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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

1323 results found

  1. I hate the new mail format. Please switch it back!

    This new email format is terrible. I hate it.

    59th ranked

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  2. Why are all my comments being rejected? Not one of my comments were hurtful to anyone. I'd like to know why.

    Why are all my comments being rejected? Not one of my comments were hurtful to anyone. I'd like to know why.

    54th ranked

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    8 comments  ·  Editorial  ·  Admin →
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  3. 92nd ranked

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    1 comment  ·  Editorial  ·  Admin →
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  4. GET BACK TO OLD AOL

    HOW TO GET BACK TO OLD AOL

    39th ranked

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    3 comments  ·  Editorial  ·  Admin →
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  5. I NEVER wanted AOL mail to be changed. YOU changed it---without my permission. Or even asking me. Return my AOL mail. Pronto!!!!

    I never wanted AOL mail to be changed. AOL changed it----without my permission or asking me. I want the AOL mail that I've enjoyed for years returned IMMEDIATELY!!!!

    115th ranked

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    0 comments  ·  Editorial  ·  Admin →
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  6. Eliminate the 2 step verification process!

    Complaint! It is completely unacceptable and ILLEGAL to attempt to prevent your users from accessing our email accounts! If you do this to me again, I will be reporting AOL to the FCC again and the Attorney General!

    1367th ranked

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  7. The new format SUCKS!!!!!!!!! 615 pages of feedback 99% hate it. Go back to the old format

    The new email format SUCKS!!!!!!!!! 615 pages of feedback 99% hate it. Go back to the old format,

    156th ranked

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  8. Get rid of your unneeded two-step security system. This is an e-mail site, not a nuclear weapons site.

    Studies have shown that two-step security process is of use only for people who keep hand-written passwords near their computer or keep them them in a readily found file, such as "Passwords" on their desktops. Adequate security is a long password that is easily remembered. I have lots of money in an investment company, and it requires only a password. Its customer accounts haven‘ been cracked.

    2175th ranked

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    2 comments  ·  Editorial  ·  Admin →
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  9. AOL NOW does NOT allow people to return to "Classic Email" interface. Can't find my Calendar which tracks important events.

    Previously - YESTERDAY - there was an option to return to "Classic AOL". No more.
    BUT NOW I cannot access my Calendar which documents in ONE PLACE Booster shots, Covid tests, Reminders, LIFE Events. Guess I am expendable AND of NO consequence.

    But BEST of ALL is that there is no way to CONTACT Upper Mgmt and the BOD to express dissatisfaction. Guess "They" are being led around/Managed by the Algorithmics who make all these changes for its - AI - own personal satisfaction.

    There used to be a Left column, a type of TOC. In included Email status -…

    133rd ranked

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  10. Get rid of your new format!!! "Mail" isn't even on the list for choices! I'm ready to go to gmail!!!

    Get rid of the new format! "Mail" isn't even on the list for choices! If it's doesn't change soon, I'm ready to drop AOL and go to Gmail!!!

    133rd ranked

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  11. Restoration of Comment Capability

    I am a person of Traditional Values. In the past, I enjoyed posting Comments relative some of the stories appearing on AOL Homepage. My ability to comment has been terminated and censored. HOW CAN MY ABILITY TO SUBMIT COMMENTS BE RESTORED? I have NEVER submitted a vulgar or inaccurate Comment Narrative. HOW DO I RESTORE MY ABILITY TO SUBMIT COMMENTS? Surely, AOL and Yahoo appreciate and encourage the submission of different viewpoints and perspectives?

    1367th ranked

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  12. Why is My California AOL Posted I'm living in Oakville, Canada ? never even heard of it ?

    aol has my emails to being in "Oakville, Canada" but I live in California ?

    3951st ranked

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  13. bring back my old AOL = new one sucks big time

    bring back my old AOL = new one sucks big time

    219th ranked

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  14. 3951st ranked

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  15. Go back to the previous format. Looking back over the previous feedback comments I think this is the general consensus. It is too busy.

    This new format is terrible. Too busy, not easy to navigate. Why mess with a format that has worked for years. Give us back the previous format ASAP.

    219th ranked

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  16. 2-Step Sign-In is "S T U P I D !" this format for a suggestion sentence equally DUMB

    I'm 78, barely walk w-cain and have 13 computers spread throughout the house on multiple levels and can't climb steps easily, Normally if you can wait 10-15 minutes & hoping I don't need an Emergency Bathroom trip, I might be able to sent one message back to the idiot what It Was That sent me on ANOTHER NEEDLESS trip - need to use a telephone and never try to make me guess where the Heck you would send ME the message ... OTHER COMPANIES USE NUMBER SELECTIONS ON PHONES SUCESSFULLY - YOU COULD FIRE 7 OF YOUR CURRENT HELPERS AND…

    2175th ranked

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  17. 41st ranked

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    4 comments  ·  Editorial  ·  Admin →
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  18. let conservatives speak. don't auto block me.

    let conservatives speak. don't auto block me.

    33rd ranked

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    9 comments  ·  Editorial  ·  Admin →
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  19. Only quoting left sources confirms your unacceptable bias

    Your homepage "news" is unacceptable to only 1/2 of Americans. Why is Fox News so popular and CNN in serious trouble? Maybe that's why AOL is no longer a popular website.

    3951st ranked

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    0 comments  ·  Editorial  ·  Admin →
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  20. AOL POLITICAL NEWS IS "FAKE NEWS"!!

    It is sad that all of the AOL political news is negative or "Fake" news about the Republican party or specifically President Donald Trump. It is absolutely clear that the AOL news staff has a major bias against conservative Republicans and suppress all the positive events and actions that take place that Republicans are responsible for..

    113th ranked

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    3 comments  ·  Editorial  ·  Admin →
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