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AOL Help

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  1. 48th ranked

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  2. problem with automated system when calling AOL

    When calling in AOL, the automated system asks me for the first 3 letters of my email. It is abs and the system asks me to repeat multiple times before sending me to an agent. Would like this fixed. Thanks so much.

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  3. why am I blocked from entering comments in news stories ?

    Something has changed recently for comments in news articles. If I click on read all comments, it just take me to another page of the same content. I also can't post in comments section. What's up ?

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  4. Poor tech maintenance of community discussion boards!

    Have recently had increasing problems accessing the post/reply fields in AOL community discussion boards, so I'm not able to post or reply. Also, when contacting AOL Help Chat... agents apparently have NO ability to advise as to WHY, or HOW to correct the problem! It's kind of pointless to have a Help Chat... if they're not able to help at all!

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  5. Customer Service

    Every, yes every, representative I have spoken to has been kind, helpful, patient and given me the BEST support. Managers, please take a moment to tell your phone reps how special they are!

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  6. 264th ranked

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  7. I need to get rid of 2,000 old emails and do not know how to do it.

    I am old and very sick and do not know what to do.

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  8. Improve the service for AOL chat

    After reviewing the other items listed, it seems this is an issue that needs a lot of attention but it seems not to be addressed. Bad customer service should not be left like this to be repeated over and over. I am disappointed. First time I ever needed it and not be available. I know just another disappointed customer!

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  9. 48th ranked

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  10. 48th ranked

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  11. How can i have comcast mail displatedvwithmy aol mail

    I also have comcast mail whydoesnt itshowwithyaol mailinbox

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  12. 48th ranked

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  13. AOL GOLD beta not working properly on Windows 11

    c:\Users\user1\AppData\Local\ is where AOL GOLD is installed.

    On Windows11 each user must have their own MS userid & PW.
    but other users don't get aol as it's not in the PROGRAM FILES directory.

    Do you have a fix for this?

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  14. 48th ranked

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  15. 48th ranked

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  16. Reporting articles as factually incorrect and requesting removal

    Provide a method to report an aggregated article for being factually incorrect and request it be removed.

    A recent article by Stephen Groves and aggregated by AOL is atrocious and filled with outright deception. It must be removed or AOL will start losing subscribers for failure to maintain at least the appearance of being neutral.

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  17. your aol "help" is a farce and insult

    your aol "help" is a farce and insult

    4th ranked

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  18. How is it that COVID is affecting email support? Can't your employees work remotely like other technology companies?

    Join the 21st century. Provide something remotely resembling average support for your customers. Provide a way for your support team to provide email support. How is it you can still do phone support (for paying members) during COVID but you can't provide email support?! Please transfer verizon emails to another company that actually cares about providing support.

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  19. 1st ranked

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  20. 31st ranked

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