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611 results found

  1. 1st ranked

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  2. Switc back to Classic AOL

    I am having a lot of problems with the New AOL. The Classic AOL was MUCH BETTER!
    FIRST - I cannot find the Times Roman Font that I need to use to submit my poetry. I cannot find Ariel Font either.
    WHY DID YOU REMOVE the two most popular fonts for submitting literature?

    ALSO:
    I tried to get my classic AOL back and was told that it was no longer available.
    In Fact ... I am having problems with the new AOL. When I copy & paste my work to submit (poems) they all paste as double-spaced, then I have…

    2nd ranked

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  3. I want my OLD AOL site, the new one sucks!

    I want my OLD AOL site, the new one sucks!

    3rd ranked

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  4. I have no idea but I did have a question...

    I think 15 minutes is long enough to wait for someone to help you when you ask a definitive question. Am beginning to reconsider AOL. Maybe "too big for your britches???"

    4th ranked

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  5. go back to old aol

    go back to old aol in chat rooms an conversation rooms

    5th ranked

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  6. your aol "help" is a farce and insult

    your aol "help" is a farce and insult

    7th ranked

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  7. do not like this platform want my old aol back how dare you change it

    hate this go back to old way not nice or friendly

    6th ranked

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  8. Return to old format PLEASE

    RETURN TO OLD FORMAT PLEASE

    8th ranked

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  9. Email for help

    As a current member(3o years or more) phone or live chat is not convenient for my needs. Email should be available for members also.

    9th ranked

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  10. LISTEN TO YOUR CUSTOMERS INSTEAD OF GOING AHEAD WITH YOUR IDEAS

    I WANT TO REVERT BACK TO CLASSIC EMAIL - I HATE THIS NEW VERSION.

    10th ranked

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    1 comment  ·  Admin →
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  11. quit screwing with things that are working

    quit screwing with things that are working

    10th ranked

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  12. 12th ranked

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  13. Return the old format.

    Return the old format!

    13th ranked

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  14. AOL Basic

    How do I get it?

    13th ranked

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  15. 8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks

    8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks

    13th ranked

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  16. stop saying get help 24/7 when it cant be done when the office is closed dumb aol

    stop saying get help 24/7 because but cant be done when the office is closed. aol is dunb

    13th ranked

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  17. 17th ranked

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    1 comment  ·  Admin →
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  18. 18th ranked

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  19. Here is an idea. When people are contacting AOL about not being ale to log in make it easy to find an email that does not require logging i

    It is real simple provide a simple to find email address to email AOL about not being able to log in to AOL instead of requiring a person that cant log into AOL to log in to AOL or sit on hold for now at 18 and counting minutes listening to annoying chirpy music and a recorded voice apologizing.

    19th ranked

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  20. What is this new format you are forcing on us!

    I am not ready for this. It doesn't fit my needs!!

    20th ranked

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