AOL Help

AOL Help

If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.

This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


  1. 1st ranked

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    Gathering Feedback  ·  13 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. I have no idea but I did have a question...

    I think 15 minutes is long enough to wait for someone to help you when you ask a definitive question. Am beginning to reconsider AOL. Maybe "too big for your britches???"

    2nd ranked

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    Gathering Feedback  ·  33 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Email for help

    As a current member(3o years or more) phone or live chat is not convenient for my needs. Email should be available for members also.

    3rd ranked

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. your aol "help" is a farce and insult

    your aol "help" is a farce and insult

    4th ranked

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. go back to old aol

    go back to old aol in chat rooms an conversation rooms

    4th ranked

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    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. stop saying get help 24/7 when it cant be done when the office is closed dumb aol

    stop saying get help 24/7 because but cant be done when the office is closed. aol is dunb

    6th ranked

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Here is an idea. When people are contacting AOL about not being ale to log in make it easy to find an email that does not require logging i

    It is real simple provide a simple to find email address to email AOL about not being able to log in to AOL instead of requiring a person that cant log into AOL to log in to AOL or sit on hold for now at 18 and counting minutes listening to annoying chirpy music and a recorded voice apologizing.

    7th ranked

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  8. 8th ranked

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  9. 8th ranked

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  10. 10th ranked

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  11. Moderator is blocking my post for no reason.

    My post are blocked for no reason.

    11th ranked

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Reporting articles as factually incorrect and requesting removal

    Provide a method to report an aggregated article for being factually incorrect and request it be removed.

    A recent article by Stephen Groves and aggregated by AOL is atrocious and filled with outright deception. It must be removed or AOL will start losing subscribers for failure to maintain at least the appearance of being neutral.

    11th ranked

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  13. 11th ranked

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Stop sending me propaganda

    How can you say there is no voter fraud you treasonous ***** bags. Stop telling me there is no voter fraud when I can show you videos. Why were people not allowed to view ballots being entered. Why do we use machines that can be accessed by any country in the world. Don't spit down my back and tell me it's raining.

    11th ranked

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  15. 11th ranked

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  16. I am sorry all my efforts are not handled ****** content emails still I must leave aol 07/01/2020 good bye!!

    horrible ****** content it must be too much for you to handle so sad I really liked AOL.COM had it for years must leave by 07/01/2020! have you let me down!!

    11th ranked

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  17. How Do I control spam ... a button that says this is not spam is NOT helpful... we need a button that says THIS IS SPAM ... Thank you

    We need a button that says THIS IS SPAM ... not one that confirms I want to keep this sender in my list

    11th ranked

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  18. Stop censoring comments just because they differ from MSM narrative.

    Unblock me on the comment section. Censorship is un-American!

    18th ranked

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  19. Why are you rejecting my posts! Answer please!!!

    Answer why my posts are being rejected!

    18th ranked

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    13 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Please tell how to delete adchoices

    Adchoices on welcome page is very annoying. The movement gives me vertigo. This ad program ruins my browsing. Because I am not able to disable I will use other browsers.

    18th ranked

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