12196 results found

1. Your delete all button needs to actually delete ALL. I have too many emails to scroll through them all.

   See above. Your delete all button needs to actually delete ALL emails. I have collected 247,000 emails over the past five years. Scrolling to delete them all will take hours. There has to be a better way. Also, you need to have it in settings where you can designate all emails older than one month or one week to delete. Then it would never get to be such a big problem. I know this can be done. You just need to write the code. This setting exists in gmail. You need to come up to speed and have this setting. Otherwise, I see no reason to stay with you. I even pay for my account. For what? You don't even have basic infrastructure. Please invest in your system. It is currently substandard.

   See above. Your delete all button needs to actually delete ALL emails. I have collected 247,000 emails over the past five years. Scrolling to delete them all will take hours. There has to be a better way. Also, you need to have it in settings where you can designate all emails older than one month or one week to delete. Then it would never get to be such a big problem. I know this can be done. You just need to write the code. This setting exists in gmail. You need to come up to speed and have this setting.… more

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2. Profile photo displays blurry, fix it.

   The last time I changed my profile photo it displays blurry. Put the original photo back in and it's blurry. I don't want to talk to yo

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3. Signature Line with Logo

   I was not able to create a signature line with a logo.

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4. Called the 800 number and the voice bot has a terrible hitch in its speaking voice.

   Made it difficult to follow. Better check the system.

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5. really annoying that the sidebar advertizing interupts typing in the body of an email. Using firefox.

   Please fix this obviously bad behavior.

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6. Send reset code in under one minute the time is too short to enter it!!!
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7. AOL E-Mail Attack Ad From Abner James Hacks my MacBook Pro

   This is the text of FEEDBACK which I gave to AOL today, 07 APR 2026:

   When I checked SPAM on my tap.h***@verizon.net account today I saw a possible interesting item at the top of the list. It was FROM: Abner James SUBJECT: Ad Maryland: 55+ ....

   Clicking on the Subject brought up about 20 tiny warning windows followed by a screen which had about 5 windows purporting to be from Apple Security claiming that "Access to this Mac PC has been temporally suspended." I was to call Apple at +1 (844) 681-5838 for manual verification to unlock the PC.

   My M4 Max MacBook Pro 16" running macOS Tahoe 26.4 was locked up. I could not even move the cursor.

   I called Apple Care and it informed me that the +1 (844) 681-5838 was not for Apple. I was then able to use ESC to reduce the size of the frozen window, then close that window.

   I then tried to remove that problem Ad which was in my AOL SPAM folder and the the same problem occurred. This happened for both ways of trying to delete the Ad.

   *** At that point I called AOL and selected Tech Support. ***

   The first call to tech support failed after a few minutes of dialog.

   The second call was answered by Charlotte ??? and she handled my problem. She passed it to a technician who determined that my tap.h***@verizon.net AOL account had been hacked. She walked me through resetting my password. She said that she'd clear some things too.

   I then deleted the 8 or so regular messages in SPAM and after deleting the final one the problem Ad disappeared from SPAM.

   At that time we thought that the matter was resolved, so we ended the call.

   *** Subsequent log-in to this account & Problem Detection ***

   After logging in to this account I checked SPAM and saw that it was empty. I then looked at my INBOX and saw the following as the most recent entry in in INBOX:

    Abner James         Ad   Laurel: New Food Benefit for Seniors
   

   This variant of the same problem "Ad" was still at the top of the list in my INBOX. I'm quite sure that If I try to Open or to Delete this "Ad" I'll enable the same HACK an my MacBook Pro-16 will be frozen again.

   *** I've seen that the Subject Field Entry changes to a variety of things all referring to food benefits for Seniors in Maryland and/of Laurel. I live in Laurel, MD.***

   I'm using Firefox 149.0.2

   A quick SCAN by Trend Micro just completed with 0 Threats found.
   
   I'm running a Full Scan now.

   I will not click on that "Ad."

   *** Another Call to AOL Tech Support ***

   Red had technician check and determined that everything looked fine on my AOL Account.

   The AOL Help Personnel had no way to delete the problem add. I was advised to report the problem here.

   ---

   PLEASE INVESTIGATE THIS THING. PLEASE DELETE IT IF YOU CAN.

   I would appreciate Feedback on the resolution.

   P.S. I have a screenshot of the frozen page which results from clicking on the add from AOL. I also have a video of the circus which transpires for a few seconds if the add is touched. I can submit them to AOL is requested.

   This is the text of FEEDBACK which I gave to AOL today, 07 APR 2026:

   When I checked SPAM on my tap.h***@verizon.net account today I saw a possible interesting item at the top of the list. It was FROM: Abner James SUBJECT: Ad Maryland: 55+ ....

   Clicking on the Subject brought up about 20 tiny warning windows followed by a screen which had about 5 windows purporting to be from Apple Security claiming that "Access to this Mac PC has been temporally suspended." I was to call Apple at +1 (844) 681-5838 for manual verification to unlock the PC.

   My… more

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8. I am unable to login on the aol app on my android phone. It keeps buffering after I enter the verification code.
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9. When will AOL get around to fixing the functionality in Comments?

   AOL should already know. Enough people have already complained.

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   2 comments  ·  Editorial  ·  Delete…  ·  Admin →
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10. Give tech support the tools to fix problems. All they do is say how sorry they are and they can't help,

    EVERY Comment, Reply to a comment, and Appeal that I make is Rejected. Appeals are rejected INSTANTANEOUSLY, so obviously they are not considered at all. I have NOT used ANY offensive language.

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11. Pop-up notifications no longer available when someone "likes" or "replies" to your Comment

    Have already spoken to Tech Support about this issue; but was informed they don't have the capability of correcting this issue. It would have to be submitted on this Feedback feature. These pop-ups help by allowing you to go to notifications and read replies or see "likes" to your comments. Although the Bell Notification feature works, the pop-ups assist users during real time activities.

    If other customers don't care for this feature, it would behoove AOL's IT gurus to provide an option to toggle the pop-up feature on and off.

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12. Put the descriptions back in the aol.com tops news stories. It lists 5o or so pics with no description. annoying

    Put the descriptions back in the aol.com tops news stories. It lists 50 or so pics with no description. annoying. Used to have it, but recently removed. Who wants to look at pics when we don't know what the heck it is about?

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13. Out of Control Spam

    AOL your spam controls are totally broken. I mean, really? They literally don't work at all. There are obscene emails in there that would get these spammers arrested. There is a flood of nonsense baiting with products.

    Come on AOL do better. It's not rocket science to figure out who sends this **** - try putting their "domain" into WHOIS.com/WHOIS.

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14. Please find a way to filter out spam better. I'm getting spam calendar invites, and my iCal picks them up, even from spam.

    My iPhone calendar is pulling invitations from my spam email. Nothing Apple Support has suggested has helped. I cannot disconnect my calendar from AOL without it disconnecting it from Mail from AOL too. Please do something to add filters where you can prevent certain things from even coming into your spam folder -- that's one solution!

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15. Allow comments or is it we are not allowed to express our opinion. We used to be able to make comments. Who changed that procedure and why
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16. Your current interface only works in Chrome. It is not displaying in FireFox. Fix it.

    Your current interface only works in Chrome. It is not displaying in FireFox. Fix it.

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17. Filter obvious spam!

    How can you not figure out that this email address is spam: tfdgfhjugfhdgshgfdfgdffds@nivabupa.com. Do better.

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18. mobile app does not work with new samsung s 26 phones. Try again later is given even after successful two factor identification

    mobile app does not work with new samsung s 26 phones. Try again later is given even after successful two factor identification 3 hours on the phone and they cant fix the problem.

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19. **** non-stop

    Since AOL doesn't give any help in cleaning out **** emails in SPAM – it's not possible to click on one to stop sending them – I'm going to move all my emails to gmail.com. I've never encountered a **** email on gmail.com. They just keep coming, in fact they're increasing in daily number. When I finally bite the dust, someone in my family could possibly find them on my AOL account and wonder, "WHAT was Dad/Grandpa/Great Grandpa into!" What a legacy that'll be. So... so long to AOL.

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20. contact list can't delete it's coming back

    can't delete contact list / when tried to delete it's coming back / tried in basic email /new version and in different browser
    - it's show the contact name is no longer available but showing in the list

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