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377 results found

  1. GET HELP 24/7

    Let PAID AOL Members actually get LIVE HELP 24/7 since we are paying for it. I tried calling and keep getting, "The office is closed", seriously?? Then what are we paying for?? I am not a happy camper!!! I've been with AOL since 1995, maybe it's time to switch!!!

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  2. Password generated app

    Why isn't this working?????

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  3. Can't setup aol email in Outlook

    I had to reinstall Outlook and now I can't set up my aol email in Outlook. I am using the correct password. It is not an Outlook issue. Please fix your GENERATE AN APP PASSWORD or get rid of it. Total BS!!!!!!!!

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  4. Don't lie by saying you offer 24/7 live help because you don't

    I signed up for 24/7 live help. I called the 800 number and the message says call back during business hours.

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  5. Spam Folder

    All of a sudden my spamfolder does not indicate the number of emails in there why??

    178th ranked

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  6. On my Mac i frequently get a message that the server can not be found what should the settings be?

    On my Mac i frequently get a message that the server can not be found What should the settings for incoming and outgoing be?

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  7. Do something about e-mail support.

    I guess you no longer provide support except for paying customers. Tried to vote for an existing complaint and was told it wasn't working.

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  8. SEE BELOW

    WE RECEIVE FROM ONE PERSON AT LEAST 100 E MAILS EACH DAY YOU ACKNOWLEDGE THAT IT GOES IMMEDIATELY TO SPAM BASED ON YOUR CONTROLS
    HE FIGURED HOW TO BEAT YOUR SYSTEM BY CHANGING HIS LOGON FOR THE LAST FEW CHARACTERS ACTUAL LOGON (1026621@MAIL) AFTER MAIL. HE CHANGES THE CHARACTERS TO BEAT THE SYSTEM IN THE CURRENT WEEK HE SENT OVER 500 EMAILS WE SPOKE TO YOUR TECH THE FIRST ONE TRIED TO DO A CORRECTION. THE SECOND TECH SAID IT WAS OUR PROBLEM TO CORRECT THOUSANDS OF ADVERTISING EMAIL
    SUGGEST YOU INCREASE THE SPAM CONTROL TO MORE CHARACTERS..NOTE: IF WE…

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  9. Your help section is terrible. I want to be able to write what I need help about.

    i need to be able to ask for help in my own words and get a response. This help is created by a bunch of nitwit geeks.

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  10. AOL SUCKS!

    Try listening to your customers and stop refusing to allow them to send AOL proof that aol screwed up and deleted my account that I need to live via a S.S. case. NO one there cares and I have bad seizure disorders which I documented you are making worse by not allowing me to have access to the account all this is on. When I die, I PRAY YOU ARE HELD RESPONSIBLE!

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  11. STOP taking over my AOL.... I PAY for AOL for decades and do not need you to keep taking over my site when I go to use MY MAIL>

    STOP taking over my AOL for new members.. you take OVER the page when I go to use my mail...

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  12. AOL IS MORE RADICAL PROPAGANDA MEDIA THAN EVER, NO FEEDBACK FROM CUSTOMERS!!!

    AOL A ONE SIDED RADICAL PROPAGANDA UNIT!

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  13. mon my

    On my comput

    178th ranked

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  14. a

    I have

    178th ranked

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  15. I signed up for AOL Live Support Plus and am looking for the advertised Chat option but found none. Is this a fraud or what?

    Need a Chat to solve a problem.

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  16. Third party application password generation has been down. This has to be devasting to members who use third party applications. .

    When do you believe this will be fixed? I am sure this is an issue for hundreds of members. If this is going to be be an issue for an extended amount of time, I along with others will need to explore alternative service providers.

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  17. Chat was not helpful

    When you contact chat for help you should" 1 not be hit with a long spill about new email. 2. They should pay attention to what you have told them instead of trying to tell you to do something you told them did not work

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  18. HELP!!!!!!

    Just got off phone with AOL chat to TRY to solve problem So far ~ zilch
    technician got access to my computer and now 1; I Can't bring up "sent Mail 2,cannot send E-mail 3 Cannot recieve e mail (I had someone try) Whatta mess leading up to all this and all I ended getting is that someone will call me back!!!!!!!!!!!!!!!!111.

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  19. Seriously?? You still haven't fixed generating an app password yet??

    How long does it take to fix this application?? Even if I try the paid help service, it's the same answer - "We don't have an ETA for a fix."

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  20. I received a text with a code that I didn't ask for? What gives.

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