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Help us improve AOL Subscriptions and Plans

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215 results found

  1. Lower Pricing

    I don't need or use any of your extra services. I just want email capability. Otherwise I will need to look at other email services.

    8th ranked

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  2. I am being charged for aadvantage Essential and I want to cancel it. I never signed up for it.???

    I am being charged for Advantage Essentials. I never signed up for it and do not want it. I want to keep my Compuserve with the completely Free McAfee.

    141st ranked

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  3. 9th ranked

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  4. These 'perks' are worthless. Drop the monthly rate and improve service !

    These 'perks' are worthless. Drop the monthly rate and improve service !

    77th ranked

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  5. 141st ranked

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  6. accent to my account

    why is it a problem in changing my credid card number to continue paying my account when the card is no longer good

    141st ranked

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  7. Why charge for a VPN?

    I don't understand why you charge an extra $150.00 forVPN service. If it's such an important security feature should it be included in the monthly rate?

    77th ranked

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  8. it took me 10 times to get to the site i wanted STOP STOP THIS AOL SITE

    IT TOOK ME 10 TIMES TO GET OPEN THE THE SITE I WANTED STOP STOP STOP THIS AOL SITE

    28th ranked

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  9. CUSTOMER SERVICE

    get back to customers when you say that you will

    48th ranked

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  10. Is it your idea to send me so damned many junk mails daily in order to drive me into purchase of your anti-spam program???

    Is it your (AOL's) campaign to flood my spam file with so many daily worthless emails to drive me to purchase at $9.99 a month program to eliminate them? Isn't that an abuse of my membership?

    48th ranked

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  11. ID Protection by AOL

    Thanks for suckering me into signing up for ID Protection by AOL. I wanted to reduce spam emails and they have increased overnight by 4-5 times. By signing up, it must have made it "wide open season" for me.

    13th ranked

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  12. Clearer communication on cancellation procedure

    I just spent almost 30 minutes trying to get my deceased spouse's account cancelled. Albert gave me the cancellation confirmation number for both his account plan and system mechanic, then told me that I would be receiving a letter in the post in the next couple of weeks with instructions. When I asked to confirm the mailing address, Albert was unable to "because of privacy concerns," so I asked that he confirm the street number (e.g., 1234) that I would give him. He was under "privacy concerns," so he was unable to do that. When I asked how I could…

    20th ranked

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  13. CUSTOMER SERVICE

    Your people show no concern only I will send to someone else, I can not help. Maybe hire people who can help

    48th ranked

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  14. make it easy to switch back to the old format

    make it as easy to switch back to the old format as it was to try it

    48th ranked

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  15. FIX Generate Password for Applications IDs

    Can no longer log in with Outlook till you fix the ability to generate another application password. This critical feature has been broken for days!

    48th ranked

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  16. 141st ranked

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  17. stop

    Stop sending free fake benefits e-mails, now i have to dipute the transaction with my bank. You said free benefits and I clicked it only to charged $10.71 for getting nothing in return... I only pay =$5.59 for AOL and nothing more. Free means free not charge for everthing.

    35th ranked

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  18. Do your job. You did nothing to fix my computer and charged me.

    Train your technicians on the phone or chat how to solve the problems we have. Period was NO HELP AT ALL. Please cancel this membership and refund immediately. BOTH CHARGES

    28th ranked

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  19. I don't like the new news format used in the recent aol download. I want to go back to the old format.

    Make it easy to go back to the old format. I want to go back to the old news format.

    141st ranked

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  20. your last and current update/change in menu, etc is NOT working for ME

    I do not like the dropdown menu givng words that I may be trying to type.why was that added, what purpose does it have, i try to just type and get words that I did not want or enter...can you take it off my account?????

    13th ranked

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