AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
178 results found
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Give us what we had...what we deserve! We are not cave people!
Quite simply, you can just put it back the way it was; A fully functional, customizable, word processing type program that allows for more control over the simplest things like font size, type & color. I mean, I can't even BOLD a word if I want to! It's ABSURD that you do not offer this personal control any longer. The fact that you can only see 25 current emails per page is LUDICROUS as well. Why should I have to lazily scroll from page to page to find a prior email? Why do you even HAVE a "SETTING" page, when…
114th ranked -
I want to search the email in my trash
When you did a search in the old email, the search results would tell you what folder the email was in AND it would search your trash. I can't find any way to search the emails in my trash so when I accidentally delete one, it takes a long time to find it. This is silly when the old version did it automatically
108th ranked -
Ist nicht gut !!!!!!!!!!!!!!! Ich möchte zurück!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Das ist der letzte Dreck, ich will das nicht!!!!!!!!!!!!!!!!!!!!!!!
102nd ranked -
just simple mail
Just tell the programmers they don't have to put their stamp on the program, it doesn't have to be elegant, it just has to work.
149th ranked -
enail box within the page is torture
i cant write an email without nonsense. the email is in a box with an outside box so when i push enter to go to the next line the whole page jumps ...this is ridiculous. aol and yahoo suck and they dont care about anyone using it
149th ranked -
EMAILS NOT EVEN BEING SAVED AS DRAFTS?
WHAT IS THE POINT OF THIS EMAIL IF IT DOESNT DO ANYTHING AT ALL????? WHAT IS THE POINT OF AOL IN REGARDS TO EMAIL? DO YOU WANT EVERYONE TO LEAVE AOL/YAHOO ALTOGETHER?
105th ranked -
Please remove delete all in the mailbox as a possible option if you click the delete button with out having selected any particular email.
1st PLEASE remove delete the whole mail box as a possible option if you click the trashcan icon with out having selected any emails. This is a very very bad idea. Put delete all as an option in the email drop down menu. This should be changed immediately before someone with a large sum of emails ends up accidentally moving their whole box into the deleted emails section.
2nd, I like the old email system better as some things were faster on it (such as not having to double click keep as new and apply and instead being able to…
105th ranked -
SEARCH IN EMAILS DONT WORK
I CANT SEARCH FOR ANYTHING IN EMAILS... YOU HAVE OBVIOUSLY DISABLED THAT ????? AOL IS AWFUL AND YOU BLOCK PEOPLE FROM MAKING COMMENTS... IS THIS SO PEOPLE WILL PAY FOR EMAIL?
149th ranked -
Go bacl to old format
I have been periodically getting a random pop up asking me if I want to delete 10,000 emails. I am usually very careful to select "no" however tonight I accidently hit yes- poof- everything from 2022 and 2023 gone. Not in trash folder and "recently deleted" folder no longer exists. I had to join premier at my expense to talk to someone to get my emails restored. I dont know why I get this pop up and I asked that it be removed and was told it could not be removed. I shoud not have to pay to have my…
149th ranked -
It's been months
It's been months and you still haven't fixed such simple things. FONT!!! Please, FFS, let me change my font size. Fix it so the arrows in my e-mails work ALL THE TIME!! Stop making us take extra steps to do things. APPLY, APPLY, APPLY, give me a break. Now, you have an extra TWO STEPS to delete my trash. Can't just hit delete and delete it, you have to authorize and then okay it after the mails been deleted. What happened to efficiency?? IT'S JUST BS WHAT WE HAVE TO PUT UP WITH IN THIS NEW FORMAT!!!
110th ranked -
Tech Support
I think you need to better brief your tech support people. I called this morning asking how I could move between signatures on this system and was told it was not possible. After spending a fair bit of time today working through the settings, I found it really is good and is actually faster than the old way--but this should have easily been told to me by your tech people--not through my trial and error
105th ranked -
This New AOl Mail is Aweful!
IT'S Way TOO White and small.
PLEASE GO BACK TO THE CLASSIC.
Can't you SEE ALL THE COMPLAINTS ABOUT PEOPLE ASKING YOU TO GO BACK TO THE CLASSIC AOL?
WHY ARE'T YOU DOING IT?
AND SPEED UP THE DELETING IN THE CLASSIC ONE PLEASE!
I DON'T WANT TO CLICK THE CLASSIC AOL EVERYTIME I LOG IN!!!!!!!!!!!!!!!!!!149th ranked -
medicare.gov
I've just discovered that you've been sending emails from Medicare.gov about my health insurance for the coming year to my spam folder. What the ****? You can't tell a legitimate government email address from a spammer? You've caused me to lose notifications about this years open enrollment and important options for next year.
127th ranked -
This is a suggestion
As it is now this software , for me , is almost unworkable.
I am for long time in USA, I have never seen such a failure.
I hope that you will correct it soon.
Good Luck.
114th ranked -
Can't find MY CALENDAR....
HATE the AOL format Change!
Can't find MY Calendar... AND Can't change the font or size of print (to read better)! on my sending-out emails. It's Now soooo Tiny on screen - don't see any options to make it LARGER....
And WHERE'S MY Calendar with-old & for making NEW appts, updates, birthdays, personal social schedules????
127th ranked -
cant open an email and lower it and open another window and have them side by side and shrink the window size to
cant open an email and lower it and open another email in a separate window and have them side by side and shrink the window size to copy and paste and drag and drop. these changes are all horrible and make this email worthless!! why did you take away all of the wonderful things about aol email
127th ranked -
I hate your new mail.
It hasn't gotten better with use. I hate this format. Half the time I don't get my up/down arrows. I hate that the mail goes on many different pages instead of just one. I hate that I cannot change my font size. I am moving soon, and I am sooooo done with your service. Thanks for not listening to your long-term customers and thanks for NOTHING!!!!!
127th ranked -
fields for email sending
The fields for entering an email is so tiny and has a blue border around it. The first letter of the email I type is not visible. This has resulted in frequent wrong e-mails.
SOLUTION: (simple - BRING BACK THE ORIGINAL EMAIL. Not one of the changes you made has been an enhancement.
108th ranked -
EFFICIENT??? BULL!!!
How efficient is it when I have to hit apply after every movement??? How is it efficient when I cannot tab down or up on PAGE TWO (again, inefficient) and it takes me back to page one??? WHY ARE THERE MULTIPLE PAGES OF E-MAILS????
110th ranked -
Let us use the '*' when adding a blocked address for spam emails.
Why doesn't using the '*' in blocked senders list work? I want to block everything to the left of the '@' in an address, but those addresses still get through. eg. I want to block any address in the @abcsender.com domain, but when I add *@abcsender.com, I still get emails from them.
110th ranked
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