AOL Subscriptions and Plans


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  1. Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!

    It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending…

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  3. Dont bury the account infomation

    It is very hard to find information on one's account and billing method. Its like you are hiding it. I got to the plans after trying almost every possibility. I really also don't know what I will pay for my new plan (what kind of taxes and service fees. I couldn't find out if I could change my billing frequency from monthly to yearly. I also find it a little questionable that the lowest price plan is offered if you are going to cancel. I was actually going to change to a lower price plan but the screen wouldn't advance,…

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  6. Make your articles readable again without clicking through multiple screens and huge ads. I almost never use your service now

    Go back to where all of an article is on one screen without ads that interfere with the reading of the article

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  7. Reduced charges for the elderly

    Not sure if this is the correct forum. If not, would you please send to the appropriate people? I recently retired and like many others I am living on a budget. I have been a member since the 1990's.Do you have a fee for AARP or people over 65? If not, if I decide to discontinue your service, would I still have access to my email accounts? Thank you for your attention with this matter.

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  8. Still don't understand why I am bombarded with Huffpost news relating to Canada every day.

    Would really like NOT to have to read Huffpost news from Canada every day. I live in Maryland.

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