AOL Subscriptions and Plans
239 results found
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BENEFIT FOR YOUR MEMBERS OF 20+ YEARS AND/OR 70+ YEARS OF AGE
Make the System Mechanic a benefit of any "plan" for AOL members who have been with the company for at least 20 years OR members who are over 70 years of age. Many have computers that really need the System Mechanic service but who are retired and on fixed incomes, don't understand computers and who are looking to just cancel their AOL service altogether and put their old laptops in the closet and forget about it. By the time you get to 75, all of this stuff is way to complicated to even try and stay on top of. My…
161st ranked -
Better display of plan and feature costs especially with new rates
If I go down to $12, can I still add dialup? What do I lose? My plan has a name but it is not on the list of plans. Raising it t$3 a month not reflected in plan prices offered. If I take the 2 free months, how long am I locked in? The whole presentation feels like a trap!
161st ranked -
Bring AOL Instant Messenger Back
We need an alternative messenger to Facebook, bring AOL’s Instant Messenger back :) It’s your time to shine again and compete against Meta 👏🏼
161st ranked -
MAKE IT EASIER TO CHANGE BILLING CREDIT CARD. IM ****** OFF.
Button on Main Screen that connects to Billing
161st ranked -
I want to stop paying for a service I have not used in several years. It seems that I have to jump through a LOT of hoops to do that.
Make it MUCH simpler to cancel my subscription to AOL. I have not used it for several years and want to quit paying. You seem to be requiring me to jump through more hoops than a Cirque de Soleil acrobat to do that. Simplify the process! I've been a paying member since the days of 5-1/4" floppies and $5.00 a month service!
161st ranked -
horrible website execution ... i keep getting referred to the same exact pages which were not helpful to begin with in activating AARP membe
time to consider dumping aol all together
161st ranked -
AOL should be cheaper!
I already pay $8 a month for AOL and I think it's WRONG and GREEDY that you want more money so I can close the ad box. I have looked at the incessant ads for 30 YEARS now and don't care! I want my free/cheap AOL back!
90th ranked -
How many ways can AOL waste my time?
Constantly getting pop-ups for AOL System Mechanic computer cleanup program, so I finally took the time to read about it then enter my billing information. Download failed twice - "An error occurred."
Logging into MyAccount required that I go through 2-step verification.
Clicked into all available "Help" options and nowhere is there a simple email address to express my frustration. (No, I don't want to chat.)
Then had to go through the steps to cancel my subscription to a product I cannot even install.
The only contact method other than chat is this forum, and it clearly states that it…161st ranked -
Stop auto spams using MailGun SPAM program
Stop auto spams using MailGun. This program is spamming some legitimate important emails that takes me months to get my emails working. I did NOT click on SPAM for emails from USPS however twice in the last year they mysteriously stopped. USPS IT team said it was because of the MailGun program that AOL uses. Please find a better package that does not spam my important emails.
90th ranked -
cancel aol.com
cancel .aol.com
56th ranked -
Stop the ADs
What service am I receiving from AOL for $9.99 per month? If I am paying that- why do I have to pay another $5.00 to not receive ads in my email account???
90th ranked -
Stop all the Trump News
Hi - I've been a paying member since the 1990's. IMO, you are giving Trump way too much free airtime whether it be good or bad. I'm sick and tired of seeing all of the drama-infused news being reported by AOL. Please trim down the political news and report facts only. I'm truly thinking of canceling my PAID subscription because you are filling up the news with WAY TOO MUCH political news.
90th ranked -
Clear-easy/functional access to plans with comparison charts
20230926
Upper Management, AOLThere is certainly no loss of examples of purposeful/unplanned/unknown irrational decisions in business and AOL is not exempt.
It is certainly beyond me that there is not a simple, easily accessible path to find the available plans, singular and bundled, on you web site.
Even your employees appear to be totally unaware of such a process.
To also require the customer to be on a plan before being able to communicate or chat with someone to potentially find that information also does not make sense.I recently had an issue with my AOL mail.…
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McAfee subscription is not being renewed
I've had McAfee through AOL since 1999, and all of a sudden I get a message that in order to use McAfee, I need to pay for a subscription. I am already paying for a subscription. McAfee says they can't find my account. AOL says my account is active. I am paying for something I can't use. I tried to cancel, there is no cancel button. I tried uninstalling. I still get pop ups saying my computer has issues but can't run a scan without paying. I've tried to fix this for one year.
161st ranked -
Make cancelling a subscription easier to do.
Talked to Brian who said he was from Dominican Republic, could not get him to understand what the problem was so I finally gave up. It is sad for a computer company the size of AOL to hire employees who cannot speak or understand English.
90th ranked -
hire better customer help, current techs don't understand English, don't understand a deceased person can not pay a bill or respond to text
my husband passed away 5 yrs ago, his account was supposed to be closed, yet when I gave info on a new bank card, it seems there was a problem with them charging it, they sent requests to my late husbands name. I am upset, 4 months past due, I was not contacted that there was a problem, and I have no idea why as my account was closed, so i opened under the special only to find all my account info was correct and there is a past due bill for 4 months... if you hire techs who understand…
90th ranked -
Your new email service to bloke ads is self serving since your company is the one sending me the ads
Give your ad blocker away gratis since you are sending me the ads
90th ranked -
you need to accept a prepaid card for fee some do not own a credit card
you need to accept prepaid cards, people are getting rid of the credit card do to high interest rate and would rather pay with a prepaid card so it is also safe and you do steal peoples credits cards.
161st ranked -
I want to cancel aol
How do I cancel aol
56th ranked -
a customer should be able to send and receive emails to aol instead of talking to people from another country
able to receive payments by mail
56th ranked
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