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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


373 results found

  1. 1st ranked

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    Gathering Feedback  ·  16 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  2. I have no idea but I did have a question...

    I think 15 minutes is long enough to wait for someone to help you when you ask a definitive question. Am beginning to reconsider AOL. Maybe "too big for your britches???"

    2nd ranked

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    Gathering Feedback  ·  33 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Email for help

    As a current member(3o years or more) phone or live chat is not convenient for my needs. Email should be available for members also.

    3rd ranked

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    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  4. your aol "help" is a farce and insult

    your aol "help" is a farce and insult

    4th ranked

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 5th ranked

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    Gathering Feedback  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  6. go back to old aol

    go back to old aol in chat rooms an conversation rooms

    5th ranked

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    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  7. stop saying get help 24/7 when it cant be done when the office is closed dumb aol

    stop saying get help 24/7 because but cant be done when the office is closed. aol is dunb

    7th ranked

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Here is an idea. When people are contacting AOL about not being ale to log in make it easy to find an email that does not require logging i

    It is real simple provide a simple to find email address to email AOL about not being able to log in to AOL instead of requiring a person that cant log into AOL to log in to AOL or sit on hold for now at 18 and counting minutes listening to annoying chirpy music and a recorded voice apologizing.

    7th ranked

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    Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 9th ranked

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Reporting articles as factually incorrect and requesting removal

    Provide a method to report an aggregated article for being factually incorrect and request it be removed.

    A recent article by Stephen Groves and aggregated by AOL is atrocious and filled with outright deception. It must be removed or AOL will start losing subscribers for failure to maintain at least the appearance of being neutral.

    10th ranked

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Stop sending me propaganda

    How can you say there is no voter fraud you treasonous ***** bags. Stop telling me there is no voter fraud when I can show you videos. Why were people not allowed to view ballots being entered. Why do we use machines that can be accessed by any country in the world. Don't spit down my back and tell me it's raining.

    10th ranked

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 10th ranked

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  13. How Do I control spam ... a button that says this is not spam is NOT helpful... we need a button that says THIS IS SPAM ... Thank you

    We need a button that says THIS IS SPAM ... not one that confirms I want to keep this sender in my list

    10th ranked

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  14. If I am logged into my account. Why do I have to sign in to post a comment.

    I am logged into my account. I read my mail. I start reading news items on the home page. When I try to comment, I get a message that says "sign in to post." Tell me again what I am paying for. Fix this or give me my monthly money back.

    20th ranked

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  15. How is it that COVID is affecting email support? Can't your employees work remotely like other technology companies?

    Join the 21st century. Provide something remotely resembling average support for your customers. Provide a way for your support team to provide email support. How is it you can still do phone support (for paying members) during COVID but you can't provide email support?! Please transfer verizon emails to another company that actually cares about providing support.

    20th ranked

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  16. Use a different e-mail server.....I'm going to switch to Gmail.

    Your support and program have gone down hill and I'm no longer going to use it for my e-mails.

    14th ranked

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  17. 14th ranked

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  18. 14th ranked

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  19. my idea is to ACTUALLY get help!!!!!!!!!!!!!!!!!!!!!!!

    what good is help when there is none????????

    14th ranked

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  20. stop showing me Biden Harris ad every time I open aol or Im leaving you

    Stop Showing Biden /Harris ad every time I open my aol.

    20th ranked

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