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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12643 results found

  1. 5026th ranked

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  2. I am unable to stay login in on Microsoft Edge

    Evertime I close Microsoft Edge the email automatically sign out

    5026th ranked

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  3. stop repeated popup to enter password

    About every 3 minutes there is this annoying aol-popup which asks me to enter the password of my email account.
    Please stop that. I use a third-party email-provider which handles all aol-mails and is running perfectly!

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  4. Compuserve account doesn't have an option to update payment method

    There is no option to update my payment methods when I go to myaccount.aol.com it only shows theuser informations but there is no options to view wallets, subscriptions, etc. Note that I am using a compuserve account.

    2830th ranked

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  5. No Wallet Visible on Menu Bar (Compuserve account)

    Under MyAccount.aol.com, there is no wallet visible on the menu bar. It is a blank white space between the AOL logo on the far left and user name on the far right. Rolling over the white space with the mouse reveals no clickable links. Underneath this is "Subscriptions" with username, address info as expected, but THERE IS NO WALLET OPTION on the page. This is a CompuServe @cs.com account. The menu bar looks blank like this in both Safari and in Brave, as of 7/28/2026. Please fix, because while customer service is great, the wait time to get to a…

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  6. Filters we create ourselves are good/helpful, but there's now no ability to find (or sort) filters that we need to edit/modify. T

    Please add a search utiliity within the Filters feature so we can ook up and find a specific filter to modify/edit it.
    It would also be helpful to have a sort option within the filter feature and perhaps even display the date of the filter's creation. The date is just metadata and should be easy to display with each filter. Then the sort option could filter no only alphabetically but by date. Being able to search for a portion of a filter name or searching by the email address (or a portion thereof) that the filter targets would be extremely…

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  7. STOP REJECTING AOL comments you don't like. FIRE those AOL writers!

    STOP REJECTING AOL comments you don't like. FIRE those AOL writers!

    2830th ranked

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    0 comments  ·  Editorial  ·  Admin →
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  8. Use more objective headlines

    Seconding the many other comments regarding AOL's blatantly leftist political bias, my suggestion--obviously you are not responding to these suggestions but here's another anyway--is to try to have objective headlines, state the news topic, not your bias. "News" used to be objective. It is really annoying to be confronted with your biased headlines, usually anti-anything to do with Donald Trump or conservatives in general. You can do it. It is possible to be objective and have your leftwing editors keep their biases to themselves.

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  9. Block AOL calendar from others

    How can I block others from adding/editing items on my AOL calendar

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  10. 5026th ranked

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  11. How does your 'help center' fix your posting censorship?

    I post something you don't like and you send me to a generic AOL website.

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  12. Better news coverage

    How can we please stop AOL suddenly running all this political tripe from the Express? It's not news, it's BS. One story after another about how a government spokesman was "humiliated" by a reporter on TV. Yawn!

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    0 comments  ·  News  ·  Admin →
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  13. Your news feed seems to be mainly provided by the utter trash clickbait from Reach plc, ie The Daily Express, Daily Mirror etc.

    Please stop the dreadful clickbait pretending to be "news" from Daily Express / Daily Mirror.

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  14. Login issues

    Dear AOL!

    Login issue

    At login, AOL presents: “You will scan a QR code to sign in with a passkey”. When I click the QR Code, I am presented with a case for a flash drive where the QR code is supposed to be, and a passkey to create.

    I do not see any QR code to scan, And the passkey I have created is accepted by my other browsers, mobile phone etc. How come AOL does not provide passkey fill out spaces for me to type in my passkey numbers? This all a complete waste of my valuable time…

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  15. 2830th ranked

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  16. Return it to it's original format. Then, emails easy to read, did not disappear, navigating was child's play

    Return it to it's original format. Then, emails easy to read, did not disappear, navigating was child's play

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    1 comment  ·  Editorial  ·  Admin →
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  17. Make read mail NOT disappear after it's read. Change the format. It is NOT 'USER' FRIENDLY

    Make read mail NOT disappear after it's read. Change the format. It is NOT 'USER' FRIENDLY! All your "improvements" are really just ways to make navigating e-mail more difficult.

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  18. aol is for email, not erroneous news.

    https://mail.aol.com/d/folders/1 often comes up in news, aol has stupid programmers, and they set comments to 280 ascii characters, duh, it is no longer 1980.

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  19. get that finger & code sign off of my sign page IT SUCKS

    get that finger & code sign off of my sign page IT SUCKS! been on to long don't you thing we all know if we want it or not !!!!!!!!!!!!!!!

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  20. Your advice on how to share an article to an email account does not work, as all I get is a blank page or a link that does not work. Why is

    It appears that others have the same problem with sharing an article to someone else's email does not work for them or me Why is that?

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