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611 results found

  1. Truth or scam

    I received this message today from "A0L Management Services* bbclara@sbcglobal.net

    AOL.MAIL

    Dear user,

    We are closing all old version of our Mailbox as from Today, Please follow the link below to update your account,

    UPDATE NOW

    Failure to do this. Your account will be closed.

    AOL - ADIMN"

    How true is this?

    172nd ranked

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  2. Community Guidelines

    TELL ME WHAT'S WRONG WITH THIS PICTURE...

    WHAT... YOU CAN'T...

    GEE... I WONDER WHY?

    DOUGLAS
    Replied toRaahoo 2 hours ago

    LOL! You failed Bigly!

    Your comment has been rejected.
    Replied toDouglas 1m ago

    As if you know anything about anything, Dougie...
    Except how to say "Bigly"!
    Gee... I wonder where you got that?

    172nd ranked

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  3. Community Guidelines

    REJECTED...!!!
    REALLY...???
    HOW ABSURD...!!!
    AND UNNECESSARY...!!!

    Your comment has been rejected.
    Replied toJim on the Coast 6h ago

    Interesting how you so easily dismissed Brinton's widely recognized and acknowledged knowledge, skill, and experience, Jim...

    Simply because you don't like "what" he is!

    That kind of puts a great big hole in your high-falutin' "merit" theories...

    And in your integrity!

    172nd ranked

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  4. Community Guidelines

    JUST MORE OF YOUR "COMMUNITY GUIDELINES" OVERREACH...!!!

    SAD... AND ABSOLUTELY CONTRARY TO YOUR STATED INTENTIONS...!

    THE REALLY FRUSTRATING THING FOR YOUR CUSTOMERS IS THAT THIS SITUATION IS TOTALLY FIXABLE...

    SO FIX IT...!!

    Your comment has been rejected.
    Replied tonews 3m ago

    You can make those points, Newsy...
    And allegedly support your agenda...

    By conveniently ignoring the fact that the "Dixiecrats" of yesterday, have become the Republicans of today... and essentially... visa-versa!

    But that little factoid of "real history" doesn't fit into your agenda... so you simply 'cancel' it!

    Good for you! I hope you sleep better at night!

    102nd ranked

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  5. Community Guidelines

    YOU ARE ABOVE AND BEYOND PATHETIC...

    THIS GUY... JIM ON THE COAST... CALLS ME "SKIDMARKS"... AND ME AND OTHERS "SLUGS", AND "ITS", AND "SIMPLES", AND A WHOLE HOST OF OTHER DEMEANING AND DEGRADING NAMES AND CONCEPTS... AND HIS COMMENTS ALL REMAIN ON THE BOARD... IN SPITE OF YOUR "COMMUNITY GUIDLINES" TO BE POLITE AND CIVIL!

    YET, WHEN I MAKE AN INNOCENT, SARCASTIC COMMENT BASED ON THE LANGUAGE THAT HE'S USED... MY POST IS REJECTED!

    TALK ABOUT HYPOCRITICAL AND CONTRARY!

    STOP IT!!!

    Your comment has been rejected.
    Replied toJim on the Coast 8m ago

    NOW WAIT A SECOND, JIM...

    I…

    102nd ranked

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  6. Community Guidelines

    Regarding the following article:

    Trailblazing transgender lawmaker Georgina Beyer dies at 65
    Associated Press
    NICK PERRY
    March 6, 2023, 9:44 AM

    You also posted the following notice regarding the comment section:
    “To promote the best user experience, we close commenting after an article has been posted for three days.”

    Which means that comments on the above article shouldn’t close until 9:44 AM on March 9th.

    It’s now 10:09 on March 7th, and this is what I found in the comment section…

    “Commenting on this article has ended”

    Therefore, I’m not able to respond to comments made directly to me!

    What’s…

    172nd ranked

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  7. Generate app password for Thunderbird id not working.

    Generate app password is not working when trying to get a password to use with Thunderbird and my Verizon.net email account.

    102nd ranked

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  8. How about one of your "help" desk people being able to get me into my AOL account! I've called two days in a row and have gotten no help!

    Bring your call center back to the U.S. for a start! Have supervisors available to speak to customers when the regular agent can do not a **** thing to help you. AOL is holding my account *******! Are you trying to go out of business????

    172nd ranked

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  9. 172nd ranked

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  10. Community Guidelines

    WTF...!!!
    WHAT THE **** IS WRONG WITH THIS COMMENT...???
    AND EVEN MORE IMPORTANT...

    WHAT THE **** IS WRONG WITH YOU...!!!

    Your comment has been rejected.
    Replied toGrouper 1h ago

    FINALLY, Grope!!

    A statement with fact in it!

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  11. Community Guidelines

    STILL PATHETIC...
    STILL DISGUSTING...
    STILL PUSHING THE BOUNDARIES UNNECESSARILY!

    AS I'VE SUGGESTED BEFORE...

    STOP IT... JUST STOP IT...!

    BECAUSE IT'S NOT MAKING "YOUR" COMMUNITY BOARD ANY BETTER... OR MORE "CIVIL!"

    Your comment has been rejected.
    Replied toGrouper 2m ago

    Apparently, FL...

    You don't fully comprehend what "fully protected" really means in this situation...

    Because no vaccine is 100% effective in preventing the spread of a virus.

    But I'm sure you already know that little factoid...

    It's just that it doesn't fit into your anti-vax, anti-liberal agenda...

    And you'd rather promote your own, anti-fact, anti-truth, pro-delusional right wing agenda!

    Which will…

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  12. Community Guidelines

    JUST ONE SIMPLE QUESTION...

    WHY...???

    JUST ONE SIMPLE COMMENT...

    I'LL DEFINITELY BE NEEDING A BUCKET HANDY WHENEVER I DEAL WITH Y'ALL... 'CAUSE IT'LL DEFINITELY ALL BE COMIN' BACK UP ON ME...!!!

    Your comment has been rejected.
    Replied toGrouper 1h ago

    And you just >>>keep on doin' what you do, Grope...

    But keep a bucket handy for when it comes back up on you!

    AHHH...
    AND NOW, BECAUSE OF YOUR COMPLETELY ASININE "REJECTIONS"...
    I'M NO LONGER ABLE TO POST ON THIS THREAD!
    GREAT... THAT'S JUST GREAT!
    ASININE, I TELL YOU... SIMPLY ASININE!

    172nd ranked

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  13. Community Guidelines

    ANOTHER ONE...???

    AND ANOTHER SIMPLE QUESTION...

    WHY...???

    AND ANOTHER SIMPLE COMMENT...

    Y'ALL ARE A WASTE OF ENERGY...!!!

    Your comment has been rejected.
    Replied toGrouper 25m ago

    It's a waste of energy is what it is, Groper!

    172nd ranked

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  14. Community Guidelines

    ONE SIMPLE QUESTION...

    WHY?

    ONE SIMPLE COMMENT...

    Y'ALL ARE GROSS AND DISGUSTING!

    Your comment has been rejected.
    Replied toGrouper 31s ago

    Nah... that would be you, Groper...

    And I wish you'd stop...

    'Cause it's actually pretty gross and disgusting!

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  15. Stop the restrictions on people when your Monitors DO NOT AGREE WITH THE POLITICAL PERSONAL OPINIONS OF MEMBERS

    FIRST OF ALL I AM NOT POLITICAL, I AM FOR WHAT IS RIGHT ACCORDINGN TO THE LAWS OF THE U. S. A... I SPEAK ENGLISH WELL ENOUGH THAT I DO NOT HAVE TO USE PROFANITY TO EXPLAIN MY SELF, IF THE WORD CLOWN IS A DIRTY WORD THEN I AM GUILTY? STOP THE RESTRICTIONS ON EVERYONE UNLESS THEY ENCOURAGE HATE, VIOLANCE, THREATS, AND GIVING PERSONAL IDENYITIES OF OTHERS THEY DISLIKE.

    102nd ranked

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  16. Community Guidelines

    Y'ALL ARE JUST PATHETIC...!!!
    AND THIS IS JUST ONE MORE EXAMPLE OF HOW PATHETIC YOU ARE...!!!

    I WAS RESPONDING TO A POSTER WHO USES THE MONIKER "****"... (ALTHOUGH YOU CAN'T EVEN GET THAT RIGHT!)

    SO, AS I ALWAYS DO... I ADDRESSED MY COMMENT TO HIM...
    AS, "****"...

    AND MY COMMENT WAS REJECTED...!!!
    JUST OUTRIGHT REJECTED... WITH NO OPPORTUNITY TO EDIT, ADJUST, OR CORRECT IT...!!

    SO... I DID THAT ON MY OWN...
    AND "ADJUSTED" HIS NAME TO "DOCK"...
    AND THE COMMENT WENT RIGHT THROUGH...!!!

    WHAT THE ****...???

    AS I'VE SUGGESTED "MANY, MANY" TIMES BEFORE...

    STOP IT!!!... JUST STOP IT!!!

    YOUR CONTROL…

    172nd ranked

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  17. 172nd ranked

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  18. Comment Section

    AOL really needs to do something about the comment section. Restructure it so a group of people can't oust anyone who doesn't agree with them. There seems to be the same group of male names that post on every article, or they are bots. I have apparently been banned for life from posting and so far no representative can tell me why. Please consider coming up with a new format. Obviously there are so many people in the same boat.Do something someone!

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  19. 172nd ranked

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  20. Community Guidelines

    DO YOU HAVE ANY IDEA WHAT THOSE LITTLE " " " " THINGIES ARE?

    THEY'RE CALLED "QUOTATION MARKS"

    THEY'RE USED TO INDICATE WORDS THAT HAVE ALREADY BEEN USED!

    I OFTEN USE THEM TO INDICATE WORDS THAT HAVE PREVIOUSLY BEEN POSTED BY OTHERS, WHICH HAVE OBVIOUSLY REMAINED ON THE BOARD FOR ME TO SEE!

    THE IRONIC THING IS THAT "THOSE" POSTS ARE ALLOWED TO REMAIN ON THE BOARD...

    WHILE "MY" POSTS... USING EXACTLY THE SAME WORDS (REMEMBER THE LITTLE "QUOTATION" THINGIES?) ARE EITHER "HELD FOR APPROVAL"... OR THEY'RE "REJECTED" OUTRIGHT!

    WHY DO YOU DO THAT?

    IS THERE NO CONSISTENCY IN YOUR…

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