

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  2. I HATE AOL!!!!!!!YOU GUYS ARE ********.

    YOU GUYS ARE *****! EVEWRYONE HATES AOL BUT WE ARE STUCK WITH IT BECAUSE YOU DO NOT ALLOW FORWARDING. * AOL

    102nd ranked

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  3. auto add email addresses

    discontinue auto add email addresses

    102nd ranked

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  4. How Do I control spam ... a button that says this is not spam is NOT helpful... we need a button that says THIS IS SPAM ... Thank you

    We need a button that says THIS IS SPAM ... not one that confirms I want to keep this sender in my list

    32nd ranked

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  5. remove birthdate from personal accounts

    Its private data according to the U.S. government

    43rd ranked

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  6. Give local news on AOL Homepage Where It Says Local News

    Ever since you got Yahoo to do your Local News on AOL Home Page I am NOT getting local news. You used to use a local newspaper or TV station for local News but today for instance I got Ohio News. Other days it is news for other parts of the United States,. I know Verizon now owns AOL and Yahoo but Yahoo is NOT giving LOCAL NEWS. I have written to you earlier about this but still getting news that is NOT LOCAL. Please correct this or get rid of LOCAL NEWS part of news page.

    172nd ranked

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  7. 172nd ranked

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  8. 172nd ranked

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  9. 172nd ranked

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  10. Your app ***

    I have had this account since aol was founded. Now I am considering moving to another provider. This decision, on your part, is absurd and problematic. I already get laughed at for maintaining my aol account, so your decision is to make it worse?

    172nd ranked

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  11. Shorter wait time for tech support

    Have more technicians available

    172nd ranked

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  12. 172nd ranked

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  13. Allow for bulk deletion of old emails such as by dates, year or number

    Many of us have lots of old emails in our inbox (eg 20,000) . There needs to be a method of clearing out old emails either by year or by a date range . It is too tedious to delete old emails one at a time

    172nd ranked

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  14. People complain about your security part! Correspondence do NOT go through. I already gave up with Skype. There is more programs and better

    Stop security non-sense. Only if requested.
    I stopped use Skype and recently gave up.
    There is more better programs than yours.
    e-mail different for my confidential message protection

    172nd ranked

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  15. Do you ever think it would be possible to actually get to a website when searching instead of going page to page to page.

    Open up a particular website and you have 10 other site possibilities show up on the next page. Open one of those and your have more websites. Open one of those and you have more. You just never get to any usable website. You could easily spend an hour or more opening website after website that just yields more pages of websites.
    It is truly an exhausting experience trying to get anywhere.

    102nd ranked

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  16. Sort "Sent" emails by alphabetical order

    I can no longer sort my "Sent" emails by alphabetical order. Please restore this function.

    172nd ranked

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  17. Allow the "From" button work to alphabetize emails

    I was always able to keep my emails down to a manageable number because it was easy to delete emails once they are alphabetized. Now the From button does nothing.
    Rita

    102nd ranked

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  18. 102nd ranked

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  19. User:*** Has NO AOL-Stationary-Paper??!!!

    Still, has NO-AOL-STATIONARY-PAPER to send out with my E-mails??!!!
    PLZ. do reply and even better FIX for me!!!!!! ***

    172nd ranked

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  20. Help needs vamping up

    Key words in the help feature are not linking with other key words in the text. If you can't figure that one out, bite a bullet!

    28th ranked

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