AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11999 results found
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unable to see folders on favorites using edge
When I log in to aol.com, I go to favorites to see my folders but it not showing on edge
4794th ranked -
Provide actual customer service.
All of my posts to the news articles are being summarily rejected. I have not been able to get a reason why. The 'chat' feature said I should call the help line. The help line techs said they only deal with email problems, that I should post 'feedback'. And yet, "This forum is not monitored for any support-related issues."
Just try to find any way to get meaningful support on this site. Does AOL have any real idea what 'customer support' actually means?2684th ranked -
make it easier to see "my Benefits"
When clicking on my benefits, it doesn't show my benefits even though I am logged into my account. It is very difficult to find where it actually shows what I have
4794th ranked -
more CNN anti Trump B.S. This is getting old !
develop a more balanced political reporting.
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I cannot see my favorites folders
I cannot see my favorites folders using chrome and edge. Already tried clearing the cache and cookies. The favorites are showing in AOLDesktopGold even if i try and go to favorites.aol.com. The favorites show up unsorted but i can see the folderes also in AOLDesktopGold
4794th ranked -
Aol should be able block ads based on address only. Names easily change by changing the jumbled letters
Aol should be able to block ads based on address only. Meaningless names composed of jumbled letters are easily changed so that blocking the ad doesn't work.
4794th ranked -
Local news section doesn't work properly
On the AOL home page there is a section for local news, which is not functioning properly. When I click on a local news item where it says "continue reading" it will not let me continue to the full story. Just keeps reloading the same page over and over. This start a few weeks ago. What is the problem? Never had this issue before.
4794th ranked -
Fix the address book so that the groups will work!
As of now the address book will NOT let you add or make any groups, it was taken out a month ago and NO one there knows how to fix it, I guess a good reason to leave AOL!
4794th ranked -
Bias in reporting news.
Maybe you could post news articles from less biased sources that CNN, Huffpost, NBC, Parade, AP etc., etc.
4794th ranked -
Please remove the 2nd option clarifying/identifying codes as when logging into AOL....very annoying.
Please remove the 2nd option clarifying/identifying codes as when logging into AOL....very annoying.
4794th ranked -
Most every bit of political "news" is leftist CNN misinformation that you represent as newsworthy.....Whe will you give another point of
How about some other points of view other than CNN misinformation Would it not be fair to present an alternate view or are you just one sided
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4794th ranked
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Try reporting news that matters instead of things like how tall a celebrity's child is or a new hairstyle for an actress!
Who owns AOL and why it is so dumb
4794th ranked -
please replace the latest AOL app for Android.
Please replace the new app for Android. It doesn't allow to have a light background. It only has the dark background. Also, the app won't let me exit and I have to force stop it. It has major problems. Please do something to help your Android users using the app. Replace it!
4794th ranked -
aol mail application
when moving a new mail folder to a specific folder it wont disappear remains in the new mail folder
2684th ranked -
I can’t even fill this out without it glitching yuk
My paid AOL email account is so unstable and full of spam it’s a shame.,you hardly touch the screen and it errors out every time. I’m sorry but I have to have a few other windows open and can’t close them just because AOL has so many glitches. Any chance at fixing it? I’m a paying customer! Thanks 😊
4794th ranked -
Just simply add on a nu "button that readz UNSUBSCRIBE along that sez SPAM
So in that case,Uall won't have 2 be wasting my time & perhapz urz as well.Just asking me such a stooped question as that!
4794th ranked -
Your agent Rosemary needs to understand the automated message that is read before she gets on the line.
Rosemary accused me of rudely interrupting her while she read a canned speech about the benefits I would be giving up if I were to cancel my $37.99 per month subscription. I politely asked her to skip that and simply cancel. I did so because the automated message I heard before I was connected to her said that I could simply skip the message at any time by simply asking to proceed to cancel the subscription. That is exactly what I did and that is when she accused me of rudely interupting her. Unprofessional Really glad I canceled now!
4794th ranked -
The boldness of the fonts with regard to unread messages are much too bold, even if you are just logged in using the aol website.
The boldness of the fonts with regard to unread messages are much too bold, even if you are just logged in using the aol website. Also, the emails are much too tight together, needs more space, even a little more.
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Relocate the Report Spam button on the Inbox screen
I would like to suggest moving the Report Spam button on the bottom right of the Inbox screen to the middle of the screen. It is too easy to click Report Spam instead of Delete with the buttons so close together. Then you end up with the system putting good email addresses in as spam.
4794th ranked
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