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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12639 results found

  1. Why am I suddenly getting the following message when trying to view photos or videos in your news page ? This content is not available due

    Why am I getting this message when trying to view photos or videos in your news page ? This content is not available due to your privacy preferences.
    Update your settings here to see it.Tried following that link didn't see any setting pertant, even tried changing every setting, still same stupid message !

    1033rd ranked

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    1 comment  ·  News  ·  Admin →
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  2. Increase type SIZE !!!

    I have to use a magnifying glass to read most articles. Most of your articles use only center part of the screen.

    Should only be a NO-BRAINER. DUH!

    2830th ranked

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  3. if your wondering about your emails, don't worry aol will pay all late fees and will pay for your inconvines

    if your wondering about your emails and can't get them/ don't worry aol is picking up all late fees and interest

    2830th ranked

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  4. Please remove Hillsdale College from my inline ads. It's political propaganda

    Please remove Hillsdale College from my inline ads. It's political propaganda

    2830th ranked

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  5. Add voice typing/dictation

    Add voice typing/dictation to AOL mail.

    2830th ranked

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  6. The stock market report that has always showed on your welcome page has vanished.ed! It showed the DOW, the Nasdq, and the S&P numbers as o

    It showed the DOW, the Nasdaq,and the S&P as they fluctuated throughout the day. What happened to that information on your WELCOME page? Please return this information to the welcome page!

    5023rd ranked

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  7. Please put the market values on your finance page

    Please put the market values on your finance page. Check Yahoo's for an example.

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    1 comment  ·  Finance  ·  Admin →
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  8. 2830th ranked

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  9. Comment name display problem.

    Since 8/17/2026 When I try to comment on a news article, my preferred name, USA PATRIOT, does not show up, but my real first name, Lucinda, is showing which is a definite security issue. The only reason I still keep AOL is the comment sections which I can no longer use while this issue continues.

    5023rd ranked

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  10. Having trouble with emails

    Please help me...

    I have spoken to customer service 3 times in the last month and nothing has been fixed. I am have three problems with emails ONLY.

    1) When I type in the body of the email; it does not show the characters as I type them, it waits for me to stop typing and then adds them slowly to the screen one at a time. If I type a bit quicker, it deletes or adds characters where I cannot see where I am at.

    2) After I type a sentence and want to highlight a particular part in…

    5023rd ranked

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  11. I want to attach a document that is 23.9MB. When try to attach it to AOL it states the MAX I can send is 25.0MB Why can't I attach my DOC?

    If AOL states the MAX you can attach to your email is 25.0 MB why is it NOT ALLOWING me to ATTACH a 23.9 MB document? I tried to work it out with your HELP DESK technical support but NO JOY. It appears to be a system problem? Since I'm not exceeding your limit, question why the restriction on my undersized attachment. I understand I can break it into sections but that makes the document difficult to read, especially if there is data drop in the transmission.

    It appears I'm not allowed to use the full 25.0 MB loading I've…

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  12. allow to stay signed in

    aol does not stay signed in after i requested it by checking "stay signed in".

    1825th ranked

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  13. PLEASE REVERT TO ORIGINAL FORMAT!!!! TODAY'S CHANGE IS UNBELIEVEABLY HORRID

    You screwed up our email format and refuse to let us revert to the original.
    Now, you've totally screwed up how we keep our emails!

    No NEW MAIL???????
    No Old Mail??

    I save emails I will respond to in the future...Now I must search for them. One was 18 months old!

    WHY OH WHY DO YOU KEEP MAKING YOUR PROGRAM WORSE?

    1033rd ranked

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  14. To improve AOL, return to original format.

    The 'NEW" AOL is difficult to navigate, loses data, makes emails 'DISAPPEAR' for no reason and system is NOT USER FRIENDLY. Please return to original system or AT LEAST allow original system to be available to user.

    2830th ranked

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    2 comments  ·  Editorial  ·  Admin →
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  15. Setup a third choice in the spam folder to permanently delete everything instead of going into the Recently Deleted file

    Setup a third choice in the spam folder to permanently delete everything instead of going into the Recently Deleted file

    5023rd ranked

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  16. Quit asking us to sing in with a fingerprint or code every time we log in. Redundant!!

    Quit asking us to sign in with a fingerprint or code every time we log in. It's like being on a trip and your kids ask you every five minutes "Are we there yet"?

    1360th ranked

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  17. Why do I keep having to join the community to reply to anyone? The only questioned asked is about my fingerprints. No thanks.

    Why do I keep having to join the community to reply to anyone? The only questioned asked is about my fingerprints. No thanks.

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  18. totally not happy with AOL.. Go back to showing sports score up front in sports and the stock market #s up front new format is horrible

    please go back to the previous format for AOL news I do not like that I have tom search for sports scores and search for the previous and current stock market numbers!!! may consider dropping AOL.

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  19. 2830th ranked

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    2 comments  ·  Games  ·  Admin →
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  20. s

    When we tried to log in to ADG, there is an error saying "Error retrieving account info. Please Try Again". AOL agents did a screenshare and exhausted all the available options but still the same error. Please take action on this immediately.

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