Skip to content

AOL Help

← Customer Feedback for AOL

AOL Help

If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.

This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


How can we improve AOL Help?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

611 results found

  1. Commenting Ban Question

    Why have I been banned from commenting on the AOL articles without so much as a notification? My last post was 15 days ago. I have been an AOL member for years. I see multiple people have this same problem. If you're using OpenWeb to control access. That may explain the reason.

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. When I continuously DELETE strange emails from people I don’t know, please don’t keep putting them in my inbox!

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Stop putting all this political junk mail in my inbox!

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. have people that know what they are doing and have them in the USA

    theAOL Help department is a SCAM !!!!

    they wanted to take a phot of my driver's license. !!!!!

    102nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. I need my older email.back

    My older email that was just like this one minus one digit had access to pictures that I can't get that are irreplaceable family pictures and it says it closed out due to age okay so why not reopen it or let me make new with sane name so I can get access to accounts that have ireellaceable pictures ugh it's frustrating.

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Restructure censor guidlines

    SHUT DOWN YOUR COMMENT SECTION IF YOUR MODERATORS ARE GOING TO BE BIAS, ALLOWING RIGHT-WINGERS TO BASH BIDEN & DEMOCRATS BUT REJECT ALL REBUTTAL COMMENTS AGAINST TRUMP!!!

    595th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. My phone # is my land line and you cannot verify it because you cannot send me a code. Daa! You just assume everyone has a cell.

    My phone # is my land line and you cannot verify it because you cannot send me a code. Daa! You just assume everyone has a cell How do you turn Verify OFF?

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Teach customer service skills.

    Stop trying to "up sell $29.99" services to people on Social Security who have been customers for over 20 years. Your agents are far more interested in making you $$$, than helping the people around when you were the "top dog" of email. Shame on you

    102nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Not an idea... a plea for help:

    I'm a paid subscriber to a Daily E-Mail from GoComics.com. For the last week and a half I haven't received my expected e-mail from

    comics@mycomicspage.com

    Please look into it. They say they've been sending them. I've not had this problem for the 15 years that I've subscribed. And I believe I'm still receiving all my other e-mails.

    Thank you, Mike Carlin

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. fix font size stability

    Changing font size fails to stay put in writing new mail. 5 helpers could not fix this. SO FIX IT. I WANT FONT SIZE TO STAY WHERE I PUT IT IN WRITING AND READING MAIL. DOES NOT WORK. HELP IS UNABLE TO FIX IT.

    102nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Community Guidelines

    IF SOMEONE CANNOT POST A COMMENT LIKE THE ONE BELOW...

    WITHOUT YOU "REJECTING" IT...

    THEN YOU REALLY DON'T WANT ANYONE USING THE DISCUSSION BOARD...

    WHETHER THEY DO IT "CIVILLY" OR NOT!

    IN TYPICAL FASHION...

    THAT BEHAVIOR CONTINUES TO BE JUST AS DISGUSTING AND UNACCEPTABLE AS THE FIRST TIME I DESCRIBED IT AS SUCH!

    Your comment has been rejected.
    Posted 56m ago

    Ahh... "the nasty commies!"

    A typical, lame deflection that lame people typically resort to when they have nothing of substance to back up their position!

    And I hate to break it to MTG...

    But it isn't the "Republican controlled…

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. You keep asking for me to create a default email should I ever be locked out of my account....Well, You make it impossible to do so.

    Go back to your original design and format. This new, improved and alienating design is impoverished and you are losing customers.

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Community Guidelines

    AND THE PROBLEM WITH THIS COMMENT IS...???

    ABSURD AND DISGUSTING...!!!

    Your comment has been rejected.
    Replied toCooter Brown 5h ago

    Yeah, Cooter...

    America's been through enough of that...

    Which is one reason why there are so many laws!

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Stop asking for so many emails and phones numbers for verification unable to turn this off OMG

    Disable all these extra requirements they are messing up my acccount

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Community Guidelines

    AND YOUR ASSININE CONTROL FREAK METHODS CONTINUE...!!!

    Your comment has been rejected.
    Replied toJim on the Coast 6m ago

    "When your entire reasoning is based on something that simple minded, the result is inevitable."

    It's ironic how so many of your posts exhibit exactly that same concept, Jim...

    Yet you're so entirely and blissfully unaware of it!

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. STOP SENDING ME AOL ADS WHEN i AM paying aol for AD FREE usage!

    I have paid AOL for past 5-6 months and AOL keeps showing me ADS!!
    Don't sell consumers AD FREE PLAN and make them see your AOL ADS!!! Stop this!!

    61st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. HOW TO ERASE ALIAS?

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Community Guidelines

    YOUR HYPOCRISY IS ASTOUNDING...!!!

    YOU ALLOW POSTS LIKE THE FOLLOWING TO REMAIN ON THE BOARD...

    JIM ON THE COAST
    1 day ago

    RAAHOO - real name is Skidmarks. You might be right. It would explain the smell. Skidmarks is our resident Dylan Mulvaney. Been following me for a number of years leaving its rodent droppings from time to time. It has a bizarre obsession for me. Truly creepy. It goes through every one of my posts. Just wait - it will show up to respond. That parasite never fails. Talk about trolls.

    YET YOU REJECT MY POST...
    WHICH DOES NOT…

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. How can I retrieve a code while I'm on another service? I want to receive notice to my phone 614-679=-8423?

    How do I set up this change?

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. THERE ARE AUTO ADDED EMAILS THAT I WANT TO GET RID OF HOW DO I

    THERE ARE AUTO ADDED EMAIL ADDRESSES THAT I WANT TO GET RID OF HOW DO I DO THAT - IF AN EMAIL COMES TO ME IT'S EMAIL SENDING ADDRESS IS APPARENTLY SAVED AND IS THEN SUGGESTED AND THERE SEEMS TO BE NO WAY TO GET RID OF IT - IF THERE IS I WOULD LIKE TO KNOW HOW - IT IS NOT IN MY CONTACTS IT IS AN AUTOGENERATED SUGGESTION BECAUSE THAT EMAIL ADDRESS HAD SENT ME ONCE AN EMAIL

    102nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
← Previous 1 3 4 5 … 30 31
  • Don't see your idea?

AOL Help

Categories

Feedback and Knowledge Base

(thinking…)