12320 results found

1. The SEND button on my AOL windows desktop email is gone! WTF??? AOL Android app is still there.

   The Send button on AOL email has disappeared on the desktop Windows 11 version of AOL. Anyone else seeing this? How to improve AOL? Do you need to ask after seeing this?

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2. Fix comments

   The comments section is non-functional. The bar shows lots of comments. When I click on it, it acts as if it’s opening the comments section, but after the description about commenting, the next article is there, instead of the comments.

   A second issue with comments is that when I COULD read and respond to them or make my own, it would email me any responses to my post. But when I clicked on the button to reply to that person, it took me to the beginning of the comments section instead of the string containing my comment. Other times, clicking on the reply button takes me to an entirely different, but related article.

   Please fix this section.

   The comments section is non-functional. The bar shows lots of comments. When I click on it, it acts as if it’s opening the comments section, but after the description about commenting, the next article is there, instead of the comments.

   A second issue with comments is that when I COULD read and respond to them or make my own, it would email me any responses to my post. But when I clicked on the button to reply to that person, it took me to the beginning of the comments section instead of the string containing my comment. Other times, clicking… more

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3. Can't read replies...

   Just how many complaints does AOL require users to post on this Feedback Forum before someone in your IT Department decides it's worthy enough to do something about it? The only way you can currently circumvent your system is to click on your own posts and locate the article you responded to and click on that. Maybe, if you're lucky, it will open up another window where you can scroll down, hit "View Comments" and your post will appear (along with any likes, dislikes and/or replies. Nothing like leaving it up to your customers to figure out how to get to a screen that was once easily available to view. Repair it, it's long overdue.

   Just how many complaints does AOL require users to post on this Feedback Forum before someone in your IT Department decides it's worthy enough to do something about it? The only way you can currently circumvent your system is to click on your own posts and locate the article you responded to and click on that. Maybe, if you're lucky, it will open up another window where you can scroll down, hit "View Comments" and your post will appear (along with any likes, dislikes and/or replies. Nothing like leaving it up to your customers to figure out how to get… more

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4. Fix the rejection issue that I am experiencing

   All my posts are rejected, when I appeal, my appeals are denied. My posts are respectful, truthful, and verifiable with no curse words or misspelled words. When I reported the issue to you customer service via chat, they sent me to this feedback forum to fix the issue. It is very annoying and as a dues paying customer, if it is not addressed soon, I will stop paying for my AOL service. I can get bad service for free.

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5. I would like to know why I am no longer able to see or submit comments onaol news stories. I DIDNT DO ANYTHING WRONG. pLEASE TELL ME WHAT i

   Please tell me why I am no longer able to post comments on AOL news stories

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6. Don't reject an appeal out of hand 60 seconds after submission.

   Appeals have become meaningless, especially when the comment addressed is totally without fault.

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7. Under Wallet , both credit cards display, but there is not a delete option by my old credit card, just the new one. please assist.

   Please display both Edit and Delete for all credit cards listed under Wallet.

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8. All my comments are rejected.

   Every comment when I reply to a comment on an article IS REJECTED. There are absolutely no objectionable words in my comment. Example: "I agree". is rejected.

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9. get rid of two factor sign in unless requested

   Your two factor sign in is becoming a major pain. I can't change the options or the order of options. If I sign in five times a day I have to go through the same nonsense five times a day. My password is secure, I don't keep much of a confidential nature in e-mails I don't need this. When I am on the road it makes some sense but, when I am home it is just a pain.

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10. Open Web is doing a terrible job with your comment sections. Debates are immposible the way it's being run now. PLEASE fix this, or have it

    improve AOL?
    Open Web is doing a terrible job with your comment sections. Debates are immposible the way it's being run now. PLEASE fix this, or have it
    Reset

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11. AOL has flagged my account and is not allowing comments on any stories.

    AOL has flagged my account for comments. I have seen many frequent commenters who have posted offensive statements continuing to be able to post comments yet I have not been able to post for over 6 months.

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12. STOP airing out your political bias.

    STOP airing out your political bias.

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13. 'request cannot be made'

    ALL I WAS DOING WAS TRYING TO SIGN OUT OF MY MAIL ACCOUNT. TURNS OUT YOU SAID I HAD TOO MANY SPAM THINGS SO MY REQUEST COULDN'T BE DONE! WELL, HERE'S AN IDEA... STOP PUTTING THE ******** SEX ADVERTISMENT **** IN MY SPAM FOLDER ALONG WITH THE SCAMMERS SAYING MY CLOUD ACCOUNT NEEDS TO HAVE THE PAYMENT METHOD UPDATED WHEN IN REALITY... THERE WAS NEVER A PAYMENT METHOD BECAUSE I NEVER SIGNED UP FOR THE **** CLOUD... WHICH BTW, MICROSOFT HIJACKED MY LAST IMPORTED PHOTOS SO NOW I CAN'T SHARE OR POST THEM, DIDN'T EVEN FIND THAT OUT UNTIL I TRIED TO SHARE A PHOTO! YOU ARE ALLOWING WAY TOO MANY SCAMMERS, SEX ADS, (OLDER WOMAN HERE... NO **), TOO MANY 'ORDER HAS BEEN PROCESSED WHICH I DON'T CLICK ON SINCE THE WEB ADDRESS IS WEIRD LOOKING, ALL THE 'YOU HAVE WON' SCAMS. TRY STOPPING THEM BEFORE YOU PUNISH ME FOR * I NEVER ASKED FOR NOR CLICKED ON!

    ALL I WAS DOING WAS TRYING TO SIGN OUT OF MY MAIL ACCOUNT. TURNS OUT YOU SAID I HAD TOO MANY SPAM THINGS SO MY REQUEST COULDN'T BE DONE! WELL, HERE'S AN IDEA... STOP PUTTING THE ******** SEX ADVERTISMENT **** IN MY SPAM FOLDER ALONG WITH THE SCAMMERS SAYING MY CLOUD ACCOUNT NEEDS TO HAVE THE PAYMENT METHOD UPDATED WHEN IN REALITY... THERE WAS NEVER A PAYMENT METHOD BECAUSE I NEVER SIGNED UP FOR THE **** CLOUD... WHICH BTW, MICROSOFT HIJACKED MY LAST IMPORTED PHOTOS SO NOW I CAN'T SHARE OR POST THEM, DIDN'T EVEN FIND THAT OUT UNTIL I… more

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14. Tons of SPAM Mail after leaving Comments

    What's the deal AOL? I don't make many comments on AOL articles but when I do my spam mail increases significantly.

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15. Do not allow obvious SCAM merchandisers such as the one which offers eyeglasses that "adjust automatically" , which is impossible !!

    So many Senior citizens are drawn to ordering these eyeglasses as replacements to optometrically prescribed ones. TOTAL SCAM, and there are others as well. AOL should bear the responsibility to weed out these type of scammers before being to allowed to place their ads.

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16. Well, to start, how about making your entire AOL website user friendly!!!!! Without calling for help, there is no way you can find things.

    I want to change myl contact information but there are no instructions on your website. Very very poor website! Last year you changed it from a good website to a bad website. Why would you do that? Now, I can't find anything. It's so frustrating I want to stop using AOL. I tried to call for help but was told I needed to pay. NOT good!!!!

    How can I change my contacts? Terrible website.

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17. block all the spam emails you are putting in the Junk folder of my email address

    block all the spam emails you are putting in the Junk folder of my email address and report the spammer(s) to the url's hosting providers and the authorities. Don't make me friggin do it--YOU do it. Also block both the root directory and the ever changing sub directories. You should be able to write code to do these things!

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18. Too much spam and need one click to remove it.
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19. 2 factor authentification is turned off but you still insist it every time I login

    2 factor authentification is turned off but you still insist it every time I login Please fix this!

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20. It is annoying that many incoming e-mails go directly into the "message deleted" file, and we never see or know of them.

    Make certain that all incoming, new e-mails go directly into the Inbox and not into the "deleted" e-mails, in a computer to whch only one person has access

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