AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12191 results found
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Fix the problem with the Comments section
I'm currently having a problem accessing the Comments. Signed into AOL on Microsoft Edge and couldn't pull up Comments there either. AOL's live chat was no help, nor was calling them directly. They said the only way for an IT Tech to see if this even warrants their attention is to read a post on this Feedback. And when you first submit the feedback, it winds up really low on the totem pole (somewhere in the thousands).
1760th ranked -
Unable to access Comments
I'm currently having a problem accessing the Comments. Signed into AOL on Microsoft Edge and couldn't pull up Comments there either. AOL's live chat was no help, nor was calling them directly. They said the only way for an IT Tech to see if this even warrants their attention is to read a post on this Feedback. And when you first submit the feedback, it winds up really low on the totem pole (somewhere in the thousands).
1760th ranked -
Follow up on the feedback
Follow up on the feedback you receive. Your chat and phone agents made me go to this feedback to say I cannot like, dislike comments. Nor can I make a comment. This was done over a month ago and the problem still exists. Make your agents log the issue and get them to the right people without going to this ignored function.
4851st ranked -
Inappropriate ads in my email
I frown on the ED ads popping up in my email page along with inappropriate nearly **** ads. I do not wish to see ads wanting to introduce me to women. You can control this please or my time with AOL will be finished. Thanks
4851st ranked -
Do not allow email ads with false delete boxes
Do not allow adds with false delete box that hijack to vendor website. I would never ever buy a product using deceptive practices.
4851st ranked -
I do not want this NEW second Advertisement placed in the middle o my saved mail!!!
No new ads within my saved mail!!
4851st ranked -
Learn how to use hyphens correctly
https://www.aol.com/articles/kristi-noem-devastated-report-husband-193853835.html
"Sam Rockwell’s critically-acclaimed cameo as Frank includes a long, viral monologue reflecting on his character’s past life of excess, sex. "
The purpose of hyphenation is to increase clarity. The hyphen between critically and acclaimed is completely unnecessary, as there is no possible confusion that could result by leaving it out. Inserting a hyphen where it’s not needed is like adding an exclamation mark when there’s no interjection or exclamation. It’s not an oversight, it’s an error.
"Do not use the hyphen to connect an adverb ending in ly with a participle in such phrases as newly married couple,…4851st ranked -
Unable to post comments when signed in or comments on posts received. What is going on?
Unable to post comments - original or comments answering other comments. Why?
4851st ranked -
WHY AM I BLOCKED FROM READING COMMENTS?
Why is it that when I click on "See Comments," at the end of an article, nothing happens? I've closed and reopened AOL and still no access to the Comments. I've checked my system for malware and spyware...there are no issues with either. Have also rebooted the computer and gone back on AOL's software. STILL CAN NOT ACCESS COMMENTS. Yet, I see that the total number of comments increases, so some of your customers aren't having this problem. What's up with that AOL? I'm a paying customer and am not getting what I'm entitled to. FIX IT !!!!!
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4851st ranked
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I WANT TO REMOVE AD POPPING UP ON MY MAIL
REMOVE AD ON MY MAIL
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Blocked emails
AOL is blocking some email from reaching Inbox. All emails should be delivered to Inbox or Spam. Please don't block any incoming emails.
2719th ranked -
Do not download System Mechanic. It is MALWARE
Earlier in March I downloaded the free trial System Mechanic. Almost immediately after running a "deep clean" I started experiencing strange behavior. In particular I'd have to hit the refresh button 2-3 times to get a program such as a bank login page to completely populate. Ultimately my system froze, ctrl-alt-del was unresponsive. The only recourse was to reboot. But that hardly helped. My computer would freeze within 2-3 minutes of the reboot. Ultimately I had to have the disk wiped and my OS reinstalled. That cost me plenty both in terms of time and money!
2719th ranked -
Help stop junk mail after being reported
Help stop repeated junk mail please. I report and delete this mail but nothing seems to help. What can AOL do for us?
975th ranked -
The SEND button on my AOL windows desktop email is gone! WTF??? AOL Android app is still there.
The Send button on AOL email has disappeared on the desktop Windows 11 version of AOL. Anyone else seeing this? How to improve AOL? Do you need to ask after seeing this?
2719th ranked -
stop with the Harris ads they are very offensive
stop with the Harris ads they are extremely offensive
33rd ranked -
Improve performance of the Ads shown on AOL pages by using image-only vs interactive videos - they are resource hogs
The interactive video ads are resource hogs and cause perpetual Wait messages or total non-response and page and computer lock-up. I need to constantly run the optimization utility to free up space or, when totally locked-up, force machine crash-type shut down of my computer and the reboot. This is not at all anything remotely close to being but user-friendly.
4851st ranked -
Deleted emails without my permission
Maybe AOL should warn an account holder through their back up email or phone on file before you delete years of emails and history. AOL Deleted all my old emails because I hadn't logged on in about year. There was no warning or anything. I had some very nostalgic emails that i can never get back now. At the very least you should have a way to recover your old emails for about a year after they delete everything without permission.
4851st ranked -
For those at AOL who changed the e-mail page, they should be FIRED! No one likes change, especially when it comes to links within the e-mai
I'm sure I won't be the only one who is irritated at what AOL has done to the e-mail page. I doubt you'll find anyone who was dissatisfied with the links within e-mail. As of today, March 26, 2026, your tech team decided to change the links. NOT a good thing to do. Change it back to the way it was!
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The new AOL mail format is HORRIBLE! No "New Mail" now it's just "Inbox". Who made that executive decision????
The new AOL mail format is HORRIBLE! No "New Mail" now it's just "Inbox". Who made that executive decision????
2719th ranked
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