AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12761 results found
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aol mail application
when moving a new mail folder to a specific folder it wont disappear remains in the new mail folder
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Block Sender option not available
Block Sender option is not available, I need to manually ender the email address in the Blocked Addresses list
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Blocked emails
AOL is blocking some email from reaching Inbox. All emails should be delivered to Inbox or Spam. Please don't block any incoming emails.
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Spam emails
Mbr getting important emails blocked automatically by AOL Mail not reaching Inbox at all. Some legitimate emails are being blocked by AOL automatically. Please do not block any emails, emails should be delivered & member can decide what is spam & spam it.
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Your various services have been absolutely abysmal lately.
Poor performance overall
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Filter obvious spam!
How can you not figure out that this email address is spam: tfdgfhjugfhdgshgfdfgdffds@nivabupa.com. Do better.
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stop manipulating your spam filters unless it results in less junk mail.
stop manipulating your spam filters unless it results in less junk mail.
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All my comments are rejected.
Every comment when I reply to a comment on an article IS REJECTED. There are absolutely no objectionable words in my comment. Example: "I agree". is rejected.
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get rid of two factor sign in unless requested
Your two factor sign in is becoming a major pain. I can't change the options or the order of options. If I sign in five times a day I have to go through the same nonsense five times a day. My password is secure, I don't keep much of a confidential nature in e-mails I don't need this. When I am on the road it makes some sense but, when I am home it is just a pain.
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I wish that AOL would allow users to block spam emails by country code.
I receive a huge amount of spam emails from many different country codes even though I do not have any connections to any countries outside of the United States. I HAVE, however been included in a couple of data breaches which is in my opinion, may be where they may be originating from. If we were able to block by country code(s), this would eliminate a lot of annoying spam. I am a 25 plus year user of AOL and I would like to stay with AOL, but some of this is getting users to rethink their loyalty.
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Fix the problem with the Comments section
I'm currently having a problem accessing the Comments. Signed into AOL on Microsoft Edge and couldn't pull up Comments there either. AOL's live chat was no help, nor was calling them directly. They said the only way for an IT Tech to see if this even warrants their attention is to read a post on this Feedback. And when you first submit the feedback, it winds up really low on the totem pole (somewhere in the thousands).
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Unable to access Comments
I'm currently having a problem accessing the Comments. Signed into AOL on Microsoft Edge and couldn't pull up Comments there either. AOL's live chat was no help, nor was calling them directly. They said the only way for an IT Tech to see if this even warrants their attention is to read a post on this Feedback. And when you first submit the feedback, it winds up really low on the totem pole (somewhere in the thousands).
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adds are making aol unusable. I know you need to make money, but after 29 years with the same user name, im looking elsewhere.
downsize ads so our devises won't slow to a crawl. I got a new laptop, but aol mail is slowing everything to a crawl. I have a couple of gmail accounts, but actually prefer aol......until now.
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How about delivering my incoming emails the SAME DAY they were sent instead of 2 days LATE?????
AOL has been delivering some of my incoming emails up to 2 days LATE (after they were sent to me). I check my emails several times a day, and then all of a sudden I see a whole bunch of late emails 1 to 2 days after the fact. WTF??? Really annoying!!!!! GRRRRRRRRRRRRRRRRRRRRRRRR
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How about not sending me emails that were never delivered in 2022? I recently received a bunch of emails from 2022 in Dec. 2025!
This week (first week of December, 2025) I found messages (unread) that dated back to the year 2022!
UNACCEPTABLE.
Please explain how this occurred as spam never seems to have this problem.
Also, More spam than ever is not getting filtered out. Each day, I seem to have to send 4-10 emails to "spam"
I also note that periodically, I clean out my mailbox, then find new emails popping up that are from 5-10 days prior.
I guess you need better spam filters to ensure more direct mail gets through instead of spam taking a priority over legitimate emails (emails…
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Return to the original mail format or please cancel my membetship
Return aol mail to original format or cancel my membership! Wake up boneheads!
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Block Senders
AOL settings for "Security and Privacy" has a feature called "Block all senders except contacts". When enabled it says, "block all senders except contacts. You will not receive messages from senders who are not in your contact list".
Note that I have saved in my AOL account, a list of specific, contact email addresses that pertain to my particular interests.
I want AOL to know, the block senders claim as noted above is NOT TRUE.
When I ENABLE this feature, I receive email messages daily from senders who are not on my contacts list.Today 11/25/2025 these emails appear in…
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aol calendar is redirecting to week and not on month
AOL Calendar is not showing up on the Month page right away. It redirects to week everytime we open the AOL Calendar. Please create an option to setup the screen page to Month.
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AOL Search engine is not working on Google Chrome, Microsoft Edge, Norton Browser on a Windows 11
I already reboot my computer, tried incognito browser modes, cleared cache, different browsers...I'm still getting "We did not find results for: car. Try the suggestions below or type a new query above." no matter what keyword I search for. So far, it's only working on my phone's mobile browser. Please check, already called AOL Tech support.
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2 STEP VERIFICATION EXTREMELY USER UNFRIENDLY !!!
NNOT ENABLED !! being FORCED TO USE IT IS FRUSTRATING< INCONVENIENT + NOT NEEDED OR WANTED !!! _ ONGOING + RECURRING PROBLEM ON BOTH AOL + YAHOO + NOTHING BEING DONE TO STOP IT !!!
1851st ranked
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