AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
407 results found
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Stop the restrictions on people when your Monitors DO NOT AGREE WITH THE POLITICAL PERSONAL OPINIONS OF MEMBERS
FIRST OF ALL I AM NOT POLITICAL, I AM FOR WHAT IS RIGHT ACCORDINGN TO THE LAWS OF THE U. S. A... I SPEAK ENGLISH WELL ENOUGH THAT I DO NOT HAVE TO USE PROFANITY TO EXPLAIN MY SELF, IF THE WORD CLOWN IS A DIRTY WORD THEN I AM GUILTY? STOP THE RESTRICTIONS ON EVERYONE UNLESS THEY ENCOURAGE HATE, VIOLANCE, THREATS, AND GIVING PERSONAL IDENYITIES OF OTHERS THEY DISLIKE.
116th ranked -
Comment Section
AOL really needs to do something about the comment section. Restructure it so a group of people can't oust anyone who doesn't agree with them. There seems to be the same group of male names that post on every article, or they are bots. I have apparently been banned for life from posting and so far no representative can tell me why. Please consider coming up with a new format. Obviously there are so many people in the same boat.Do something someone!
51st ranked -
How about one of your "help" desk people being able to get me into my AOL account! I've called two days in a row and have gotten no help!
Bring your call center back to the U.S. for a start! Have supervisors available to speak to customers when the regular agent can do not a **** thing to help you. AOL is holding my account *******! Are you trying to go out of business????
190th ranked -
Why does AOL new have to be so left leaning? I think it would be better if they could take a more moderate tone.
The bias is obvious.
190th ranked -
app password
This issue is really not acceptable; I wonder what email services/accounts the owners and support team from AOL use?? I'm thinking that if AOL leadership were to encounter this issue there would be layoffs. I've been reading the history on the internet after encountering this myself and this really does not bode well for AOL. While I try every day to generate and app password "unsuccessfully" I'm not researching options. signed a very long time loyal customer :(
51st ranked -
Your help section is terrible. I want to be able to write what I need help about.
i need to be able to ask for help in my own words and get a response. This help is created by a bunch of nitwit geeks.
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190th ranked
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I see headings on my iPad but cannot open texts. Is this a bug on new update? Should I reload? Fine on my phone
What do I do?
190th ranked -
On September 1, server changes are now preventing imap connections
On September 1, 2022, server changes are now preventing imap connections to outlook, at least on my windows 7 computer and any type of connection on my kindle fire even with aol generated passwords. Impossible to share issues with tech support even if I pay for support. Are the days of AOL coming to an end?
51st ranked -
fix my email
Right now very upset your not letting some email through why wait on a job answer
190th ranked -
I am not receiving all e-mails that are being sent to me
Fix the system; I am not receiving all e-mails that are being sent to me.
116th ranked -
GET AOL HELP THAT HELPS !
My bank says your browser Desktop Gold is too old & not secure. So I called your "Tech Support" for help. What a joke. Can't speak in English. Wants to verify my acct. by sending a TEXT to my home landline that is what I'm talking on. So then He wants my driver's license number, Something you can't have to verify ID If I never gave it to you ever. So I ask for a Manager, And like usual, None are available right now. I ask how I can send feedback on my phone call with AOL about lack of…
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116th ranked
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GET HELP 24/7
Let PAID AOL Members actually get LIVE HELP 24/7 since we are paying for it. I tried calling and keep getting, "The office is closed", seriously?? Then what are we paying for?? I am not a happy camper!!! I've been with AOL since 1995, maybe it's time to switch!!!
190th ranked -
Password generated app
Why isn't this working?????
51st ranked -
Can't setup aol email in Outlook
I had to reinstall Outlook and now I can't set up my aol email in Outlook. I am using the correct password. It is not an Outlook issue. Please fix your GENERATE AN APP PASSWORD or get rid of it. Total BS!!!!!!!!
51st ranked -
Don't lie by saying you offer 24/7 live help because you don't
I signed up for 24/7 live help. I called the 800 number and the message says call back during business hours.
51st ranked -
Spam Folder
All of a sudden my spamfolder does not indicate the number of emails in there why??
190th ranked -
On my Mac i frequently get a message that the server can not be found what should the settings be?
On my Mac i frequently get a message that the server can not be found What should the settings for incoming and outgoing be?
190th ranked -
Do something about e-mail support.
I guess you no longer provide support except for paying customers. Tried to vote for an existing complaint and was told it wasn't working.
116th ranked
- Don't see your idea?