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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12259 results found
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Move "Mark as Spam" location so cannot do so unintentionally
I wish you'd move the "mark as spam" location on the app. It is right next to "mark as unread" in the app and I keep marking things as spam unintentionally. I try to hit "undo" but it never seems to help. I have one vendor with online products that I just can't but from anymore because of this.
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Get rid of Bogus ads such as Norton Renewal AD. Norton rep says it is not theirs!
I always have an ad at the top of my in box. Currently, it is a Norton ad warning me that my subscription is expired and to renew immediately. When this ad appeared last month, I complained to Norton. The Norton rep says it is not theirs, and that they have complained to AOL without success. This ad is an obvious attempt to defraud AOL customers from their money! I called AOL support today and was told they do not control what is in the ads. If true, who does!??!
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Very Poor Customer Technician Service.
My IPhone stopped receiving AOL mail so I asked an AOL Technician if he could fix the problem. He kept me on the phone for about 30 minutes and during that time he kept continuously attempting to sell me programs to prevent internet scams. I advised him the I am an 86 year old pensioner and I could not afford to pay for such programs. He then said that he would look into fixing my problem of not receiving aol emails and that he would call me back. He never fixed the problem and he never called me back. This…
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Improve visual accessibility to message compose font in iPad aol app. Font size is too small and can’t be increased through IPad Accessibili
New Aol iPad app Accessibility Features are grossly inadequate. Composed font size is fixed and can’t be enlarged by the devise Accessibility Settings. TOTALLY too small for mildly sight impaired people. Does AOL still support the Handicapped population.
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Become transparent when reporting news..
Report the facts
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Get rid of the two stage login. It is a futile attempt to stop people.
The only people this stops is the user from logging in quickly.
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Stop censoring people
Every comment I make is censored, every comment. I can even say that's a great idea or what a beautiful outfit and I will get "that doesn't meet our community guidelines". How is that a hurtful comment? I have been with AOL for over 30 years and they have been censoring my every comment for 3 years now.
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Please for the love of whatver deity you subscribe to, proofread your healines before posting!
Can you please have someone proofread articles and headlines before posting them? I'll even do it, i have no life and spend most of my days reading anyway.
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do not randomly change my screen
My screen was changed today randomly. I lost old mail and new mail. I had to call tech support to change screen back and find both new and old mail
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ALLOW for specfying a FIXED FORMAT FONT for composing. Can only change the SIiZE and WEIGHT.
ALLOW for specfying a FIXED FORMAT FONT for composing. Can only change the SIiZE and WEIGHT. I often want a font that is NOT proportional --like for charts.
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Standard web version of AOL is missing a way to access Contact and Group Contacts - a serious flaw. Pleasee add easy way to access this
missing contact button feature and group contacts
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SOFTWARE ERROR add senders email address to address book does not work
In an email from a new sender
When you hover over, or right click, on the Senders email address,
there should be a facility to add to Address Book.
Nothing happens.This facility used to be available.
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Get Rid of your News Dept.
Your News Department is pathetic.
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Please remove Here’s What Could Happen to Your Money in Trump’s First 40 Days in Office
Please REMOVE "Here’s What Could Happen to Your Money in Trump’s First 40 Days in Office" it's been up there too long! I'm not sure what category it's in.
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The "NEW" & DOWNGraded version is HORRID-dont know why companies have this NASTY need to CHANGE whats NOT broken - and making it MORE diffi
KEEP the OLD VERSION of AOL
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Work harder at your craft
You wrote an article about Michelle Obama and some deal she has with her husband.
Nobody, absolutely nobody in the world cares about that. I know people will read anything but you have a responsibility to hold your professional to a high standard. Do not write anythin just to create content. I know that content is always in demand but please think about what you are contributing to society even under the broad category of 'entertainment.' I'm sure in journalism school they do not teach you to write mindless stuff.
Signed: A voice in the desert4863rd ranked -
Your News Department sucks
Where is the Comey article?
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Separate the boxes to pick the email so they easier to select.
When picking several or a lot of emails at a time to send to spam or delete, there are a lot of times that when I thought I clicked on the box but was just to the left of it and it opened the email. This then opens a potentially unsafe email. Also, it is very frustrating when you have 30+ emails selected already and then you have to start over. Make the box separate so there is no way to accidently open the email instead of selecting it. I do not have this problem when using Gmail or other…
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Tell NEW customers how to receive emails!
I CAN'T RECEIVE EMAILS ON MY NEW AOL EMAIL ADDRESS
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Easy make email for deletion. Other progrrams allow the click make the first item then 'Shift and Click" to mark the end. then press Delete
Easy to make records using the "Click" and "Shift-Click' to make the end for things like delete or move...
4863rd ranked
- Don't see your idea?