AOL Subscriptions and Plans
252 results found
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how the heck can i cancell something when their is no xabcell button and u guys keep telling me call the cancelation department that dont se
There is no cancell button it says I owe u money but I don't. I've been trying to cancel for 2 months now. It says pending. . There is no live agent and no cancelation department
66th ranked -
I today discovered that I have paid monthly for AOL benefits not ever received due to non-activation (of which I was not informed until now)
Fully inform and assist customers that activation is required - I was told
I had beenfits paid for monthly for over 15 years that I never received.103rd ranked -
Just improve
Get up! Do something! Anything!
It says it all below…”this forum is not monitored!” Any questions??
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103rd ranked
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Real human not AI online
Real humans to deal with benefits subscription cancellations. All I get is AI which gives me the same solutions that don't work. Everything should be done online without waiting on a phone call to finally talk to someone.
103rd ranked -
AOL should require ALL PROGRAMS (including AOL) be UNINSTALLED, CANCELED &/or COMPLETE DELETE w/ clicks!!! Biden mentioned ONLINE JUNK !!
Why wait for government to FORCE AOL to protect AOL SUBSCRIBERS!!! OWN IT AOL!!!!
66th ranked -
I was paying for pop up ad free access to my account. I still received the pop up adds so i cancelled this product
I was paying for pop up ad free access to my account. I still received the pop up adds so i cancelled this product. in my opinion from experience this was a rip off!
103rd ranked -
Start by getting a handle on your constant 'New Product' intros which are for the most part something you bundled and renamed and repackaged
First flush all the new > Good, Better and Best < intros you bring in on a regular basis. I feel like I'm being sold a new set of 'Nothing will stick to it, inside or out, regardless of how high you set the cook temperature cookware . Even if you have AOL ASSIST, not is your problem usually solved, (That's a compliment by the way), But you can't get back to what you you were doing when you had to call for assistance because you're afraid you first have to hear the whole new 'canned pitch' about what software…
103rd ranked -
Hire individuals who actually knows how to provide services for customers. I need my refund and 3 calls in and no one knows how to provide.
I have called multiple times and waited in the queue for nearly an half hour each time only to keep getting the same results. No refund!! Who are training these people? I’m reaching out to the BBB because this is ridiculous!! Who are these people?
181st ranked -
I see that typing my comment here is laced with technical difficulties. Guess AOL dont like posting complaints.
You're just as woke as everyone else is. Trying to type this message was plagued with difficulties. What I came here for was to describe my first attempt with Premium AOL email. AOL claims to get rid of unwanted ads. Nope, they dont. They school people on how to get rid of them, they dont automatically get rid of anything. They give tools on how to go about doing it yourself. I will say that most of my unwanted emails did stop coming, but I think that my own hard work got them stopped. If AOL would teach a class…
103rd ranked -
aol technical costs?
Costs for technical support (2-3 years) way to expensive! taken for a ride after tech support cleaned 37k files! Charging an amount for which ever service.I would want. Contracted agreement.Bogus scammed?
181st ranked -
COLLECTIONS ON CANCELLED ACCOUNTS
I RECEIVED A LETTER FROM YOUR COLLECTIONS DEPARTMENT. I REQUESTED MY SERVICES TO BE CANCELLED SEVERAL MONTHS AGO VIA A LIVE CHAT WITH SOMEONE. THEY SAID THEY WOULD TAKE CARE OF IT, WHICH I ASSUMED THEY DID. HOWEVER, THE LETTER STATES THAT I OWE $56.48 OR I WILL BE TURNED OVER TO A COLLECTION AGENCY. I WOULD SUGGEST A BETTER WAY OF CANCELLING SERVICES WITH YOU. AND I WOULD LIKE A BREAKDOWN OF ALL MY SERVICES THAT I AM BEING BILLED FOR.
181st ranked -
BENEFIT FOR YOUR MEMBERS OF 20+ YEARS AND/OR 70+ YEARS OF AGE
Make the System Mechanic a benefit of any "plan" for AOL members who have been with the company for at least 20 years OR members who are over 70 years of age. Many have computers that really need the System Mechanic service but who are retired and on fixed incomes, don't understand computers and who are looking to just cancel their AOL service altogether and put their old laptops in the closet and forget about it. By the time you get to 75, all of this stuff is way to complicated to even try and stay on top of. My…
66th ranked -
Notify customers before you start charging their credit card
Have used AOL for over 25 years for free.... not notified that my credit card was going to be charged every month now for the same service
103rd ranked -
cancel aol.com
cancel .aol.com
45th ranked -
AOL should be cheaper!
I already pay $8 a month for AOL and I think it's WRONG and GREEDY that you want more money so I can close the ad box. I have looked at the incessant ads for 30 YEARS now and don't care! I want my free/cheap AOL back!
45th ranked -
MAKE IT EASIER TO CHANGE BILLING CREDIT CARD. IM ****** OFF.
Button on Main Screen that connects to Billing
103rd ranked -
Stop the ADs
What service am I receiving from AOL for $9.99 per month? If I am paying that- why do I have to pay another $5.00 to not receive ads in my email account???
36th ranked -
Better display of plan and feature costs especially with new rates
If I go down to $12, can I still add dialup? What do I lose? My plan has a name but it is not on the list of plans. Raising it t$3 a month not reflected in plan prices offered. If I take the 2 free months, how long am I locked in? The whole presentation feels like a trap!
103rd ranked -
Stop auto spams using MailGun SPAM program
Stop auto spams using MailGun. This program is spamming some legitimate important emails that takes me months to get my emails working. I did NOT click on SPAM for emails from USPS however twice in the last year they mysteriously stopped. USPS IT team said it was because of the MailGun program that AOL uses. Please find a better package that does not spam my important emails.
45th ranked
- Don't see your idea?