AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11785 results found
-
ALLOW US TO CANCEL A 25 YEAR OLD ACCOUNT! Mine has a subname from a child,no way to acess or remove it SO I CAN NEVER CANCEL MY AOL ACCOUNT
ALLOW US TO CANCEL A 25 YEAR OLD ACCOUNT! Mine has a subname from a child,no way to acess or remove it SO I CAN NEVER CANCEL MY AOL ACCOUNT!! I do NOT WANT BENDINGSPOONS GATHERING ALL MY DATA, AND YET A DORMANT ACCT ,A NAMEON A PAGE BLOCKS ME FROM CANCELLING AOL! AND CUSTOMER SERVICE IS HORRIBLE- HAVE MADE EASILY OVER 25 CALLS OVER THE SPAN OF A MONTH, ONLT TO BE PASSED ON, HUNG UP ON REPEATEDLY, TOLD I CAN'TCANCEL OR REMOVE THE SUBNAME OF SOMEONE I NO LONGER EVEN KNOW! I WANT TO CANCEL MY OWN ACCT…
4645th ranked -
Be more balanced in your news coverage. You could have a story about the failure of Biden and the democrats who opened our borders up to al
Grow up and become good citizens instead of hate filled souls bound and determined to destroy our Country!
4645th ranked -
Be less partisan and try and balance your feelings of hate from just the Conservatives to include the Democrats.
USA and their articles are so biased against any and all Conservative views that it makes AOL look like a mouthpiece for the far left and pure hate for people who live in this Country who actually want our Country to be a Country.
4645th ranked -
Ad's
I called Tech and he was unable to help I have been with AOL for 35 + years.
I turn on my computer / PC and use my Email and look at some of the news feeds that's it I'm too busy for anything else. But all I get is Ad after Ad after Ad. No one can figure out how to get rid of them. The tech said they were sponsored Ad's I'm not sponsoring them, I paid for AD FREE.I need help
4645th ranked -
guarantee that folders in AOL mail appear on the phone app for AOL email exactly as they do on the computer!
My aol email has many folders so I can arrange emails for quick reference. This is good. NOT GOOD is that the folders appear in a different order on the AOL app in my cell phone - they WERE in the same order, and suddenly half of them are now all under one of the other folders - they're in alpha order as subfolders in that other folder but they do not belong under another folder - they are their own folders, as they are in my computer accessed AOL email. Tech support has no idea of how to rearrange…
4645th ranked -
fix issues with AOL cell phone app (on iPhone)
AOL app on iPhone randomly resorted my folders - they are in correct order on my computer - but on the app half of them now appear as sub folders under one preexisting folder. Tech support said this is due to an update. But they have no fix. There is no way to sort or rearrange folders on the app - find one!
4645th ranked -
allow customers to speak with Sr tech support
on my cell phone AOL app, my folders were reshuffled with half of them now under an existing folder. The CSR said that it may have happened with an update and that there is no way to reorganize folders. I'm reading the other feedbacks on tech support and all of us have similar expriences - AOL has no answers, does not know how to solve problems and won't allow access to senior tech support people
4645th ranked -
Stop allowing fraudulent advertising like FindBest.
Stop allowing known fraudulent advertising like FindBest.
4645th ranked -
Generate app password Unavailable
I think this is very basic for today IT, if still can like this either you need to update your apps / web / anything that cause this not working
4645th ranked -
reminders
Ive set reminders on my phone because it is a given option on aol app. However, there is no way to access those reminders, or edit them on my phone. I set one and it doesn't pop up on my computer either. Theres no way for me to trouble shoot this unless I pay a premium price. I tried using the help site for the reminders but it is generalized to the settings and not to the reminders themselves. It doesn't tell you where to go to access your reminders to look at the ones you set in the past…
4645th ranked -
AI false ad on AOL, titled Brain Lift. Dr. Gupta with CNN never endorsed this product.
Ad titled Brain Lift is a video supposedly having Dr. Gupta with CNN endorsing this product. It was AI produced and he never did it. It needs to be taken down.
4645th ranked -
4645th ranked
-
Please restore my being able to leave comments without ALWAYS being rejected. This has been going on for about 7 years. It's not fair.
Not able to leave comment because they ALL get rejected.
4645th ranked -
Stop the censorship
As long as you aren't allowing me to post comments I am not interested in your ads or anything you are selling and I will get my news elsewhere, People are noticing your pro Trump censorship. Stop censoring people for no reason. You claim that you don't censor, that is a lie.
4645th ranked -
when clicking "add or switch account" on the security page (on the top-right corner), the website was redirected to Yahoo webpage
when clicking "add or switch account" on the security page (on the top-right corner), the website was redirected to Yahoo webpage
4645th ranked -
AOL desktop gold fonts and text
AOL Desktop Gold fonts and text are messed up, the font and text is different from the general tab window. Already adjusted to default still letters are not good and they squiggly.
11524th ranked -
AOL - Please reach out to people before deleting their emails!
I recently logged onto my father's email to look for something important we needed on his behalf. Now, mind you, I don't really remember the last time I logged on for him. However, when I logged on the other day, all of his emails were gone.
AOL did NOT reach out to my mother or I, even though both of us have our phone numbers and emails on the recovery methods, so they should know who to contact.
Instead of deleting memories, important documents, etc, how about AOL makes a new system, like an archive? Or perhaps maybe reaching out…
4645th ranked -
Stop blocking and Shadow Banning editing and deleting people's accounts
The new thing on AOL is to say your post has failed to publish which is another way of blocking since they're tired of Shadow Banning
4645th ranked -
The Comments function does not work.
Thousands of users have already described this lack of functionality. Just put it back, please.
4645th ranked -
Trying to fix problem
Re case 29751030. Unable to post comment, always rejected and they are not vulgar. Also, when I post a comment and someone reply’s I am not able to reply to their comment
How can I correct4645th ranked
- Don't see your idea?