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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


11809 results found

  1. I'm a Paying Customer for Decades...Why Am I Subjected to Never-ending Ads

    Inane ads in every square inch. Why am I subjected to that as a paying customer for decades? AOL has turned into an ad delivery medium without any real content. Time to look for another ISP.

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  2. HAHAHA! **** your censorship # 314

    HAHAHA! **** your censorship # 314

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  3. I don't want your stupid NEW MAIL!!!!

    Quit lying about an option in the Settings to go back to Classic Mail

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  4. AOL sign on news screen improvement

    Nov. 18th AOL news stories on sign on screen, not one mention of the week long FOX patriot awards show in Hollywood Fla. It was an amazing show, veterans and 1st responders honored, veterans mortgages paid off, nothing political at all, it was all, it was all about the patriots. AOL decided this was NOT news worthy but the price of vacuums and gifts for dad was. 56 news stories and AOL fails to report on the patriot awards, if it was the Oscars, CMA or other award shows that are very political AOL would have 4 different stories about…

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  5. make the AOL game-Classic Solitaire card game wider or bigger

    the AOL games square is smaller than what it was before because it used to be bigger and then during when I'd be playing Classic Solitaire cards on AOL's games website well there'd be video ads inbetween while I'd be playing a card game of Classic Solitaire how come ya can't make the screen bigger or what's all going on with it.

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  6. News feed content

    Your news feed often contains articles of interest and usefulness. However I tire of every other article (and not an exaggeration) showing a picture of Donald Trump with the latest thing he thinks we care about, or that someone thinks is newsworthy about him. Enough. This happened even before his announcement on 11/15/22. Stop giving him the "air", publicity, and attention he no longer deserves. It has gotten to the point I'm starting to ignore the news feed altogether. There is so much more going on in the world that deserves our attention.

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  7. proved real customer service to paying customer

    Have real customer service for people who have been paying for services for over 20 years. stop treating us as trash

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  8. easily used spell check on website

    Maybe I missed it but the old AOL enabled me to easily check spelling on email messages

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  9. Report fair balanced, and truthful facts.

    Bring your compass back to center. It should be the responsibility of all social media or any influential news organizations to not only report accurate and truthful information but to also allow opinions of others. Our country suffers from this one sided my way or the highway.

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  10. Spam & Data breach

    I was NOT receiving much if any spam for years (sporadic hits). Then recently, around spring of 2022, I started receiving copious amounts of SPAM. Today (1 Nov 22) I have received in excess of 190 over a 13.5 hour period. I logged into feedback and saw over 129 feedbacks about SPAM. This is really out of your customers hands at this point. This has been going on since April or so.

    It is obvious you have a data breach! I do not believe that all your customers are giving away their email addresses by going to "bad" sites.

    What…

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  11. "Generate Password Unavailable"

    I use Outlook iOS for my mail and in order to do so, AOL must generate a password for me. The password is unstable as i often have to input (and generate) a new one. For the past 5 days, this option is unavailable. This has happened before and i just had to wait. I called the helpline and they do not have an explanation or a reason why this happens and only tell me to wait. Why is this happening and why is it unstable in general. This is quite frustrating. I look forward to your reply and explanation.

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  12. comment section

    Why do the comment section disappear all of a sudden? Don't shut off comments on anything. Let people OPENLY DISCUSS topics.

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  13. 1245th ranked

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  14. Get away from the "Woke" idea....please print facts,not any woke ideas... thanks

    How about AOL quit posting Woke agendas...we all know what your doing.....I been a loyal aol user for over 25 yrs, but am looking hard at a new mail system...

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  15. censorship rules

    I DEMAND TO KNOW WHY THIS POST NEEDS TO BE REVIEWD>

    The FED is poised to raise interest rates another 0.75 percent so of course mortgages are going to go up. So people won't be able to afford a loan at the current house prices. So in the next year house prices will drop for those people who need to sell. Builders may be able to weather the storm, but they didn;t in the 2008 housing crash. I expect another housing crash this december.

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  16. Objectivity and Integrity

    Evidently, AOL is run by the most liberal, progressive group in collaboration with the FAKE NEWS media. It is sad and appalling to have Americans who bring us the news to lie, twist ideas, change language for their own agenda. You have crushed the truth. Read 1984 and Animal Farm. You have created an environment which eventually crushes its creators. You are no longer a free, independent American. You are a pawn in the hands of the billionaire who hates America and wishes to destroy it and is doing it. If I could Leave AOL I would. I do not…

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  17. Quit being so left leaning in your reporting.

    Quit being so left leaning in your media reporting. We are officially in a recession yet nothing about it on your front page because it reflects badly on Biden. The 24hr/day Trump bashing continues and it's getting old. I too have been with AOL for 30+ years and am looking for a more moderate centered news outlet.

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  18. Sign in is not working today

    I’ve signed in 3 separate times today. Yet, when I try to post a comment, it says Please Sign In to Post.

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  19. AOL should allow comments critical of Biden and the Democrats.

    It appears that any comment critical of Biden or the Democrats is automatically flagged. Two of them in a row, comments that I have carefully drafted to avoid any vulgar language. AOL is functioning like a propaganda arm of the Biden administration and the Democrat party.

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  20. AOL censorship!

    Once again AOL members can't comment on a GOP news article. The one about the GOP using dangerous fear theories in their campaigns.

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