AOL Subscriptions and Plans
245 results found
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AOL should require ALL PROGRAMS (including AOL) be UNINSTALLED, CANCELED &/or COMPLETE DELETE w/ clicks!!! Biden mentioned ONLINE JUNK !!
Why wait for government to FORCE AOL to protect AOL SUBSCRIBERS!!! OWN IT AOL!!!!
169th ranked -
I today discovered that I have paid monthly for AOL benefits not ever received due to non-activation (of which I was not informed until now)
Fully inform and assist customers that activation is required - I was told
I had beenfits paid for monthly for over 15 years that I never received.169th ranked -
aol technical costs?
Costs for technical support (2-3 years) way to expensive! taken for a ride after tech support cleaned 37k files! Charging an amount for which ever service.I would want. Contracted agreement.Bogus scammed?
169th ranked -
I was paying for pop up ad free access to my account. I still received the pop up adds so i cancelled this product
I was paying for pop up ad free access to my account. I still received the pop up adds so i cancelled this product. in my opinion from experience this was a rip off!
169th ranked -
COLLECTIONS ON CANCELLED ACCOUNTS
I RECEIVED A LETTER FROM YOUR COLLECTIONS DEPARTMENT. I REQUESTED MY SERVICES TO BE CANCELLED SEVERAL MONTHS AGO VIA A LIVE CHAT WITH SOMEONE. THEY SAID THEY WOULD TAKE CARE OF IT, WHICH I ASSUMED THEY DID. HOWEVER, THE LETTER STATES THAT I OWE $56.48 OR I WILL BE TURNED OVER TO A COLLECTION AGENCY. I WOULD SUGGEST A BETTER WAY OF CANCELLING SERVICES WITH YOU. AND I WOULD LIKE A BREAKDOWN OF ALL MY SERVICES THAT I AM BEING BILLED FOR.
169th ranked -
Notify customers before you start charging their credit card
Have used AOL for over 25 years for free.... not notified that my credit card was going to be charged every month now for the same service
169th ranked -
BENEFIT FOR YOUR MEMBERS OF 20+ YEARS AND/OR 70+ YEARS OF AGE
Make the System Mechanic a benefit of any "plan" for AOL members who have been with the company for at least 20 years OR members who are over 70 years of age. Many have computers that really need the System Mechanic service but who are retired and on fixed incomes, don't understand computers and who are looking to just cancel their AOL service altogether and put their old laptops in the closet and forget about it. By the time you get to 75, all of this stuff is way to complicated to even try and stay on top of. My…
100th ranked -
Better display of plan and feature costs especially with new rates
If I go down to $12, can I still add dialup? What do I lose? My plan has a name but it is not on the list of plans. Raising it t$3 a month not reflected in plan prices offered. If I take the 2 free months, how long am I locked in? The whole presentation feels like a trap!
169th ranked -
Bring AOL Instant Messenger Back
We need an alternative messenger to Facebook, bring AOL’s Instant Messenger back :) It’s your time to shine again and compete against Meta 👏🏼
169th ranked -
MAKE IT EASIER TO CHANGE BILLING CREDIT CARD. IM ****** OFF.
Button on Main Screen that connects to Billing
100th ranked -
I want to stop paying for a service I have not used in several years. It seems that I have to jump through a LOT of hoops to do that.
Make it MUCH simpler to cancel my subscription to AOL. I have not used it for several years and want to quit paying. You seem to be requiring me to jump through more hoops than a Cirque de Soleil acrobat to do that. Simplify the process! I've been a paying member since the days of 5-1/4" floppies and $5.00 a month service!
169th ranked -
horrible website execution ... i keep getting referred to the same exact pages which were not helpful to begin with in activating AARP membe
time to consider dumping aol all together
169th ranked -
AOL should be cheaper!
I already pay $8 a month for AOL and I think it's WRONG and GREEDY that you want more money so I can close the ad box. I have looked at the incessant ads for 30 YEARS now and don't care! I want my free/cheap AOL back!
62nd ranked -
How many ways can AOL waste my time?
Constantly getting pop-ups for AOL System Mechanic computer cleanup program, so I finally took the time to read about it then enter my billing information. Download failed twice - "An error occurred."
Logging into MyAccount required that I go through 2-step verification.
Clicked into all available "Help" options and nowhere is there a simple email address to express my frustration. (No, I don't want to chat.)
Then had to go through the steps to cancel my subscription to a product I cannot even install.
The only contact method other than chat is this forum, and it clearly states that it…100th ranked -
Stop auto spams using MailGun SPAM program
Stop auto spams using MailGun. This program is spamming some legitimate important emails that takes me months to get my emails working. I did NOT click on SPAM for emails from USPS however twice in the last year they mysteriously stopped. USPS IT team said it was because of the MailGun program that AOL uses. Please find a better package that does not spam my important emails.
62nd ranked -
cancel aol.com
cancel .aol.com
62nd ranked -
Stop the ADs
What service am I receiving from AOL for $9.99 per month? If I am paying that- why do I have to pay another $5.00 to not receive ads in my email account???
44th ranked -
Stop all the Trump News
Hi - I've been a paying member since the 1990's. IMO, you are giving Trump way too much free airtime whether it be good or bad. I'm sick and tired of seeing all of the drama-infused news being reported by AOL. Please trim down the political news and report facts only. I'm truly thinking of canceling my PAID subscription because you are filling up the news with WAY TOO MUCH political news.
62nd ranked -
Clear-easy/functional access to plans with comparison charts
20230926
Upper Management, AOLThere is certainly no loss of examples of purposeful/unplanned/unknown irrational decisions in business and AOL is not exempt.
It is certainly beyond me that there is not a simple, easily accessible path to find the available plans, singular and bundled, on you web site.
Even your employees appear to be totally unaware of such a process.
To also require the customer to be on a plan before being able to communicate or chat with someone to potentially find that information also does not make sense.I recently had an issue with my AOL mail.…
100th ranked -
McAfee subscription is not being renewed
I've had McAfee through AOL since 1999, and all of a sudden I get a message that in order to use McAfee, I need to pay for a subscription. I am already paying for a subscription. McAfee says they can't find my account. AOL says my account is active. I am paying for something I can't use. I tried to cancel, there is no cancel button. I tried uninstalling. I still get pop ups saying my computer has issues but can't run a scan without paying. I've tried to fix this for one year.
100th ranked
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