AOL Subscriptions and Plans


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  1. Make account cancellation easier to navigate. I spend over an hour trying to cancel System Mechanic. Your services are closed!

    I wanted to cancel my System Mechanic trial. It took an hour to find a way to accomplish this. Make cancellation less complicated and navigation more obvious.

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  2. TOO DIFFICULT TO WORK WITH AOL.

    LACK OF RESPONSE TO CUSTOMERS.

    14th ranked
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  3. You ignore you long-standing and paying customers. I've been paying for AOL for over 20 years and you are ignoring me.

    You need to fire 100% of all leadership at your organization and get folks that actually know how to run a company in charge. Otherwise, you folks are gonna go away.

    12th ranked
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  4. You can improve by allowing free speech from conservatives. Also you can monitor the posts from liberals the same as you do conservatives.

    Stop the disgraceful bold bias against conservatives and Trump supporters. America is based on Freedom of speech and it is not done at AOL. You are biased to a point of communist acts of aggression.

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  5. Put good services back.

    I am seriously considering canceling my subscription. I pay yet the service online has nothing special. Your price keeps going up yet I see no improvements to AOL. I dont want or need any of the stuff you have to offer as you say they are benefit to my subscription but nothing applies to me. In the past you had many things that were special for example the buddy list way in the past I could see if the aol member had picked up their mail... now I see the chat rooms are also discontinued. What special is left?

    21st ranked
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  6. Try being REAL fair and letting people with opposing views on the chat....

    Try being REAL fair and letting people with opposing views on the chat....you keep censoring anyone who disagrees and frankly its time for a class action law suit

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  7. 4th ranked
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  8. GIVE us VALUE for OUR $'s

    I agree with ALL the complaints listed! Ever since VERIZON took over AOL has become a loser! Any REAL service that AOL offers cost something. What I pay for is really NOTHING!

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  9. Chat rooms.

    I will remove all of my business from AOL dating back over two decades.

    Really, this is such a drain on your f ing profits?

    you won’t have to worry about mine any more.

    14th ranked
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  10. 21st ranked
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  11. Have a section for cancellation of programs.

    Have a section for cancellation of programs.

    14th ranked
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  12. Restaurant discounts should be discontinued.

    Tried to redeem restaurant discounts and discovered that discounts are not honored on Friday or Saturday. Your discount program is worthless...a version of "bait & switch" wherein a promise is made and then the promise is qualified to the degree of making it worthless. It's a poor reflection on AOL's character, which is already in question due to the exorbitant monthly fee. Have you no shame?

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  13. Stop charging me.. I do not want to pay for AOL any more.. Unscribe me please

    I never wanted to restart payments.. Stop charging me.. I use Google search .. AOL is still my email address so I'm paying for nothing.. Please stop..

    34th ranked
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  14. Provide a telephone number where one can get clarification on some item.

    Example;ou will say download free.Does that mean the download is free then a cost to use it starts is is the use going to be free? Another is in the package offerings it said not offered in US andd Canada. I am in the US so why give that info and why cannot i get it when you state its in my package free.Confusing even to a college grad ,English major.

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  15. FEES

    Been using AOL for years and paying almost $30 a month for a service that seems to be free. Supposedly for phone line. Nobody uses hard lines anymore. Why don't you convert these paying customers to a PREMIUM service with quicker dedicated access instead of often waiting on line because of large the freebee crowd.
    We have been paying for years, for nothing.
    Before we wake up and smell the coffee, please offer us something more. I think we have been faithfull enough to deserve it.

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  16. The Chat Rooms are a MUST !!! :O)

    Long ago aol disability support chat room helped meet many fellow people with disabilities etc.. Lots of chat. And once in awhile meat a person that was a friend. The chat rooms being gone is a sad thing.

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  17. 34th ranked
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  18. You are MONSTERS. You shut down our chatrooms, like the MONSTERS you are

    You need to be in prison for violating our rights to chat in the AOL chatrooms, which was the ONLY reason ANYONE paid for AOL, EVER. And it used to be free, because with all your advertisers and all of us as potential customers, you had a fantastic deal. RIPOFFs, now you threw us into a VOID. Facebook is not CHATROOMS. Texting is not CHATROOMS. One message posted, then you can wait forever to see if anyone made a COMMENT? That's not CHATTING!! Chatting is a virtual coffee shop where people sit down and everyone has something to say. On…

    34th ranked
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  19. Poor Customer Service / Long waits for TECH / No support with Mailer-Daemon issue

    I have been having a Mailer-Daemon problem since last summer. AOL has not fixed it. My email is being rejected and they said AOL was sending them phishing emails and marketing. They quarantined my AOL Emails.my AOL anymore. I pay $17.95 per month. FOR WHAT? Fix Mailer-Daomon issue please. Why are we paying clients at AOL? GMail is free.

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  20. HOW TO DELETE YOUR AD FROM MY SCREEN. THERE IS NO X TO HIT AND DELETE

    I have your ad regarding free check on my speed. This computer is perfect....TELL ME HOW TO GET RID OF THIS PAGE.....YOUR PHONE NUMBER DID NO GOOD....MECHANICAL VOICE SPEAKS THEN HANGS UP. tHIS IS WHAT MAKES ME HATE ANY COMPANY,,,,,***

    21st ranked
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