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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12152 results found
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1300th ranked
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Your Marketing Preferences page doesn't work
I already have all my preferences set to Off in https://marketingpreferences.aol.com/ for years. But I still receive marketing emails from AOL, like the monthly "Important Benefit Notification Regarding your AOL Plan" and today AOL and Norton 360. I don't have Norton 360, the email is purely marketing. Many times I've clicked "Unsubscribe" at the bottom of these emails, and my preferences are already all set to Off. So your Marketing Preferences web page doesn't work correctly. Please fix. I'm not going to bend over backwards and create an email filter. You just need to fix your preferences so they're not…
2710th ranked -
advert on screen in webmail
As of today 8th Oct 2025, a new and obstructing advertisement panel has appeared at the bottom of my screen. I can now see only 8 lines of what is in my inbox. (of thousands of lines) . Its unreasonable. AND DISHONEST eg it says it has found 2 car finance agreements in my name, when it hasn’t GET RID OF IT. A single line looking like an email was bad enough, this is totally intolerable.
4835th ranked -
Be more balanced in your news coverage. You could have a story about the failure of Biden and the democrats who opened our borders up to al
Grow up and become good citizens instead of hate filled souls bound and determined to destroy our Country!
4835th ranked -
Be less partisan and try and balance your feelings of hate from just the Conservatives to include the Democrats.
USA and their articles are so biased against any and all Conservative views that it makes AOL look like a mouthpiece for the far left and pure hate for people who live in this Country who actually want our Country to be a Country.
4835th ranked -
guarantee that folders in AOL mail appear on the phone app for AOL email exactly as they do on the computer!
My aol email has many folders so I can arrange emails for quick reference. This is good. NOT GOOD is that the folders appear in a different order on the AOL app in my cell phone - they WERE in the same order, and suddenly half of them are now all under one of the other folders - they're in alpha order as subfolders in that other folder but they do not belong under another folder - they are their own folders, as they are in my computer accessed AOL email. Tech support has no idea of how to rearrange…
4835th ranked -
fix issues with AOL cell phone app (on iPhone)
AOL app on iPhone randomly resorted my folders - they are in correct order on my computer - but on the app half of them now appear as sub folders under one preexisting folder. Tech support said this is due to an update. But they have no fix. There is no way to sort or rearrange folders on the app - find one!
4835th ranked -
allow customers to speak with Sr tech support
on my cell phone AOL app, my folders were reshuffled with half of them now under an existing folder. The CSR said that it may have happened with an update and that there is no way to reorganize folders. I'm reading the other feedbacks on tech support and all of us have similar expriences - AOL has no answers, does not know how to solve problems and won't allow access to senior tech support people
4835th ranked -
Fix the lag time between clicking on a news article and getting a blank screen before the article populates
Fix the time lag
4835th ranked -
again - corrupted sign in !!!!
again being forced to use two step verification that is not wanted or need - recurring problem since YAHOO ,erger !!!!!!!!!!!!
2710th ranked -
Generate app password Unavailable
I think this is very basic for today IT, if still can like this either you need to update your apps / web / anything that cause this not working
4835th ranked -
Why is AOL censoring all of my contents ? They are not offensive to anyone except AOL's ministers of information.
Your comment on "Is This The Worst 1-Word Text Message You Can Possibly Send?" violates the community guidelines and has been rejected
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CHAZ Sun 05 Oct 2025 03:25:59 PM
They make it up as they go . I'm SURE
HOW HAS THIS COMMENT VIOLATED THE GUIDELINES ? I HAVE BEEN NCENSORED FOR 3 YEARS. WHY???4835th ranked -
account verify
i cant log into my account because it says i need to verify via other email adress i dont know why you guys keep soing this when i put thee password in its me its very annoying i am now locked out of my accounts
2710th ranked -
reminders
Ive set reminders on my phone because it is a given option on aol app. However, there is no way to access those reminders, or edit them on my phone. I set one and it doesn't pop up on my computer either. Theres no way for me to trouble shoot this unless I pay a premium price. I tried using the help site for the reminders but it is generalized to the settings and not to the reminders themselves. It doesn't tell you where to go to access your reminders to look at the ones you set in the past…
4835th ranked -
AI false ad on AOL, titled Brain Lift. Dr. Gupta with CNN never endorsed this product.
Ad titled Brain Lift is a video supposedly having Dr. Gupta with CNN endorsing this product. It was AI produced and he never did it. It needs to be taken down.
4835th ranked -
BRING BACK SORT BY SUBJECT!!!!!!!!!
With so many emails to sort through, it is so important to be able to serach by subject line, and not to go to advance settings and guess what might be out there. Please bring it back!!!
1300th ranked -
Fix the "comment" snafus...
Why did you change the way customers can view "likes" and "replies" to their comments? Originally, for years, all you had to do was click on the Bell icon and highlighted notification...then it would not only take you to the article, your comment would automatically appear on the screen, along with the capability of reading any replies to same. Now, when you click on those highlighted "likes" and/or "replies," it will take you to the article -- but that's it. In order to get to your reply, you have to scroll down and click on "see comments." Then you're original…
4835th ranked -
Stop the censorship
As long as you aren't allowing me to post comments I am not interested in your ads or anything you are selling and I will get my news elsewhere, People are noticing your pro Trump censorship. Stop censoring people for no reason. You claim that you don't censor, that is a lie.
4835th ranked -
Comment on news articles
I am not able to comment on news articles
971st ranked -
when clicking "add or switch account" on the security page (on the top-right corner), the website was redirected to Yahoo webpage
when clicking "add or switch account" on the security page (on the top-right corner), the website was redirected to Yahoo webpage
4835th ranked
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