12613 results found

1. cannot remove this person from search mail list

   Canot remove the autosuggest name in search bar

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2. Sponsored ad opened fake virus warning

   I encountered a sponsored advertisement in my AOL Mail inbox on August 5, 2026, displayed under the name "Kethly Smith" and labeled "Ad."

   I intended to select the item using what appeared to be the checkbox on the left side of the row and report it as spam. Instead, clicking in that area immediately opened a webpage displaying fake virus/trojan warnings and a phone number to call for technical support.

   I did not call the number or download any software. After investigating, my computer was scanned with both Microsoft Defender and Malwarebytes, and no threats were found.

   My concern is that the advertisement appeared to make the left side of the row—including what looked like the checkbox area—behave as a clickable advertisement. Later the same day, other AOL Mail advertisements (Comcast Business and Xfinity) did not display checkboxes in the same location.

   I have screenshots of both the original advertisement and the later advertisements for comparison. I would appreciate it if you would investigate whether this advertising campaign or its click behavior could mislead users into unintentionally opening malicious content.

   I encountered a sponsored advertisement in my AOL Mail inbox on August 5, 2026, displayed under the name "Kethly Smith" and labeled "Ad."

   I intended to select the item using what appeared to be the checkbox on the left side of the row and report it as spam. Instead, clicking in that area immediately opened a webpage displaying fake virus/trojan warnings and a phone number to call for technical support.

   I did not call the number or download any software. After investigating, my computer was scanned with both Microsoft Defender and Malwarebytes, and no threats were found.

   My concern is… more

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3. get the button back to basic mail

   get the go to basic mail back its too slow we cant get through any emails takes over 1 minute to delete anything and go back ridiculous. I have 8000 im trying to get through and taking weeks no matter which browser i use we dont need all that crazy stuff

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4. Urgent request to replace misleading archival photograph – Seattle Thunderbolts and UST

   Dear Editor,
   I am writing as an authorized representative of Seattle Thunderbolts regarding the following article:

   https://www.aol.com/articles/usa-cricketer-gets-eight-ban-161646000.html

   The article uses an archival photograph of Bodugum Akhilesh Reddy representing Seattle Thunderbolts during the 2022 Minor League Cricket season. The image prominently displays Seattle Thunderbolts and/or UST sponsor branding.
   The ICC proceedings reported in the article concern conduct during the 2025 Abu Dhabi T10. Neither Seattle Thunderbolts nor UST is named or implicated in the ICC announcement or sanction findings. The Thunderbolts photograph is from an unrelated team, competition and period.
   When displayed as the principal article image and social-media thumbnail without adequate context, the photograph creates an unintended and damaging association between Seattle Thunderbolts, UST and the misconduct described in the article. It is tarnishing brand for us and our sponsors i.e. UST.
   We respectfully request that you promptly:
   Replace the photograph with a neutral image, an ICC image, or an image relating to the 2025 Abu Dhabi T10/Aspin Stallions;
   Alternatively, crop or obscure the Seattle Thunderbolts and UST branding;
   If the photograph remains, add this clarification prominently to its caption:
   “File photo: Bodugum Akhilesh Reddy representing Seattle Thunderbolts during the 2022 Minor League Cricket season. The ICC offences concerned the 2025 Abu Dhabi T10. Neither Seattle Thunderbolts nor UST is named or implicated in the ICC proceedings.”
   Please also replace the article thumbnail, Google News image, Open Graph/social-sharing image, syndication feed image and any related social-media posts.
   For reference:
   ICC announcement:
   https://www.icc-cricket.com/news/usa-player-banned-for-eight-years-under-anti-corruption-code
   Getty’s archival caption identifying the photograph as a Seattle Thunderbolts image from 2022:
   https://www.gettyimages.com/detail/news-photo/akhilesh-reddy-bodugum-of-the-seattle-thunderbolts-bowls-news-photo/1419485767
   We are not requesting any change to the accurate reporting of the ICC decision. Our request is limited to preventing the unrelated team and sponsor from being visually associated with conduct that occurred years later in a different competition.
   Given the ongoing reputational impact, we would appreciate confirmation of the corrective action taken within 48 hours.

   Thanks
   Vijay Beniwal 
   Partner & General Manager
   Seattle Thunderbolts, Pacific Northwest Minor League Cricket Team (2022 Champions)

   m: 425-830-3194
   Follow us https://www.facebook.com/SeattleThunderbolts, https://www.Instagram.com/SeattleThunderbolts

   Dear Editor,
   I am writing as an authorized representative of Seattle Thunderbolts regarding the following article:

   https://www.aol.com/articles/usa-cricketer-gets-eight-ban-161646000.html

   The article uses an archival photograph of Bodugum Akhilesh Reddy representing Seattle Thunderbolts during the 2022 Minor League Cricket season. The image prominently displays Seattle Thunderbolts and/or UST sponsor branding.
   The ICC proceedings reported in the article concern conduct during the 2025 Abu Dhabi T10. Neither Seattle Thunderbolts nor UST is named or implicated in the ICC announcement or sanction findings. The Thunderbolts photograph is from an unrelated team, competition and period.
   When displayed as the principal article image and social-media thumbnail without… more

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5. I cannot comment on stories posted on the AOL site. And your tech support offered no solution.

   I cannot comment on stories posted on AOL. And your tech support offered no suggestions except put it in the feedback box. Not helpful. Just FIX the issue.

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6. Get rid of the Yahoo search function. It sucks.

   It sucks. It lists everything but the website you are looking for. You have to drill down sometimes pages to find the exact website.

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7. I can't tolerate the ads, with a picture no less, that are inserted between my emails. I will never read them, so please stop doing this.
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8. I pay for NO ADS. PLEASE remove the Ad panel connected to right of emails.

   Remove company ADS next to body of email!! I am receiving ads in the form of a panel to the right of open email body. It is a REPEAT of the logo etc of the sender's email. If I want to visit the sender's site I can clik a link or logo INSIDE the body of the email. THIS is redundant, shrinks the reading pane, and shifts the toggle arrows so, depending on which computer I am on, they shift or disappear. I pay for NO ADS and that should include THESE!!!

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9. Do NOT Allow Scam/Spam ads in AOL Mail Inbox

   Today I was deleting emails from my Inbox and clicked on an Ad by mistake (there was a box in the row with the email boxes) It took me to a site that had all sorts of warnings pop up that my computer had been corrupted/taken over/Call this number/Don not shut down etc. It did freeze the screen so I shut down. This is ver dangerous for the unsuspecting person. I can not believe that the ads that AOL is allowing to go into the inbox feed are not scrutinized. I have a screen shot of the post from "Hobart Smith" but nowhere to attach or send it. This is very disturbing.

   Today I was deleting emails from my Inbox and clicked on an Ad by mistake (there was a box in the row with the email boxes) It took me to a site that had all sorts of warnings pop up that my computer had been corrupted/taken over/Call this number/Don not shut down etc. It did freeze the screen so I shut down. This is ver dangerous for the unsuspecting person. I can not believe that the ads that AOL is allowing to go into the inbox feed are not scrutinized. I have a screen shot of the post from "Hobart… more

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10. "CANNOT SEND MESSAGE IT APPEARS TO BE SPAM ,PLEASE CHANGE THE MESSAGE"

    I receive this error message trying to send an email to a group of 3-4 people. "

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11. Ad screening of your news items

    You currently have an ad running regarding a remedy for high blood pressure, which is a complete AI generated scam. Please do a better job of investigating before posting.

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12. Discontnue advertising on Meghan and Prince Harry. They occupy unnecessary space on my internet.

    Plain and simple focus on the media that pays for the fee not Meghan Nor Prince Harry that you have pay them as what Meghan is aiming for!

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13. cannot delete calendar

    I need to delete my calendar and it does not give me the choice. Spent 1hour and 30 mins on the phone with different tech.

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14. Request to add Arial Font

    I used to have Arial as a font choice when writing emails. It does not have it as an option.

    Please add Arial font to the list of available fonts.
    I prefer to use it for my work emails- more professional than what is available.

    Thank You~

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15. Printer issue

    I can't print anything from aol mail but I can print from file documents. I get the error "printer paused" everytime

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16. Give a U K number for help and support

    We cannot see any comments for some reason. No help available

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17. Return my email back to 'Basic' instead of this abomination please

    Return my email back to 'Basic' please. This new layout is an abomination.

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18. WHY am I seeing news from other countries? I only want USA news in my feed

    I don't care about the news in other countries - for the most part, unless it affects MY country... How do I delete these "feeds" of news from other countries...

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19. Eliminate two step verification

    This two step verification is just a ridiculous thing. Number one, my phone is prepaid so every time I get a text, it costs me money. Number two, I understand this sort of security when it comes to my school account, but let's face it, AOL, if you can allow all the spam email I seem to receive on a daily basis, user two step verification is the least of your problems.

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20. Stop with the extra steps to log in

    After I logged in, I got a message to complete my login. I already completed my login by inputting in login id and my password. Quit adding extra steps for people to log in.

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