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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11815 results found
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Obscene advertising
Stop obscene advertising. You would not believe what I am looking at this morning on my home page. It's disgusting. Can't get rid of it. I am going to have to leave AOL if this does not stop.
4663rd ranked -
Can't play the videos from the entertainment page
Notification says : This content is not available due to your privacy preferences. Update your settings here to see it."
2626th ranked -
RESTORE THE OLD FORMAT
Today the Quick access file was removed. Yesterday My folders in the Favorite section are gone. You did away with the Alphabetizing of my contact list and now I'm forced to scroll to find a contact. Addresses do not appear when selecting contact. Instead I get a name with a silly emoji preceding it. What am I? Some sort of child. Worse of all my secondary sign in account which was seldom used was completely erased. Years of photos and documents plus paid for programs are gone. It won't we long before I'll be gone. Gmail is looking better and…
1246th ranked -
Fix printer icon
Hi,
Whenever I click on the print button in my current version of AOL (not the new) it does not bring up the print dialogue box. Instead it switches over to the new AOL version. Can you please fix this?
Thanks.
2626th ranked -
Drop the new format,it is terrible
go back to the prior format.......otherwise I'm gone after over 20 years
929th ranked -
Go back to the previous format. The new format is horrible.
Go back to the previous format. The new format is horrible.
179th ranked -
This new mail format is dysfunctional. Otherwise I'll be forced to leave, after close to 30 years.
i agree with many of the post. If we don't get the old format back, so we can at least change the font size, change color, move emails to folders, you can stuff your Email where the sun don't shine. I have used your email since 1999 in one form or another. I can use many other email formats for free. Don't need your arrogance!
743rd ranked -
I HATE the new email! I found the previous version easier & more effective to use.
Half the time it's non-functional. I can log into aol, but when I click on email this is what displays in the url "about:blank". Nothing loads. I've been trying to get into my email on my laptop for over 3 hours this morning without success! Yet, I can view it just fine on my cellphone.
Are your servers down? This has been happening on an almost daily basis for months.
I liked the ability to imbed pictures into email & the layout of the original email. I regret that I ever personalized the appearance of my email. I've tried searching…
2626th ranked -
Go back to the old mail system. If I have to learn something new I will use outlook like the rest of the world. I can't stand the new email.
give us a choice. New or old email format. New email stinks. Where is my calendar? If I have to learn something new I will switch to Outlook. much better than the new one. How do I back up my old email so I can switch?
433rd ranked -
Recently you made some changes to your email service (I use it on Chrome) which have completely degraded its usefulness.
Make your product more useful, rather than less. Make it easier to contact you.
2626th ranked -
Put my AOL back to old format. I hate the new formaat.
I hate the new format. Put the old format back on Richard Boldt
126th ranked -
Go back to original headline news
Go back to original headline news. This new format is HORRIBLE.
502nd ranked -
This new format SUCKS! When deleting mail, I have to move my mouse too much, the colors suck, too light. AOL member for 27 years.
Bring back what we had! Don't like the new format. Been an AOL customer for 27 years.
433rd ranked -
I don't like the fact that I cannot add my logo to my signature
I don't like the fact that I cannot add my logo to my signature
2626th ranked -
You have just made aol mail more annoying and harder to use.
Go back to the last aol mail format.
1246th ranked -
why change , im saying good bye
i already called the 8oo number to complain and get changed back ,but the number was not ringing ,guess there having lots of complaints ,will try another way to get this back to the old way or i will go some where else,im tired of others thinkikg whats better for me!
11554th ranked -
The only good feature of the new email format is the right screen arrow to hide an ad!
Why is the send button now at the bottom of the screen? Spacing on the new emails is distracting and wastes space.
We were fine with the old format!929th ranked -
AOL Desktop Gold Crashes After Signing In
Whenever desktop gold is opened it runs fine then as soon as you login the program freezes and crashes. Windows 11 22H2 is the operating system I've had the same issue on Windows 10 22H2. Tried reinstalling the program several times and tried installing the beta releases. Tried renaming the AppData Local Folder for desktop gold. Tried removing antivirus to see if that affected it. Tried a speed test and it was normal. It has all updates applied it is currently on 11.0.4322.
4663rd ranked -
I don't like the new format. Where are the settings? It is way too bright too look at and I need to be able to change things easily, without
make Aol user friendly. Make the settings icon easily available.
2626th ranked -
let me drag a photo into the text as I could in the old format.
I often have a photo I need comment on. It speeds things up if I can just drag the photo into the text box so the recipient can see instantly what I am discussing.
1697th ranked
- Don't see your idea?