Skip to content

AOL.com

← Customer Feedback for AOL

Aol.

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

How can we improve AOL?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

10643 results found

  1. The only good feature of the new email format is the right screen arrow to hide an ad!

    Why is the send button now at the bottom of the screen? Spacing on the new emails is distracting and wastes space.
    We were fine with the old format!

    1071st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Editorial  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. AOL Desktop Gold Crashes After Signing In

    Whenever desktop gold is opened it runs fine then as soon as you login the program freezes and crashes. Windows 11 22H2 is the operating system I've had the same issue on Windows 10 22H2. Tried reinstalling the program several times and tried installing the beta releases. Tried renaming the AppData Local Folder for desktop gold. Tried removing antivirus to see if that affected it. Tried a speed test and it was normal. It has all updates applied it is currently on 11.0.4322.

    4162nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. I don't like the new format. Where are the settings? It is way too bright too look at and I need to be able to change things easily, without

    make Aol user friendly. Make the settings icon easily available.

    2322nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. let me drag a photo into the text as I could in the old format.

    I often have a photo I need comment on. It speeds things up if I can just drag the photo into the text box so the recipient can see instantly what I am discussing.

    1488th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. When I search contacts show me which lists they are in like you did in the old format

    I want to see not only the contact, but which list they are in.

    1488th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Where is the send button to respond to an email

    you just changed the aol mail web page and I'm trying to respond to an email that was sent to me, Where in h--- is the send button after completing a response to an email.

    2322nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. bring back the previous format, on the left side of aol.com!

    Bring back the previous format!

    525th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Is there a reason every article I click on comes back with a blank screen, except for the word Unauthorized in the top left corner?

    Is there a reason every article I click on comes back with a blank screen, except for the word Unauthorized in the upper left hand corner?

    2322nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Editorial  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Everything on AOL is suddenly restricted. What gives?

    AOL is suddenly restricted on all pages.

    2322nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. I agree with all the previous comments. Good job AOL in losing customers.

    Good job in losing loyal customers. The new format is terrible.

    1488th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. PLEASE BRING BACK MY OLD EMAIL FORMAT!!!!!

    BRING BACK MY OLD EMAIL FORMAT!!!

    158th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. get rid of the pop ups when trying to read a news article or I will stop paying my monthly gold member fee and leave aol

    get rid of the pop ups when trying to read a news article or I will stop paying my monthly gold member fee and leave aol

    10401st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Editorial  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Bring Back Old Email Format

    Please bring back the ability to adjust the size of the font as you write emails back

    800th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Please go back to original headline news. Not being able to advance through the ads is irritating.

    Please go back to original headline news. Not being able to advance through the ads is irritating. You have to wait for AOL's time for the next headline.

    2322nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. AOL ACCOUNT NEEDS FIXING DOES NOT SEND MESSAGES

    MY AOL IS NOT RECOGNIZING MY YAHOO ACCOUNT BUT IT WILL RECEIVE MESSAGES FROM IT! ALSO, CONTACTS NOT ALL OF THE WORK ! THEY WORK ON YAHOO BUT NOT AOL! NEED HELP!

    2322nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. stop your cenZorship..this is us not russia!

    STOP CENSORING! BS

    2322nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. FIRE or Terminate the New Email Engineers and Developers. Bring Back Old Emails

    FIRE or Terminate the New Email Engineers and Developers.
    Bring Back Old Emails! The New Email Format is horrible.

    I can't read the columns on left menu column because its gray letters on gray back ground. And the fonts and spreading of the left column is so far apart, that is is impossible to see a majority of the items in the left menu column.

    I don't understand why there is a Jewish Star of David on all of my emails showing up on every single email. Leave ALL religious symbols out of my email.

    In OLD MAIL, it shows…

    2322nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. UNDER THE NEW FORMAT, NOT ABLE TO SELECT THE TYPE STYLE OR INCREASE THE SIZE OF THE FONT

    1488th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Lost ability to tap links sent to me with new format.

    1488th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. The headline news 2 new formats are horrible....please go back to the original format. Thank you

    Please go back to the original headline format.

    1071st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 … 59 61 63 … 532 533
  • Don't see your idea?

AOL.com

Categories

Feedback and Knowledge Base

(thinking…)