AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12214 results found
-
My mail has not been available all day so far. When will it come back??
My mail has not been available all day so far. When will it come back??
4858th ranked -
Please put Sort by Subject back into Drafts. No point doing drafts if we cannot sort by subject or category.
Must have Sort by Subject put back into Drafts. Whole point of drafts is to sort by category or subject.
786th ranked -
Pop-up notifications no longer available when someone "likes" or "replies" to your comment.
Spoke to Tech Support about this issue. These pop-ups help by allowing you to go to notifications and read replies or see "likes" to your comments. Although the Bell Notification feature works, the pop-ups assist users during real time activities.
If other customers don't care for this feature, it would behoove AOL's IT to provide an option to toggle the pop-up feature on and off.
2727th ranked -
An email sender tells me that I can't receive their emails because I have their email address classified as spam. Help me unblock them.
An email sender tells me that I can't receive their email because all of theirs is marked as spam. Please help me unblock them so I can receive their Email.
4858th ranked -
4858th ranked
-
Comments
Any comment i try posting is getting rejected, without reason and regardless of its content. AOL Customer Support recommended i submit a feedback.
4858th ranked -
Issues with account information
When i try updating the personal information on the account , the option to change the Preferred name is not available anymore even though it was available previously. I would recommend you bring that option back again. I have contacted AOL Customer Support about this and they asked me to submit a feedback.
4858th ranked -
Stop the **** w the verifying signin w a text/call to cell!!
WTFrequency is THE PASSWORD FOR ANYWAY???
Cut that **** out. I've been w you @#$ since the 1990s! THERE ARE PLENTY OF OTHER EMAIL PROVIDERS that are not that stupid. I OFTEN DO NOT HAVE MY @#$% CELL NEAR ME - so I have to go get it TO SIGN IN?
Just... Stop. There are so many USEFUL AND EFFECTIVE things you could be doing to combat fraud - THIS is just some busy work more lent to give your customer a sense of "wow they are trying...!"
4858th ranked -
get some options for verifying my account that do not require a "smart" phone!
get some options for verifying my account that do not require a "smart" phone!
4858th ranked -
Smart features should not recognize spam emails as valid calendar invitations
I have been receiving emails recognized and categorized by AOL as spam which contain attached calendar invitations (.ics) and they are properly filed away forever in my spam folder.
But! these spam email events are added to my AOL calendar.
I have contacted support and opened up a case regarding the issue of the new "Smart features" after my discovery of this in the privacy dashboard.
"Use information from your emails to enable Smart Features so you can get the most out of your Yahoo experience: ... and suggested appointments to add to your calendar. ..."Attachments to emails located…
4858th ranked -
forwarded email has no links or html
this has been going on for a few weeks in different browsers and in various devices pc ipad etc.
when i forward an email the images and links disappear and it makes forwarding email impossible4858th ranked -
AOL Homepage doesn't even mention end of shut down, NOR the release of some epstein EMAILS/files. BIGGEST STORY IN THE WORLD!!! I believe
AOL Homepage doesn't even mention end of shut down, NOR the release of some epstein EMAILS/files. BIGGEST STORY IN THE WORLD!!! iT'S OBVIOUS you are shilling for the orange idiot. DO BETTER!!!
4858th ranked -
Do you think that using chemicals to "freshen" your room air is healthy for you to breath. ?
Do you think that using chemicals to "freshen" your room air is healthy for you to breath. ?
4858th ranked -
AOL - YAHOO TOTALLY DISRESPECTING SENIORS !!!!!!!!!!!!!!!!
FORCING USE OF 2 STEP VERIFICATION IS TOTALLY USER UNFTRIENDLY + TIME CONSUMING !!!!!!!!!- NOT NEEDED OR WANTED - LONG TIME USERS + NEVER HAD PASSWORDS COMPROMISED - NO other providers treat their users with this burden !!!!!!!!!! - time to listen to users or lose them totally !!!!!!!!!!!!!!
11951st ranked -
Fix Games Signin
Fix the Games Signin. Can't sign into Games. Happens every so often when you keep fooling around with it!!!!\
4858th ranked -
Censorship
When I type a comment in the comment section,scrolling my arrow over my symbol shows that the comment is there,yet it does not show visible to others when I scroll thru the comments section itself. I have NOT violated any policy or have been notified of such. Why are my comments blocked/blacklisted ?.
4858th ranked -
Fix my email so I can get it the right way. This has been going on for a month.h
My email has the wrong address thanks to AOL. I have been waiting a month and all I am getting is excuses. Enough is enough I have an email account and the wrong address is keeping me from getting my mail. I have very important mail that I must get such as doctor's appointments and other mail. I have made phone calls to everybody and nothing yet.
4858th ranked -
does not tell me welcome anymore when I sign on
does not tell me welcome anymore when I sign on
4858th ranked -
Easier to return to comment for answers
Easier to return to comment for answers to a response.
4858th ranked -
WHT!WHY!WHT!WHY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
WHY ARE WE BEING FORCED TO USE 2 STEP VERIFICATION ON AOL+ YAHOO - OUR PASSWORDS HAVE NEVER BEEN COMPRIMISED IN DECADES OF USE EVER !!!!!!!!!!!!!! 2 nSTEP NOT ENABLED - KEEP VEROIFIED CHECKED ! - 2 STEP NOT NEEDED OR WANTED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! _ YOTALLY USER UNFRIENDLY
4858th ranked
- Don't see your idea?