AOL Help

AOL Help

If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.

This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


  1. Why are you rejecting my posts! Answer please!!!

    Answer why my posts are being rejected!

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  2. Moderator is blocking my post for no reason.

    My post are blocked for no reason.

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  3. 8th ranked

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    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Stop censoring comments just because they differ from MSM narrative.

    Unblock me on the comment section. Censorship is un-American!

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  5. your customer service is HORRIBLE

    Your customer service is HORRIBLE

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  6. by not censoring anything a conservative says

    be a neutral site and hear both sides

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  7. 32nd ranked

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  8. for 6 months aol blocking my posts

    for 6 months aol blocking my posts

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  9. Password acceptance ?

    I need password acceptance !

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  10. AOL Help is useless and a waste of time

    Why doesn't AOL be honest about providing help. From the get-go, admit that you don't want to answer help inquiries. Being forthright about such matters would save a lot of time and effort. I'd appreciate honesty, in fact much more the dancing that AOL currently uses. You might even start a trend! If you don't want to help (or can't!), say so.

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  11. Password reset

    it is really poor customer service to not help reset a password. Forcing users to sign up for a service that they may not need or use ever again does not make a person want to use your services. There are other free email accounts that can be used in your place.

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  12. UNABLE TO OPEN ATTACHMENTS IN AOL MAIL WHY?

    OT SURE WHY BUT I'M UNABLE TO OPEN ATTACHMENTS IN MY AOL MAIL. I HAVE BEEN WITH AOL SINCE 1995 AND HAVE NEVER HAD THIS ISSUE. MY COMPUTER IS AN IMAC AND HAVE USED FIREFOX, SAFARI AND CHROME WITH SAME RESULTS. I HAVE REBOTTED THE COMPUTER SEVERAL TIMES AND CLEAR ALL COOKIES, CACHE ETC WITH SAME RESULTS. ALL MY SOFTWARE IN THE COMPUTER IS UP TO DATE AND HAVE NO ISSUES OPENING DOCUMENTS OR FILES ON THE DESKTOP OR EVEN ON THE INTERNET. NOT SURE WHAT IS MY NEXT STEP. CAN YOU ASSIST ME PLEASE.

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  13. Why now so difficult to sign in??

    Go back to the old AOL, which made signing in a snap!

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  14. 48th ranked

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  15. There is no reason to reject my posts for the past two months. Stop blocking people for no reason!

    There is no reason to reject my posts FOR THE PAST TWO MONTHS! Stop blocking people for no reason (or to forward YOUR agenda!).

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  16. I am trying to find out why my Outlook had no new emails, and AOL has!

    Outlook, my usual email service has had no new emails for 2 days, since I received an email from AOL informing that all as of 8/22 all mailboxes would be closing. Is this a scam?

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  17. how to make font bigger

    please tell how to make words bigger. new computer

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  18. WHY am I not allowed to post anything???

    Even if I type "HELLO" into a comment box, it gets REJECTED saying that I violated aol policy....WHAT???
    Who is running this thing?

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  19. Reporting articles as factually incorrect and requesting removal

    Provide a method to report an aggregated article for being factually incorrect and request it be removed.

    A recent article by Stephen Groves and aggregated by AOL is atrocious and filled with outright deception. It must be removed or AOL will start losing subscribers for failure to maintain at least the appearance of being neutral.

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. 48th ranked

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