AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
355 results found
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An opening page at beginning prevents going to emails directly..and too few fonts
Get rid of that opening page and the next one and let users go directly to email.'
Add more font choices.174th ranked -
SWITCH BACK TO AOL CLASSIC RE: NOTHING HAS WORKED IN YAHOO, INC. AND YOUR HELP SERVICE IS TERRIBLE.
YAHOO, INC. EMAIL IS TERRIBLE!! I HAVEN'T BEEN ABLE TO USE MY VERIZON EMAIL ACCOUNT SINCE YOU SWITCHED FROM AOL TO YAHOO, INC. RE: NOTHING WORKS, I CAN'T EVEN DELETE MESSAGES FROM MY INBOX. I'M PAYING A MONTHLY FEE FOR AN EMAIL ACCOUNT THAT'S UNUSABLE. PERHAPS FILING AN ATTORNEY GENERAL'S OFFICE AND FTC COMPLAINT WILL MOTIVATE VERIZON TO SWITCH CUSTOMERS ACCOUNTS BACK TO THE PREVIOUS VERSION OF AOL AS PER CUSTOMERS' REQUESTS.
174th ranked -
Service by email at cs@perkspot.com 7
why i cant finde my ao; perks
174th ranked -
All my comment postings have been blocked for two years now? Why? I've had AOL for 20 years, feel I'm being blocked for politics
All my comment postings under Sam54 have been blocked for two years now? Why? I've had AOL for 20 years, feel I'm being blocked for political stands
46th ranked -
Why am I not able to edit my contact lists to add names?
Trouble with account
174th ranked -
Tell me why you block all my comments.
Tell me why you blocl my comments.
174th ranked -
Generate app password Not working!!!
Generate app password not working. Simple fix! Leave AOL. If this was an issue AOL cared about they would NOT alow it to malfunction for so long.
After being foolish enought to actuily think paid support would be helpful in resolving this issue I learned they did not even know it was not available anymore.
It has finally become clear to me, the hassle of not having this feature is greater than the hassle of changing my email address to another carrier.
GOOD BYE AOL!72nd ranked -
IN French please
Comment faire pour me connecter ? toutes vos rubriques sont en anglais ..!!!!
105th ranked -
Get someone to talk to your customers that can be understood.
It’s hard to talk to people that don’t speak good English.
174th ranked -
I am very dissapointed in your service. I have been with AOL for many years and now that your shortcut isn't working I am told i need to pay
I am suddenly unable to use of tne of the aol features- I am getting an error message. something is broken on aol and I would like it fixed. I have been a long standing customer for many years and now when I need help you want me to pay for fixing your short cut.
that is wrong!
please have someone from tech support call me and get this feature fixed
thank you174th ranked -
I like the new AOL but how do I add a contact? All it allows me to do is edit. It will not let me save. Thank You!
Please let me know how to add contact. Thank You.
174th ranked -
Don't assume that all of your customers have a cell phone. I don't and don't intend to get one.
Don't assume that all of your customers have a cell phone. I don't and don't intend to get one.
105th ranked -
The link to get my mail says it's unavailable so I have to click twice on everything.
The link to get my mail says it's unavailable so I have to click twice on everything. There isn't any way to fix it.
174th ranked -
You need more options for AOL Help.
I don't use Twitter or Facebook. Have AOL Help available at the AOL Website and make it useful.
174th ranked -
More work still needs to be done with being able to take copies without going thru so much trial & error to get the pages I want to copy to
More work still needs to be done with being able to take copies without going thru so much trial & error to get the pages I want to copy to fit. Until the new AOL, that is something I didn't have to do.
174th ranked -
Stop preventing regular, important emails from getting through!!! Receipt of them is critical!!!
Stop preventing regular, important emails from getting through!!! Receipt of them is critical!!! You are not equipped to pick and choose forr us what is important!!!
105th ranked -
People utilized the older AOL because it met their needs. When someone sends photos and I want to forward 1 or 2 - there is no way to do it
Return to the old format! Please! I refer to previous emails that are stored, and now they are not available. I know it's Tues or Wed, you don't have to tell us! The photo "preview" is horrendous. Can't delete and have to open each one to see. A photo of a foot? Really?
105th ranked -
Bring back the old format. Attachments get lost in the new format. It's IMPOSSIBLE to easily conduct an email search!
BRING BACK THE OLD FORMAT!
174th ranked -
CANT LOG IN TO POST COMMENTS ANYMORE? IS THAT NOW ONLY FOR PEOPLE WHO PAY AOL?
WHY CAN I NO LONGER MAKE COMMENTS ON STORIES??? WHY IS AOL THE WORST THING TO USE NOW? WHY HAVE YOU GUYS DECIDED TO RUIN EVERYTHING GOOD ABOUT AOL. YOU BLOCK PEOPLE FROM LOGGING IN TO COMMENT AND NOW YOU HAVE ABSOLUTELY RUINED THE EMAIL...RUINED!!!!!
174th ranked -
BE HELPFUL
BE HELPFUL >>>Oh my account has suspicious activity so it was shut down so I cannot access. Called the unhelpful # and was told we will get back to you in 3-5 days!! Really? Can you transfer me to supervisor - "NO" - we are not allowed to transfer,what suspicious activity? "I can't say, it has been bumped up and someone will call you in 3-5 days.
174th ranked
- Don't see your idea?