Skip to content

AOL Subscriptions and Plans


Help us improve AOL Subscriptions and Plans

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

252 results found

  1. Fix McAfee Renewal Problem Once and For All

    I am tired of getting renewal notices for McAfee. It stops working when it says my subscription has expired. I go to McAfee/AOL tech for help and they "fix" the problem by uninstalling and reinstalling McAfee. Guess what it happens again and again. It is like groundhog day. FIX IT! Don't tell me to go the McAfee help. This just kicks the can down the road and takes up my time.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I am trying to cancel a subscription i wasnt aware i had. how do i get hold of you while outside the US?

    I need you to get in touch with me to let me know how to get in touch with you to cancel a subscription while outside the US. You make this extremely difficult. I do not wish to provide my information on a public forum. I wasnt even aware i had this monthly subscription until i reviewed my credit card statement. This is very questionnable business practice.

    181st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Update AOL Gold

    On March 25th 2022, technician "Prince" was able to access my old mails on AOL.Mail, therefore I suggest that Desktop Gold capacity should be increased, as I was unable to access my old mails, due to full capacity of the mail box on Desktop Gold, which is inconvenient and not fair, as I am paying a monthly subscription of $4.99 and have been a loyal customer of AOL since Fall of 1997.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Maybe don't make Mac users download and commit to the so-called AOLProtections, when "TechFortress" and "DataMask" are not available for Mac

    TechFortress ad DataMask are not available for Mac users, but this IMPORTANT bit of info doesn't come up until after the process is started and curiously after MacAfee is loaded and yet these two seem like they would lend the most benefit. However, after reading some of the App reviews, maybe not. Either way, seems like faulse advertising to me. Shame on you AOL.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Cancel AOL Email

    Cancel compromised aol account has been difficult. Please provide information on how to disable and report identification theft.

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 181st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. better communication between AOL and your supplier, IOLO why am I being told to call IOLO

    I pay AOL, not IOLO so if those 2 companies can't solve a problem, why am I the one left to pursue a solution. Somewhere in the AOL hierarchy there is a person or department interested in resolving an AOL customer's problem.

    181st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Stop showing "How to improve my AOL account "...

    Stop showing, " How to improve my AOL account ", it's interfering with log on.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Not improvement for your co but my wallet

    how do I go about removing two recently added services that were added to my account and I do not wish to utilize? FSCentral for $2.95 and FSSystemMech. for $4.99 ea per month. - Not until March 2022 billing did I notice the two charges, I'd been in and out of medical care - and will not desire to use any additional services. My e-mal address is RRRRPR@AOL.com Adelheid Waters (A.E.Waters) - I am not constantly in contact with my PC or phone so I would appreciate a written comment from you. I was unaware of these having been added.…

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Stop censoring posts!!!! Otherwise I stop paying you!!! Got it????

    Stop censoring posts!!!! Otherwise I stop paying you!!! Got it????

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Make your "wallet" web app work properly. I'm trying to replace my payment method. It won't let me delete old payment method..

    "Wallet" lets me add a payment method, but it shows no "Delete" option so I can remove the old payment method. Also, there's an expired credit card that does show a "Delete" option, but it doesn't work. I get a message - "We are so sorry! We are having technical issues. Please try again later."
    You've had that same technical difficulty for years now. Please fix it.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. By allowing me to cancel system mechanic free trail offer

    Be nice to get and email back with a link, this way I don't have tp cancel the transaction to my credit card.

    24th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 181st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Cancellation of service should be retroactive from the date of death! It is sad how you treat someone trying to settle an Estate!

    Cancellation of service should be retroactive from the date of death! It is sad how you treat someone trying to settle an Estate!

    Very disappointed in AOL! You have been providing services to a dead person for 8 months and will not provide a credit for these services.

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. dont charge for terrible service

    aol is 32 bit, my PC is 64 bit so AOL acts like dial up yet you charge for Gold? what is gold? nothing is better! Gmail is free and is five times better!

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. STOP THIS ADD PLEASE

    STOP THIS ADD PLEASE

    103rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I have System Mechanics, but lost the ap to open in. How do I get my ap back ? poppaphil47@aol.comm

    I have System Mechanics, but lost the ap to open in. How do I get my ap back ? poppaphil47@aol.comm You are charging me for it every month !

    181st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Subscriptions and Plans

Categories

Feedback and Knowledge Base